“Hotel front desk staff: Miki, Leng, Stephanie. to name a few, have been professional, caring and warm in handling every aspect of business, making my stay comfortable and memorable. The front desk manager Sam Tam has been exceptional and helpful, servicing my numerous , diverse requests and ddemands. Receptionist Anna has been outstanding， almost answering calls within three rings - a very harsh benchmark even for international renown hotels. Last but not least, William and Ah Wai of concierge have been superlative, suportive and resourceful. I have no reservation in recommending Dorsett Mongkok to visitors when you are next in Hong Kong. The Wi-Fi signals Haven been strong and stable throughout my numerous stays during the past three months. ” Read more

“Hotel location is excellent; stable high-speed Wifi connections throughout the hotel; free cell phone avaiable for unlimited IDD/local calls and unlimited internet data. The quality and cleanliness of towels and bed sheets is superb.  Supply of other amenities is ample. Staff service has been surprisingly superlative, warm and professional.  Just to mention a couple of staff here for recognition and commendation:  Sam Tan, the duty Mgr, who has checked on me regularly to ensure that I have had a pleasant and comfortable stay; Miki at the front desk for her responsive and passionate customer service; and last but not least, Wilson Leung, who has served me well for room services, wearing great smile all the time. Thank you all very much.  I will surely be back on my next visit. ” Read more

“Staffs were very generous and friendly. Overall service was excellent.”

“This hotel has great staff and is in a great location! There was a problem with our room the first night and they immediately put us in a different room, no questions asked. The hotel is clean, there is a shuttle that takes you to and from Kowloon station which is convenient when getting to the airport. Olympic station is walking distance from the hotel, there is a nice mall there, movie theater and the city bus to the airport is right outside the metro entrance. The rooms are very clean and were a decent size for my sister and I. I would also like to point out that from the time we got off the shuttle Staff member Wilson Leung helped with our bags. He also helped with our bags when we changed rooms and anytime we needed something he was immediately available to assist. Wilson is awesome!! Overall great stay and I will stay again. ” Read more

“I really liked the room and bathroom. The room is decently sized for a solo traveller. I also really loved the pillows! They were very comfortable.”

“Nice place to stay very convient to MTR station and restaurant / convience store. And i love the free shuttle from the airport and free breakfast.. ”

“Very helpful staff, clean room and building, the lobby smells lovely on arrival. They provide a phone which you can bring out with you for the day and use as an internet hotspot - very handy! Close to MTR (c. 6 minute walk). ”

“Staff was great. The check in and out process was easy. We utilized the shuttle to get to mongkok, star ferry and the airport mtr.”

“good location，clean and tidy，kind starf members，very nice TV program，nice breakfast。”

“Great service and accommodation. Comfortable, great restaurants close by. Easy access to Olympic station. If you want more tourist areas outside your door then I suggest stay at their Wan Chai location. I was happy with the Mongkok location.”