Name: Lotte Hotel Guam
Address: 185 Gun Beach Road Tamuning Guam, 96913 Tumon, Guam, 185 Gun Beach Road Tamuning Guam, 96913, Guam
Price range: Prices for upcoming dates start at $217 per night (We Price Match)
Rating: 7.7

Info & prices
Facilities
House rules
The fine print
Guest reviews (342)

Hotel Lotte Hotel Guam

Beachfront. Property is on or right next to the beach. Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

185 Gun Beach Road Tamuning Guam, 96913 Tumon, Guam – Good location – show map

A restaurant or other place to eat at Lotte Hotel Guam

A kitchen or kitchenette at Lotte Hotel Guam

A bed or beds in a room at Lotte Hotel Guam

A view of the pool at Lotte Hotel Guam or nearby

The swimming pool at or near Lotte Hotel Guam

A television and/or entertainment center at Lotte Hotel Guam

The lounge or bar area at Lotte Hotel Guam

quite and clean facilities and lobby. All staffs are very kind. Rent a car service is excellent.

Dongwan

South Korea

Room and bed was great, beach location was excellent!

Phillip

Taiwan

The entire staff was the highlight of the Hotel and the fact that every single staff member of the Hotel that I had the honor of meeting were professional, respectful and treated me like Royalty. Great Job.

Joseph

Guam

Love the location and the cleanliness of the room.

Teresa

Philippines

Customer Service/Staff were very friendly and accommodating.

Jeremy

Guam

the room was clean. it was a bigger room than i expected.

Duenas

Guam

Overall Facilities were very good and also the location was good.

Inman

South Korea

Overall size of the room was large and spacious. wifi was pretty good and rarely dropped. mini mart was located inside of hotel and provided quick meals and drinks. was located with in walking distance of the main shopping areas but a little off the beaten path not to have people bothering you. free bus service to mall.

Joseph

United States of America

Super clean place, friendly staff, the pools were so-so. would recommend for couples, not so much for families

Charles

United States of America

괌 호텔들로 봤을때 룸 컨디션은 상으로 여겨짐 지난해 니코호텔 바퀴벌레들이 너무 많아 여행내내 기분이 안좋고 내 짐에 벌레 들어갔을까 걱정된것 생각하면 룸컨디션은 너무나 괜찮음 한국인 직원 상주로 편안히 지낼수 있었음 간간히 라운지 이용하는데 음식은 매일 조금씩 바뀌어 좀 배를 채울수 있었음 1층 카페 커피는 비추 너무나 맛이 없었음 얼리체크인 해주어 너무나 좋았음

은선

South Korea

Previous image of the property Next image of the property

Image of the property

Image of the property Image of the property Image of the property

Image of the property

Image of the property Image of the property

Image of the property

Image of the property Image of the property

Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property

Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property

8.4

Staff
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience

What guests loved the most:
“quite and clean facilities and lobby. All staffs are very kind. Rent a car service is excellent.”

Dongwan South Korea
“Room and bed was great, beach location was excellent!”

Phillip Taiwan
“The entire staff was the highlight of the Hotel and the fact that every single staff member of the Hotel that I had the honor of meeting were professional, respectful and treated me like Royalty.”

Joseph Guam
“Love the location and the cleanliness of the room.”

Teresa Philippines
“Customer Service/Staff were very friendly and accommodating.”

Jeremy Guam
“the room was clean. it was a bigger room than i expected.”

Duenas Guam
“Overall Facilities were very good and also the location was good.”

Inman South Korea
“Overall size of the room was large and spacious. wifi was pretty good and rarely dropped. mini mart was located inside of hotel and provided quick meals and drinks.”

Joseph United States of America
“Super clean place, friendly staff, the pools were so-so. would recommend for couples, not so much for families”

Charles United States of America
“괌 호텔들로 봤을때 룸 컨디션은 상으로 여겨짐 지난해 니코호텔 바퀴벌레들이 너무 많아 여행내내 기분이 안좋고 내 짐에 벌레 들어갔을까 걱정된것 생각하면 룸컨디션은 너무나 괜찮음 한국인 직원 상주로 편안히 지낼수 있었음 간간히 라운지 이용하는데 음식은 매일 조금씩 바뀌어 좀 배를 채울수 있었음 1층 카페 커피는 비추 너무나 맛이 없었음 얼리체크인 해주어...”

은선 South Korea

Get the celebrity treatment with world-class service at Lotte Hotel Guam

Located on the beachfront, overlooking Tumon Bay, Lotte Hotel Guam offers a swimming pool, a fitness center, a restaurant, a deli and a cafe. The stylish rooms feature a balcony boasting stunning water views. Guests enjoy free in-room WiFi.

