Novotel Citygate Hong Kong
51 Man Tung Road, Tung Chung, Hong Kong, Hong Kong – Great location - show map – Subway Access
Excellent front desk services including the bell station/concierge personnel. Spacious space in room ,high floor with great view. Good breakfast including western and Asian - noodle bar dim sum etc.
United States of AmericaLove the room, the view from our room was great. The location is near the airport and within the area of Tung Chung MTR so it's very accessible. I love that the hotel has a link to the mall and MTR station, very convenient. Breakfast was exceptional, with a lot of options, but we stayed for 3 nights, so on the third day we were quite used to the breakfast and looking for other options. But overall everything was perfect. Free airport transport was so convenient too.
PhilippinesPolite staff; location is good--in a shopping center, with many choices of restaurants; good breakfast
PhilippinesFriendly staff providing personal attention for our anniversary stay, especially in the premium lounge
Hong KongStaff at Reception & Concierge are very polite, helpful and sincere.
Hong KongThe room is very clean; the hotel is just inside Citygate, which is very convenient; dinner and breakfast buffets are included in the price.
Hong KongVery nice hotel room size. Carpet with some stains and replaced in some parts, but clean. Good food options, just could offer a drink menu even if not included.
Hong KongCourteous and helpful staff, very clean. Enjoyed my stay with family. Connected to Citygate Outlet Mall and hence quite a few options for eating and lots of shopping.
Hong KongProblems were sorted quickly and effectively. The view was awesome. The free wifi was quick. The room service and the in house restaurant food was delicious. The staff were all very friendly, professional and informative. An awesome stay.
Hong KongFriendly and helpful staffs make you feel like at home...
Hong Kong
- What guests loved the most:
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Fay
United States of America
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Mary
Philippines
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Vida
Philippines
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Stephen
Hong Kong
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Yi
Hong Kong
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Chi
Hong Kong
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Otavio
Hong Kong
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Zafar
Hong Kong
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Mikaila
Hong Kong
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Hong Kong
Categories:
Novotel Citygate features spacious accommodations a short walk from Tung Chung MTR and Ngong Ping 360. The 4-star hotel offers free shuttle services to Hong Kong International Airport.
Novotel Citygate Hong Kong provides easy access to local attractions like the Giant Buddha, AsiaWorld-Expo, Hong Kong Disneyland and Cathay Pacific City. Citygate Outlets are just about 1,000 feet away.
All rooms are elegantly decorated and come with flat-screen cable TV. Views of the sea or swimming pool can be enjoyed from guestrooms. A hairdryer, ironing facilities and bathrobes are included.
Facilities at Citygate Novotel include a well-equipped 24-hour gym, an outdoor swimming pool and a public bath. Guests can relax on the lounge chairs located around the swimming pool. Beautiful gardens decorate the hotel.
Essence Restaurant features a large international buffet, while Olea serves Mediterranean dishes. The lobby bar provides live entertainment and sports events screenings.
Novotel Citygate Hong Kong is reducing the reliance on single-use plastics in their toiletries.
there is no live entertainment in the Bar
Couples in particular like the location – they rated it 8.8 for a two-person trip.
See what guests loved the most:
Fay
United States of America“Excellent front desk services including the bell station/concierge personnel. Spacious space in room ,high floor with great view. Good breakfast including western and Asian - noodle bar dim sum etc.”- Mary
Philippines“Love the room, the view from our room was great. The location is near the airport and within the area of Tung Chung MTR so it's very accessible. I love that the hotel has a link to the mall and MTR station, very convenient. Breakfast was...” 
VidaPhilippines“Polite staff; location is good--in a shopping center, with many choices of restaurants; good breakfast”- Stephen
Hong Kong“Friendly staff providing personal attention for our anniversary stay, especially in the premium lounge” 
YiHong Kong“Staff at Reception & Concierge are very polite, helpful and sincere.”- CChiHong Kong“The room is very clean; the hotel is just inside Citygate, which is very convenient; dinner and breakfast buffets are included in the price.”
- OtavioHong Kong“Very nice hotel room size. Carpet with some stains and replaced in some parts, but clean. Good food options, just could offer a drink menu even if not included.”
