Boasting a panoramic views of Victoria Harbour and the city, The Upper House is centrally located in Hong Kong Island right on top of Pacific Place, the city’s premier shopping mall. Directly links to Admiralty MTR station, it provides a modern fitness centre and free yoga classes during the weekend. Wi-Fi is available for free throughout the hotel and the Guest Experience Team offers 24-hour services. The Upper House Hong Kong’s non-smoking rooms are spacious and elegant, and come fitted with modern amenities. They have a large flat-screen TV, a luxurious bathroom with rainshower facilities and a bathtub, as well as, a free Maxi-bar offering a selection of refreshments. All rooms have an iPod touch providing tourist information and information about room service and the property. The hotel is located a 40-minute drive from Hong Kong International Airport and a 10-minute walk from Star Street featuring galleries, chic furniture outlets, trendy booksellers, cosy cafés and stylish restaurants. The Hong Kong Convention and Exhibition Centre is situated about 1 km away. Located on the 49th floor, Salisterra is an elevated neighbourhood bistro inspired by the colours and flavours of the Mediterranean and helmed by London-based Michelin starred Chef, Jun Tanaka. Located within Pacific Place, The Continental is a friendly and sophisticated European-inspired café that features a classically-influenced menu and a tranquil year-round terrace.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

The Upper House has been welcoming Booking.com guests since 25 Apr 2013.

Property highlights

Top location: Highly rated by recent guests (9.4)

Great Food: Meals here are highly recommended

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Asian, American

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Travel Sustainable Level 2
This property has told us they’re making considerable investments and efforts towards sustainability by taking steps that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.4
Facilities
9.2
Cleanliness
9.4
Comfort
9.4
Value for money
8.3
Location
9.4
Free WiFi
10
High score for Hong Kong
Select topics to read reviews:

See what guests loved the most:

  • Cheng-yi
    FranceFrance
    Location and view met expectations Water purify system in the room is great
  • Michelle
    Hong KongHong Kong
    The room is spacious with great views. There are fabulous facilities in the room and the bed is extremely comfortable
  • Jung-won
    Hong KongHong Kong
    Everything! Choice in HK without any hesitation. Spacious room like home, bathroom, extremely clean, comfy bedding, supportive staffs, location, view.
  • Diane
    Hong KongHong Kong
    Got an upgrade and loved the bathtub as well as the hotel restaurant
  • Claire
    Hong KongHong Kong
    This is our fourth time staying - and as always we LOVED it!
  • Pik
    Hong KongHong Kong
    the unbeatable bathtub is everything. with it facing the sea and the city lights. the staff were super friendly as well.
  • Michelle
    Hong KongHong Kong
    The Upper House is located on top of Pacific Place and it's easy to get to. The staff were welcoming and friendly. The room was AMAZING and the real highlight of the trip! The bed was massive, the bathtub was ENORMOUS and the bathroom looked...
  • Amanda
    Hong KongHong Kong
    Beautiful rooms & fantastic guest service. Paul from the guest relations team planned a lovely stay for us & greeted us himself upon our arrival. meticulous attention to detail.
  • Fiona
    SwitzerlandSwitzerland
    We got a room upgrade and had wonderful harbour to city to mountain views. The suite was elegantly designed with lots of wood, which made it feel super comfortable. We thoroughly enjoyed our weekend there celebrating my husband's birthday, with...
  • Maxime
    Hong KongHong Kong
    Everything was flawless and amazing. The kind staff was more than helpful and did everything to make our stay perfect and memorable.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Do you have a smoking room

    To echo the eco-friendly and paperless solutions, all of our guestrooms are smoke-free. Our Lawn on level 6 offers an exciting alternative for guests to relax and enjoy their stay with us.
    Answered on 4 December 2020

Hotel surroundings *

Restaurants
2 restaurants on site

  • Salisterra
    • Cuisine
      European
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
  • The Continental
    • Cuisine
      European
    • Open for
      Lunch • Dinner • Cocktail hour

Facilities of The Upper House
Great facilities! Review score, 9.2

Most popular facilities
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Private parking
  • 2 restaurants
  • 24-hour front desk
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • View
Outdoors
  • Sun terrace
  • Garden
Room Amenities
  • Clothes rack
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs HK$ 100 per hour.
  • Valet parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Wellness
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage
    Additional charge
  • Fitness centre
Languages spoken
  • German
  • English
  • French
  • Hindi
  • Italian
  • Korean
  • Chinese

House rules

The Upper House takes special requests - add in the next step!

Check-in

From 15:00 to 23:30

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 06:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
12+ years
Extra bed upon request
HK$ 880 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash The Upper House accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Changes of personal information is not allowed for non-refundable bookings.

Our offers are applicable to accommodation only and is not valid for events or weddings. Private events and marriage ceremonies may only be arranged within our Upper Suites with supplement charges. Please contact hotel for more information.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Please inform The Upper House in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about The Upper House

  • Check-in at The Upper House is from 15:00, and check-out is until 12:00.

  • The Upper House has 2 restaurants:

    • The Continental
    • Salisterra

  • The Upper House is 0.7 miles from the centre of Hong Kong. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at The Upper House can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Asian
    • American
    • À la carte

  • The Upper House offers the following activities / services (charges may apply):

    • Fitness centre
    • Massage
    • Yoga classes
    • Personal trainer
    • Fitness classes
    • Fitness

  • Yes, The Upper House is popular with guests booking family stays.

  • The prices at The Upper House may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at The Upper House include:

    • Double
    • Suite