Refurbished in 2014, Lotte Hotel is 5 minutes' walk from shops, cafes and restaurants. It is 10 minutes' drive from A. B. Won Pat International Airport.

Guests can work out in the fitness center, which offers cardio machines, treadmills and exercise bikes. The children's playroom features games, toys and exciting activities. There is also a children's swimming pool.

Each modern room offers contemporary décor, a refrigerator with free bottled water, an in-room safe and a flat-screen TV with cable channels. The bathroom includes slippers and complimentary toothbrush and toothpaste.

La Seine Restaurant offers an all-day buffet featuring international cuisine, while The Lounge & Deli features ocean views and tropical drinks. Horizon Cafe serves a variety of sandwiches and snacks.

We speak your language!

Lotte Hotel Guam has been welcoming Booking.com guests since Sept 15, 2014

Missing some information?

Brilliant!

Most popular facilities

1 swimming pool

Free WiFi

Family rooms

Beachfront

Airport shuttle

Free parking

Bar

Good for couples – they rated the facilities 8.2 for two-person stays.

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Bookers love...

“wonderful staff”
29 related reviews

“amazing views”
18 related reviews

Breakfast Info

Buffet

Free private parking

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Lotte Hotel Guam?

Check-in date

Check-out date

Rooms

Adults

Children

Sleeps	Room Type
Max adults: 2. Max children: 2	Island Deluxe Twin Room with Partial Ocean View 2 twin beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 2	Island Premier Twin Room with Partial Ocean View 2 twin beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 4. Max children: 2	Island Two-Bedroom Family Suite Bedroom 1: 1 queen bed Bedroom 2: 2 twin beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 2	Ocean Front Club 2 full beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 2	Ocean Front Deluxe 2 full beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 2	Twin Poolside Club Room 2 twin beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 2	King or Twin Poolside Suite 2 twin beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 2	Family Room 2 twin beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children

Booked 3 times in the last 6 hours

An Inside Look at Lotte Hotel Guam

Lotte Hotel Guam is divided into 2 separate wings, The Island Wing and the Tower Wing. You can find the Front Desk, Tour Desks, Convenience Stores, and Car Rentals in the Island Wing. The island wing is most popular for its kitchenette rooms and those families traveling in a large group wishing to stay together in one room. The Island Wing offers a Partial Ocean View of Tumon Bay and offers a living room area in each room. The Tower Wing, includes the Main Lobby, La Seine Restaurant, The Lounge and Deli, The Club Lounge, Pool, Kids Room & Fitness Center. As for the rooms in the Tower Wing, guests are treated with an Ocean Front view of Tumon Bay with stylish room designs. There are standard rooms, club rooms, poolside rooms and upscale suites. Those guests staying in the Club or Suite rooms have access to the Club Lounge. The Club Lounge offers a Breakfast Buffet, Afternoon Tea & Cocktail Hour. Lotte Hotel also offers banquet accommodations with 2 Main Ballrooms and 3 Meeting Rooms. Overall, the Hotel offers a comfortable and relaxing feeling for all our guests.

Hotel surroundings

–

What's nearby *

T Galleria by DFS, Guam
0.4 miles

Restaurants & Markets *

Capriciossa Restaurant
0 miles
ABC Store Supermarket
0 miles
Coffee Beanery Cafe/Bar
0 miles
Outback Steakhouse Restaurant
0 miles

Beaches in the Neighborhood

Gun Beach White sand
Food & Drink, Swimming

1,150 feet
Tumon Beach White sand
Food & Drink, Swimming, Watching the Sunset, Water Sports

1,650 feet
FaiFai Beach
2,200 feet
Matapang Beach
3,750 feet

Closest Airports *

Antonio B. Won Pat International Airport
2.6 miles
Rota International Airport
53.8 miles

All distances are measured in straight lines. Actual travel distances may vary.

Are you missing any information about this area?

Brilliant!

1 Restaurant On Site

La Seine

Food: International

House rules Lotte Hotel Guam takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

0 - 2 years	Can use a crib when requested	FREE
12+ years	Can use an extra bed when requested	$83.25 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

American Express Visa Mastercard Diners Club JCB Lotte Hotel Guam accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that guests from 0-11 years are considered children. 12 years and older are required to book as an adult.

Please note Lotte Hotel Guam is strictly nonsmoking in all areas, including balcony's, and penalty fees apply.

Transfers are available to and from Antonio B Won Pat International Airport. These are charged USD 15 per adult and USD 7.50 per child, each way. Please inform Lotte Hotel Guam at least 4 days in advance if you want to use this service, using the contact details found on the booking confirmation.

Please note children are not included in breakfast rates and are an additional USD 13.75 per night.

