Please note that the same credit card used for booking must be presented upon check-in and the name on the credit card must be the same as the guest checking in.

Guests are required to show a photo identification and credit card upon check-in.

The hotel reserves the right to pre-authorize your card for the entire period of stay prior to arrival. Kindly note that if a debit card is provided for such purpose, the related amount will be deducted by the bank during the pre-authorizing process, and the hotel shall not be responsible for this under any circumstances.

Please note that all Special Requests are subjected to availability and additional charges may apply.

No Show Policy: In the event of no-show, hotel will only hold the room until the next day at 11:00 for all guaranteed bookings. (except non-refundable bookings).

Maximum 1 guest name can be reserved 2 rooms.

For non-refundable bookings, making changes to personal information is not allowed.

Our hotel lobby will undergo renovation from 9th to 30th April, 2024, with limited impact on your stay experience. Kindly follow directional signs to access the temporary entrance upon your arrival.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。