Hotel
Travel Sustainable property

Sheraton Hong Kong Hotel & Towers

20 Nathan Road, Yau Tsim Mong District, Hong Kong, Hong Kong – Excellent location – show map – Subway Access

Excellent location – rated 9.2/10! (score from 304 reviews)

Real guests • Real stays • Real opinions

8.2
Very Good
304 reviews

Quiet, clean, comfortable room and environment. Fantastic breakfast.

Yui Hong Kong

Location was fantastic! Staff was friendly and accommodating. Would definitely stay there again.

John United States of America

Excellent service with top-notch facilities. You get what you pay for here, and the Harbor views are exceptional! Well worth a stay.

Kapesh United States of America

The Staff are so kind and professional. In the morning when I went back from jogging, the doorman gave me a bottle of water. How thoughtful! The location is so convenient and the view of harbour side are very beautiful. The room is big enough and bed is so comfortable. I like the bathtab so muh.

Mari Japan

The space is nice in the suites. Good for business and living. Super clean and high quality space. But the bed is "THE BEST".

Stephanie Hong Kong

Room is clean and spacious. Good window view outside of harbour room. Services is good too.

Candice Hong Kong

I like the location of the hotel .... My room has a splendid view of the Harbour

Timothy Singapore

Fantastic location and the staff and service was outstanding

Anne Australia

We booked a tower room and had an amazing view. The service was brilliant, staff was always attentive, friendly and helpful. Great variety of breakfast menu and the view from there is top.

Thomas Germany

Lovely birthday gift, surprising written birthday card and drawing by team.

Yi-jang Taiwan
8.2
Very Good
304 reviews
  • What guests loved the most:
  • “Quiet, clean, comfortable room and environment. Fantastic breakfast.”
    Yui Yui Hong Kong Hong Kong
  • “Location was fantastic! Staff was friendly and accommodating. Would definitely stay there again.”
    John John United States of America United States of America
  • “Excellent service with top-notch facilities. You get what you pay for here, and the Harbor views are exceptional! Well worth a stay.”
    Kapesh Kapesh United States of America United States of America
  • “The Staff are so kind and professional. In the morning when I went back from jogging, the doorman gave me a bottle of water. How thoughtful!”
    Mari Mari Japan Japan
  • “The space is nice in the suites. Good for business and living. Super clean and high quality space. But the bed is "THE BEST".”
    Stephanie Stephanie Hong Kong Hong Kong
  • “Room is clean and spacious. Good window view outside of harbour room. Services is good too.”
    Candice Candice Hong Kong Hong Kong
  • “I like the location of the hotel .... My room has a splendid view of the Harbour”
    Timothy Timothy Singapore Singapore
  • “Fantastic location and the staff and service was outstanding”
    Anne Anne Australia Australia
  • “We booked a tower room and had an amazing view. The service was brilliant, staff was always attentive, friendly and helpful. Great variety of breakfast menu and the view from there is top.”
    Thomas Thomas Germany Germany
  • “Lovely birthday gift, surprising written birthday card and drawing by team.”
    Yi-jang Yi-jang Taiwan Taiwan

Categories:

  • Staff8.8
  • Facilities8.0
  • Cleanliness8.5
  • Comfort8.4
  • Value for money7.6
  • Location 9.2
High score for Hong Kong

Get the celebrity treatment with world-class service at Sheraton Hong Kong Hotel & Towers

Occupying a prime spot along Kowloon’s Nathan Road and Victoria Harbor, this 5-star Sheraton features an outdoor pool with stunning city views. Elegant rooms offer over-sized windows and a flat-screen TV. Sogo Department Store is just a stone's throw away.

Featuring modern interiors in calming neutrals. In-room comforts include a tea/coffee maker, a bathtub and bathrobes.

Sheraton Hong Kong Hotel & Towers is just 350 feet from the Nathan Road shopping area and one mile from the Temple Street Night Market. It is 1.2 mi from Causeway Bay and popular Wan Chai district.

The hotel also has a hot tub and sauna facilities in addition to a concierge desk and business center.

Offering 8 dining options, highlights include hearty international buffets at The Café and leisurely cocktails with sunset views at Sky Lounge. There is also a Japanese restaurant and 24-hour room service.

Sogo department store opened in direct access to hotel featuring international designer labels, cosmetics and supermarket.

This is our guests' favorite part of Hong Kong, according to independent reviews.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Sheraton Hong Kong Hotel & Towers has been welcoming Booking.com guests since Sept 14, 2011
 Hotel chain/brand: Sheraton

Show me more

Most popular amenities

1 swimming pool
Free WiFi
Non-smoking rooms
Fitness center
Restaurant
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Located in the best-rated area in Hong Kong, this hotel has an excellent location score of 9.2

Breakfast Info

Continental, American, Buffet

Saved to 11398 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose Sheraton Hong Kong Hotel & Towers

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.2
Very Good · 304 reviews
Read all reviews
Categories:
  • Staff8.8
  • Facilities8.0
  • Cleanliness8.5
  • Comfort8.4
  • Value for money7.6
  • Location 9.2
High score for Hong Kong

Select topics to read reviews:

See what guests loved the most:

