• Sea view
  • Garden
  • Swimming pool
  • Free WiFi
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

Novotel Citygate features spacious accommodations a short walk from Tung Chung MTR and Ngong Ping 360. The 4-star hotel offers free shuttle services to Hong Kong International Airport. Novotel Citygate Hong Kong provides easy access to local attractions like the Giant Buddha, AsiaWorld-Expo, Hong Kong Disneyland and Cathay Pacific City. Citygate Outlets are just about 984 feet away. All rooms are elegantly decorated and come with flat-screen cable TV. Views of the sea or swimming pool can be enjoyed from guestrooms. A hairdryer, ironing facilities and bathrobes are included. Facilities at Citygate Novotel include a well-equipped 24-hour gym, an outdoor swimming pool and a public bath. Guests can relax on the lounge chairs located around the swimming pool. Beautiful gardens decorate the hotel. Essence Restaurant features a large international buffet, while Olea serves Mediterranean dishes. The lobby bar provides live entertainment and sports events screenings. Novotel Citygate Hong Kong is reducing the reliance on single-use plastics in their toiletries. there is no live entertainment in the Bar

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Continental, Vegetarian, Gluten-free, American, Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.2
Cleanliness
8.5
Comfort
8.5
Value for money
7.9
Location
8.9
Free WiFi
8.9
Select topics to read reviews:

See what guests loved the most:

  • Jan
    United States of America United States of America
    Amazing location near airport and excellent Citygate mall. A great jumping off point to explore the beauty of Hong Kong. Very easy to get to Disneyland. The breakfast and the business lounge are strong points.
  • Vhienna
    United Arab Emirates United Arab Emirates
    It has a free airport shuttle service, so no matter how much luggage we have, it was hassle free to carry. Also, it is connected to a shopping mall and a train and bus station. The room is spacious. Staff are very friendly, accommodating and...
  • Lizle
    Philippines Philippines
    The location is convenient, especially if your itinerary has Disneyland and/or Ngong Ping. We like the airport shuttle as well. If you need anything else, there is a grocery at the basement of Citygate outlet.

Hotel area info

Restaurants
2 Restaurants On Site

  • Essence
    • Cuisine
      International
    • Ambience
      Family-friendly
  • Olea
    • Cuisine
      Italian • Mediterranean

Amenities of Novotel Citygate Hong Kong
Great facilities! Review score, 8.2

Most popular amenities
  • Pool – outdoor (kids)
  • Free WiFi
  • Airport shuttle (free)
  • Non-smoking rooms
  • Fitness center
  • Private Parking
  • 2 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • Mountain view
  • Pool view
  • Sea view
Outdoors
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Fold-up bed
  • Clothes rack
Activities
  • Happy hour
    Additional charge
  • Cycling
    Off-site
  • Hiking
    Off-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs HK$ 250 per day.
  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
    Additional charge
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
    Additional charge
General
  • Shuttle service
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Laptop safe
  • Interconnecting room(s) available
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Pool – outdoor (kids)
  • Seasonal
  • Suitable for kids
  • Pool with view
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Kids' pool
  • Locker rooms
  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Fitness center
Languages Spoken
  • English
  • Chinese

House rules

Novotel Citygate Hong Kong takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of HKD 800 is required on arrival. That's about USD 102. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
HK$ 550 per child, per night
Crib upon request
HK$ 0 per child, per night
3+ years
Extra bed upon request
HK$ 550 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB American Express Cash Novotel Citygate Hong Kong accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that name changes or other amendments are strictly not allowed for nonrefundable bookings.

Please note that a free shuttle service is provided to and from the airport (06:00 - 23:40) at 20-minute intervals. Please proceed to Terminal 1, Car Park 1 area, bays 11-14 for pickup.

Guests are kindly requested to book with their name and credit card holder name in Pinyin. Credit card holder details must match the guest ID presented to hotel staff upon check-in. In case of third party payment, please contact the hotel for details.

For Breakfast & Dinner offer additional charge is required for a child dinner.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of HK$ 800 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Novotel Citygate Hong Kong

  • Yes, Novotel Citygate Hong Kong is popular with guests booking family stays.

  • Guests staying at Novotel Citygate Hong Kong can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Gluten-free
    • American
    • Buffet

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Novotel Citygate Hong Kong is from 2:00 PM, and check-out is until 12:00 PM.

  • Novotel Citygate Hong Kong has 2 restaurants:

    • Essence
    • Olea

  • Room options at Novotel Citygate Hong Kong include:

    • Double
    • Twin
    • Suite

  • The prices at Novotel Citygate Hong Kong may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Novotel Citygate Hong Kong is 13.7 miles from the center of Hong Kong. All distances are measured in straight lines. Actual travel distances may vary.

  • Novotel Citygate Hong Kong offers the following activities/services (charges may apply):

    • Fitness center
    • Cycling
    • Hiking
    • Happy hour
    • Locker rooms
    • Fitness
    • Swimming pool