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Boasting a panoramic views of Victoria Harbor and the city, The Upper House is centrally located in Hong Kong Island right on top of Pacific Place, the city’s premier shopping mall. Directly links to Admiralty MTR station, it provides a modern fitness center and free yoga classes during the weekend. Wi-Fi is available for free throughout the hotel and the Guest Experience Team offers 24-hour services. The Upper House Hong Kong’s nonsmoking rooms are spacious and elegant, and come fitted with modern amenities. They have a large flat-screen TV, a luxurious bathroom with rainshower facilities and a bathtub, as well as, a free Maxi-bar offering a selection of refreshments. All rooms have an iPod touch providing tourist information and information about room service and the property. The hotel is located a 40-minute drive from Hong Kong International Airport and a 10-minute walk from Star Street featuring galleries, chic furniture outlets, trendy booksellers, cozy cafés and stylish restaurants. The Hong Kong Convention and Exhibition Center is located about 0.6 mi away. Located on the 49th floor, Salisterra is an elevated neighborhood bistro inspired by the colors and flavors of the Mediterranean. Located within Pacific Place, The Continental is a friendly and sophisticated European-inspired café that features a classically-influenced menu and a tranquil year-round terrace.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.4)

Great Food: Meals here are highly recommended!

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Asian, American

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Guest reviews

Categories:

Staff
9.4
Facilities
9.3
Cleanliness
9.5
Comfort
9.5
Value for money
8.4
Location
9.4
Free Wifi
8.9
High score for Hong Kong
Select topics to read reviews:

Guests who stayed here loved

  • Shang
    United States of America United States of America
    I was very satisfied with my stay. My flight arrived early so I got to the hotel at 6:00AM. I didn't expect to be able to check in and had planned to leave my luggage and explore the area. I was surprisingly informed that my room was ready, and I...
  • Rachelle
    Philippines Philippines
    The beautiful room and view, the location, how chic it is but most importantly the warm welcome of the staff esp of the Duty Manager Ms. Sharon who was so helpful and accommodating.
  • Bandr
    Philippines Philippines
    This is probably one of the best hotels I’ve stayed with. The staff here will go the extra mile; the room’s design is okay slightly dated but still modern. Will definitely comeback the soonest. The location is good shopping and food is within the...
  • Tammy
    Philippines Philippines
    I have no complaints. Staff is very attentive to our needs and very courteous. Room is very spacious, clean and comfortable. Location is also perfect. Everything is great.
  • P
    Po
    Taiwan Taiwan
    Very nice hotel, excellent staff, just facilities a bit aged. Shower not well designed n splashed lots of water to bathroom floor.
  • Andre
    Indonesia Indonesia
    Superb location and hotel provides limo service to Central
  • Jennifer
    Hong Kong Hong Kong
    Room, service, food Staffs were very welcoming.
  • Sulaiman
    Kuwait Kuwait
    The staff were very attentive and helpful and went above and beyond to make our stay comfortable It didn't feel like staying at a hotel it felt like staying at home The view from the room The room was very spacious Walking distance from an...
  • Jeremy
    France France
    As usual, breathtaking view. The rooms are just so beautiful, spacious, and luxurious. I love the style and the atmosphere. Great staff who got us a bigger room. Service is just great. Good location, easy to access the MTR station. Taxi/uber are...
  • Neil
    United Kingdom United Kingdom
    The staff were so friendly, the rooms are amazing, the views are fabulous and the location is excellent

Hotel area info

Restaurants
2 Restaurants On Site

  • Salisterra
    • Cuisine
      European
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
  • The Continental
    • Cuisine
      European
    • Open for
      Lunch • Dinner • Cocktail hour

Amenities of The Upper House
Great facilities! Review score, 9.3

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Private Parking
  • 2 restaurants
  • 24-hour front desk
  • Bar
  • Breakfast

Bathroom

  • Hairdryer
  • Bathtub

Outdoors

  • Sun deck
  • Garden

Food & Drink

  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available on site (reservation is not needed) and costs HK$ 100 per hour.

  • Valet parking

Transportation

  • Public transit tickets
    Additional charge

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Spa

  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage
    Additional charge
  • Fitness center

Languages Spoken

  • German
  • English
  • French
  • Hindi
  • Italian
  • Korean
  • Chinese

House rules
The Upper House takes special requests – add in the next step!

Check-in
From 3:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
12+ years
Extra bed upon request
HK$ 880 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Changes of personal information is not allowed for nonrefundable bookings.

Our offers are applicable to accommodations only and is not valid for events or weddings. Private events and marriage ceremonies may only be arranged within our Upper Suites with supplement charges. Please contact hotel for more information.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Upper House of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about The Upper House

  • The Upper House has 2 restaurants:

    • The Continental
    • Salisterra

  • The Upper House is 0.7 miles from the center of Hong Kong. All distances are measured in straight lines. Actual travel distances may vary.

  • The Upper House offers the following activities/services (charges may apply):

    • Fitness center
    • Massage
    • Yoga classes
    • Personal trainer
    • Fitness classes
    • Fitness

  • Check-in at The Upper House is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at The Upper House can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental
    • Asian
    • American

  • Room options at The Upper House include:

    • Double
    • Suite

  • Yes, The Upper House is popular with guests booking family stays.

  • The prices at The Upper House may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.