  • Yui
    Hong KongHong Kong
    “Quiet, clean, comfortable room and environment. Fantastic breakfast.”
  • John
    United States of AmericaUnited States of America
    “Location was fantastic! Staff was friendly and accommodating. Would definitely stay there again.”
  • Kapesh
    United States of AmericaUnited States of America
    “Excellent service with top-notch facilities. You get what you pay for here, and the Harbor views are exceptional! Well worth a stay.”
  • Mari
    JapanJapan
    “The Staff are so kind and professional. In the morning when I went back from jogging, the doorman gave me a bottle of water. How thoughtful! The location is so convenient and the view of harbour side are very beautiful. The room is big enough and...”
  • Stephanie
    Hong KongHong Kong
    “The space is nice in the suites. Good for business and living. Super clean and high quality space. But the bed is "THE BEST".”
  • Candice
    Hong KongHong Kong
    “Room is clean and spacious. Good window view outside of harbour room. Services is good too.”
  • Timothy
    SingaporeSingapore
    “I like the location of the hotel .... My room has a splendid view of the Harbour”
  • Anne
    AustraliaAustralia
    “Fantastic location and the staff and service was outstanding”
  • Thomas
    GermanyGermany
    “We booked a tower room and had an amazing view. The service was brilliant, staff was always attentive, friendly and helpful. Great variety of breakfast menu and the view from there is top.”
  • Yi-jang
    TaiwanTaiwan
    “Lovely birthday gift, surprising written birthday card and drawing by team.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Are we able to book a room with harbour view please
    Dear guest If you would like to enjoy a room with Victoria Harbour view, we would highly recommend you to choose our Harbour view room category. Regards Sheraton Hong Kong Hotel & Towers
    Answered on March 11, 2020
  • Can I check if smoking room is available? Planning to get a suite at the hotel
    Kindly be informed that we only have 1 smoking floor. Smoking room request depends on hotel inventory. Please advise the room type & date so we can check the availability for you.
    Answered on May 3, 2021
  • Hey, do you have smoking rooms?
    Dear guest Thank you for your enquiry. Please note that our hotel do have limited smoking rooms and are subject to availability. Regards Sheraton Hong Kong Hotel & Towers
    Answered on March 9, 2020
  • Hi is it City View or Harbour View?
    Kindly be informed that Deluxe Room is facing either courtyard view or city view.
    Answered on November 8, 2021
  • Hello, is the pool open right now?
    Swimming pool opens from 6:00 a.m. – 10:00 p.m. daily and divided into 8 sessions. Each session will last for 1 hour 45 mins, limited to 10 persons at one time. Reservation is required and subject to availability upon arrival.
    Answered on April 30, 2021
Hotel area info *
Guests loved walking around the neighborhood!
Excellent location – show map
* All distances are measured in straight lines. Actual travel distances may vary.
1 Restaurant On Site

    The Cafe

    Food: International

    Open for: Breakfast, Lunch, Dinner

    Menu: Buffet

Amenities of Sheraton Hong Kong Hotel & Towers

Most popular amenities

1 swimming pool
Free WiFi
Non-smoking rooms
Fitness center
Restaurant
Bar
Activities
  • Bicycle rental (additional charge)
Food & Drink
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free! All pools are free of charge
  • Open all year
  • All ages welcome
  • Pool is on rooftop
Spa
  • Fitness
  • Beach umbrellas
  • Hot tub/Jacuzzi
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Japanese
  • Korean
  • Cantonese
  • Chinese

House rules Sheraton Hong Kong Hotel & Towers takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB Diners Club American Express Sheraton Hong Kong Hotel & Towers accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that guests are required to present the same credit card provided at time of booking together with matching photo ID when checking in or making payment at the hotel

Please note:
- The hotel doesn’t accept third-party payment
- the deposit policy is subject to the cancellation policy.

Please note that construction work is going on from the 10th November 2021 and some rooms may be affected by noise.

In accordance with HKSAR Government latest anti-epidemic measures, sauna and jacuzzi will remain closed until further notice. Advance booking is required for the use of swimming pool, each pool session is limited to 45 minutes with 25 people at one time.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Sheraton Hong Kong Hotel & Towers of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Sauna is closed from Tue, Aug 30, 2022 until Sat, Dec 31, 2022

Hot tub/jacuzzi is closed from Tue, Aug 30, 2022 until Sat, Dec 31, 2022

FAQs about Sheraton Hong Kong Hotel & Towers

  • Sheraton Hong Kong Hotel & Towers has 1 restaurant:

    • The Cafe

  • Yes, Sheraton Hong Kong Hotel & Towers is popular with guests booking family stays.

  • The prices at Sheraton Hong Kong Hotel & Towers may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Sheraton Hong Kong Hotel & Towers offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Bicycle rental (additional charge)
    • Swimming pool
    • Fitness

  • Room options at Sheraton Hong Kong Hotel & Towers include:

    • Double
    • Twin
    • Single
    • Suite

  • Check-in at Sheraton Hong Kong Hotel & Towers is from 3:00 PM, and check-out is until 12:00 PM.

  • Sheraton Hong Kong Hotel & Towers is 1.3 miles from the center of Hong Kong.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Sheraton Hong Kong Hotel & Towers on this page.

  • Guests staying at Sheraton Hong Kong Hotel & Towers can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • From the nearest airport, you can get to Sheraton Hong Kong Hotel & Towers by:

    • Taxi 40min