Yes, this hotel has a pool. See details about the pool and other facilities on this page.
The following parking options are available to guests staying at Lotte Hotel Guam (subject to availability):
- Parking
- Free parking
- Private Parking
Check-in at Lotte Hotel Guam is from 3:00 PM, and check-out is until 12:00 PM.
Lotte Hotel Guam has 1 restaurants:
- La Seine
Room options at Lotte Hotel Guam include:
- Twin
- Suite
- Family
From the nearest airport, you can get to Lotte Hotel Guam by:
- Taxi 20 minutes
The prices at Lotte Hotel Guam may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
Lotte Hotel Guam offers the following activities/services (charges may apply):
- Fitness center
- Hot tub/Jacuzzi
- Playground
- Tennis court
- Beachfront
- Beach
- Happy hour
- Tennis equipment
- Fitness
Guests staying at Lotte Hotel Guam can enjoy a highly-rated breakfast during their stay (guest review score: 7.0).

Breakfast option(s) include:
- Buffet

“The entire staff was the highlight of the Hotel and the fact that every single staff member of the Hotel that I had the honor of meeting were professional, respectful and treated me like Royalty. Great Job.”

“Overall size of the room was large and spacious. wifi was pretty good and rarely dropped. mini mart was located inside of hotel and provided quick meals and drinks. was located with in walking distance of the main shopping areas but a little off the beaten path not to have people bothering you. free bus service to mall.”

“괌 호텔들로 봤을때 룸 컨디션은 상으로 여겨짐 지난해 니코호텔 바퀴벌레들이 너무 많아 여행내내 기분이 안좋고 내 짐에 벌레 들어갔을까 걱정된것 생각하면 룸컨디션은 너무나 괜찮음 한국인 직원 상주로 편안히 지낼수 있었음 간간히 라운지 이용하는데 음식은 매일 조금씩 바뀌어 좀 배를 채울수 있었음 1층 카페 커피는 비추 너무나 맛이 없었음 얼리체크인 해주어 너무나 좋았음”

See all guest reviews for Lotte Hotel Guam

Newest Reviews for Lotte Hotel Guam

Reviewed: February 18, 2020

Dongwan
South Korea
9.0

“quite and clean. very quite like rural.”
- • Business trip
- • Family with young children
- • Stayed 2 nights
ants in hotel room. very long distance from pool. SMS twice to pay. staffs are very few.
quite and clean facilities and lobby. All staffs are very kind. Rent a car service is excellent.

Stayed in February 2020
Reviewed: February 15, 2020

Phillip
Taiwan
9.0

“Perfect location and beach!”
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
Facility is a bit old.
Room and bed was great, beach location was excellent!

Stayed in February 2020
Reviewed: January 27, 2020

Teresa
Philippines
8.0

“Spent quality time with family.”
- • Leisure trip
- • Family with young children
- • Stayed 4 nights
Takes some time for housekeeping to bring drinking water.
Love the location and the cleanliness of the room.

Stayed in December 2019
Reviewed: January 19, 2020

Odgerel
Mongolia

2 helpful votes
7.0

“Nice hotel with great view ”
- • Leisure trip
- • Family with young children
- • Stayed 7 nights
- • Submitted from a mobile device
Had to pay for children's breakfast although clearly indicated how many and how old when booking this hotel. Construction site right next door - no warning or apologies from the hotel for noise every time you open the balcony. Bidet should be upgraded. No lock on bathroom/toilet door, glass partitions in the bathroom not matt enough
Great view of Tumon bay - couldn't get enough. Beach great for children and adults (snorkeling, sunbathing, swimming, water activities) Vouchers for cabanas inclusive of drinks. Great location. Good concierge service. Nice spacious room with wide beds, spacious bathroom. Enjoyed the pools.

Stayed in January 2020
Reviewed: September 5, 2019

Lorna
Philippines
9.6

“Excellent service”
- • Leisure trip
- • Solo traveler
- • Stayed 2 nights
- • Submitted from a mobile device
All staff members were courteous and helpful.

Stayed in September 2019
Reviewed: July 24, 2019

Kyle
Palau
10

Exceptional
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
- • Submitted from a mobile device
Lotte hotels feel like my home away from home.
The lotte hotel staff treat me like a king.

Stayed in July 2019
Reviewed: July 23, 2019

Claudia
Guam
9.6

“Excellent!”
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
No showers for swimmers to take a full shower.
Room was clean and pool was very inviting.