ZafarHong Kong“Courteous and helpful staff, very clean. Enjoyed my stay with family. Connected to Citygate Outlet Mall and hence quite a few options for eating and lots of shopping.”- MikailaHong Kong“Problems were sorted quickly and effectively. The view was awesome. The free wifi was quick. The room service and the in house restaurant food was delicious. The staff were all very friendly, professional and informative. An awesome stay.”
- AAnonymousHong Kong“Friendly and helpful staffs make you feel like at home...”
- I will be arriving late today. What time is the airport shuttle service to the hotel...?We are pleased to advise you that we do provide complimentary airport shuttle service for our in-house guests from 06:00am to 11:40pm at 20-minute int..Answered on 14 October 2019
- We arrive at 930am 7th November. Is it possible to check in around 10am and leave at 5pm on the same day? ThanksKindly noted that our check in time is 2pm and check out time is 12:00noon. In your situation, early arrives 7Nov 930am, the most ideal arrangement wo..Answered on 5 November 2019
- my flight leaves from Hong Kong airport at 7 am on 26th December. Would the shuttle service from the hotel to the airport be available around 5 am that morning?We are pleased to advise you that we do provide complimentary airport shuttle service for our in-house guests from 06:00am to 11:40pm at 20-minute int..Answered on 14 December 2019
- Is the pool openYes, its opened with limited capacity.Answered on 24 June 2021
- What is the access to the airport? Is there a shuttle or taxi?We do provide complimentary airport shuttle service for our in-house guests from 06:00am to 11:40pm at 20-minute intervals. Alternatively, you may opt..Answered on 15 April 2021
- Still looking?
Essence
Food: International
Olea
Food: Italian, Mediterranean
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- Alarm clock
- Mountain view
- Pool view
- Ocean view
- Sun deck
- Terrace
- Garden
- Electric kettle
- Fold-up bed
- Clothes rack
- Happy hourAdditional charge
- CyclingOff-site
- HikingOff-site
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- Telephone
- TV
- Pay-per-view channels
- Coffee house on site
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Kids' mealsAdditional charge
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Valet parking
- Electric vehicle charging station
- Accessible parking
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- ATM on site
- Baggage storageAdditional charge
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- SafeAdditional charge
- Shuttle service
- Convenience store on site
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Heating
- Soundproof
- Laptop safe
- Interconnecting room(s) available
- Carpeted
- Soundproof rooms
- Elevator
- Ironing facilities
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Iron
- Room service
- Upper floors accessible by elevator
- Seasonal
- Suitable for kids
- Pool with view
- Pool/Beach towels
- Beach chairs/Loungers
- Kids' pool
- Locker rooms
- Fitness
- Beach umbrellas
- Beach chairs/Loungers
- Fitness center
- English
- Chinese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of HKD 800 is required on arrival. That's about 101.91USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 16 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Novotel Citygate Hong Kong accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that a free shuttle service is provided to and from the airport (06:00 - 23:40) at 20-minute intervals. Please proceed to Terminal 1, Car Park 1 area, bays 11-14 for pickup.
Guests are kindly requested to book with their name and credit card holder name in Pinyin. Credit card holder details must match the guest ID presented to hotel staff upon check-in. In case of third party payment, please contact the hotel for details.
For Breakfast & Dinner offer additional charge is required for a child dinner.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Feb 01, 2023 until Tue, Feb 28, 2023
A damage deposit of HKD 800 is required on arrival. That's about 101.91USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about Novotel Citygate Hong Kong
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Novotel Citygate Hong Kong has 2 restaurants:
- Essence
- Olea
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The prices at Novotel Citygate Hong Kong may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Room options at Novotel Citygate Hong Kong include:
- Double
- Twin
- Suite
- Twin/Double
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Guests staying at Novotel Citygate Hong Kong can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).
Breakfast option(s) include:
- Continental
- Asian
- Buffet
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Check-in at Novotel Citygate Hong Kong is from 2:00 PM, and check-out is until 12:00 PM.
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Yes, Novotel Citygate Hong Kong is popular with guests booking family stays.
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Novotel Citygate Hong Kong offers the following activities/services (charges may apply):
- Fitness center
- Cycling
- Hiking
- Happy hour
- Locker rooms
- Fitness
- Swimming pool
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Novotel Citygate Hong Kong is 13.7 miles from the center of Hong Kong.