Stayed in July 2019
Reviewed: June 16, 2019

Iljoong
South Korea
7.9

Good
- • Leisure trip
- • Family with young children
- • Stayed 4 nights
- • Submitted from a mobile device
Breakfast Not enough to pee in restroom beside pool
Room condition and easy access to beach

Stayed in June 2019
Reviewed: June 7, 2019

Sungwon
South Korea
2.5

“POOR QUALITY & DIRTY CAVANAS”
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
Well, first of all, it did not meet any of my expectations for a hotel under the Lotte brand. I could possibly say that it was the worst experience among idk how many hotels I have explored. My sister and I were disgusted by the dirty towels placed in our room for us to use (it looked like baby poop stains). I called the housekeeping and I told them about the case. I did not get an immediate response so I had to ask "what will you do about this?" and the women said, "Oh do you want the towels changed?". The response showed how irresponsible the employee was and how unwilling she was to do anything about it. Other housekeepers came and they only said "We're sorry" after I showed them the dirty towels. In general, the staffs do not meet any criteria that are expected at even budget hotels. When I used the club lounge the staffs were also very unwilling to clear and set up the tables. Also, the cavanas, it's just so unexpected. So DIRTY and disorganized. Don't expect too much since it's free (for club rooms and possibly other rooms) and dirty. Don't think you could spend hours there. Since it can ruin your stay, I highly recommend staying at other hotels :)
NOTHING

Stayed in June 2019
Reviewed: March 31, 2019

Jeremy
Guam

1 helpful vote
8.3

“View was excellent. Staff were extremely friendly and very accommodating.”
- • Leisure trip
- • Couple
- • Stayed 2 nights
Airconditioning was awful, our AC unit wouldn't go below 25 degrees Celsius. Although, the front desk did relocate us to a room that was a bit cooler after trying to fix it. In the end it did work out, but was inconvenient that we had to deal with it.
Customer Service/Staff were very friendly and accommodating.

Stayed in March 2019
Reviewed: February 23, 2019

Olga
Russia

6 helpful votes
7.1

“Awesome location, average hotel”
- • Leisure trip
- • Family with young children
- • Stayed 15 nights
- • Submitted from a mobile device
The place is a little under-maintained and a little rusty. No room service. No free sunloungers on the beach. Overall, would qualify for a decent 4-star, not a 5-star as claimed.
Staff is friendly, pools are beautiful, and the location is awesome. Sea is always calm and the beach is clean, which is great when you come to enjoy sunny weather with a small kid.

Stayed in February 2019
Reviewed: January 7, 2019

Jose
Guam
4.4

Disappointing
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
The room we were staying in was extremly dirty. The floor had so many stains as well aa the ballroom walls.
I liked the customer service and the view.

Stayed in January 2019
Reviewed: January 4, 2019

Chris
Hong Kong
7.9

Good
- • Leisure trip
- • Family with young children
- • Stayed 6 nights
The Air-conditioning is too cold.

Stayed in December 2018
Reviewed: January 1, 2019

Junimom
South Korea

1 helpful vote
2.9

Very Poor
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
- • Submitted from a mobile device
it's not clean. too much expensive.

Stayed in January 2019
Reviewed: December 16, 2018

Duenas
Guam
10

“we will recommend this family and friends. my husband and i will definitely stay here again”
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
the room was clean. it was a bigger room than i expected.

Stayed in December 2018

Share Lotte Hotel Guam

Hotel Lotte Hotel Guam

Lotte Hotel Guam This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Get the celebrity treatment with world-class service at Lotte Hotel Guam

Most popular facilities

Bookers love...

Breakfast Info

Availability

Hotel surroundings

What's nearby *

Restaurants & Markets *

Beaches in the Neighborhood

Closest Airports *

La Seine

See availability Facilities of Lotte Hotel Guam Great facilities! Review score, 8.0

Most popular facilities

Outdoors

Pets

Activities

Food & Drink

Internet

Parking

Transportation

Pool and Spa

Front Desk Services

Cleaning Services

Business Facilities

Safety & Security

General

Languages Spoken

See availability House rules Lotte Hotel Guam takes special requests – add in the next step!

See availability The fine print

FAQs about Lotte Hotel Guam

Does Lotte Hotel Guam have a pool?

Can I park a car at Lotte Hotel Guam?

What are the check-in and check-out times at Lotte Hotel Guam?

Does Lotte Hotel Guam have a restaurant on site?

What type of room can I book at Lotte Hotel Guam?

How do I get to Lotte Hotel Guam from the nearest airport?

How much does it cost to stay at Lotte Hotel Guam?

What is there to do at Lotte Hotel Guam?

What kind of breakfast is served at Lotte Hotel Guam?

Search

Popular Beaches Nearby

Questions you may have

What guests loved the most:

Didn't find the right hotel?

Newest Reviews for Lotte Hotel Guam

The Best of Tumon

Shopping Areas

Verified reviews from real guests.

How does it work?

It starts with a booking

Followed by a trip

And finally, a review

Save up to 50% in Tumon

Awesome! You're now subscribed

Lotte Hotel Guam

Facilities of Lotte Hotel Guam Great facilities! Review score, 8.0

House rules Lotte Hotel Guam takes special requests – add in the next step!

The fine print