In light of the recent novel coronavirus developments and for precautionary measures, the outdoor swimming pool has been closed until further notice. Thank you for your understanding.

Thank you for your enquiry. We would like to recommend you a birthday celebrate package that including birthday cake and decoration. The package includes as below: •Your guestroom set up with “Happy Birthday” foil balloons

The normal check-in time in our hotel is 3: 00 pm and check-out time is 11: 00 am. We will mark down your late check-in and late check-out request and will arrange as possible as we can, but it will be subject to availability.

If you book this room type it incould complimentary daily breakfast, afternoon tea,evening cocktail at Victoria Harbour Lounge which on the 22nd floor,complimentary soft drinks,juice,tea and coffee throughout the day at Victoria Harbour Lounge

This room type dose not have a bathtub. If you want to book a room with a bathtub, you can choose the room type of King Harbour View Deluxe.

Please kindly be informed steam room and sauna room are temporarily closed at the moment. Gym is open for 24 hour.

Please be informed that the swimming pool and gym of the hotel are open at present, but due to the epidemic, it is recommended to pay attention to the information on our hotel's official web in the future.

Breakfast buffet is served at The Farmhouse - Adult (12 years old & above) HKD248 + 10% service charge per day and per guest - Child 4-11 years old HKD150 + 10% service charge per day and per guest - Child 0-3 years old Complimentary

We request all guests arriving in Hong Kong to complete the government-mandated quarantine, isolation or medical surveillance period at an alternate location before check in, as hotel is not designated to operate as a quarantine facility.

Thank you for choosing hyatt hotel Hong Kong, as our hotel does not provide quarantine service. If you need to be quarantined, please check into our hotel after the isolator is finished. Thank you for your support and understanding.

Thank you for your asking,Harbour View Deluxe and Harbour View Deluxe with Victoria Harbour Lounge Access will have the bathtub

Because September is the summer vacation, it is the peak of our hotel, so we may need to queue up.

Hello, thank you for your inquiry. As for the question you asked, you can stay in our hotel as long as you have more than 14 days of isolation.

Dear Thank you very much for choosing Hyatt.At present, the hotel does not accept guests staying in Hong Kong for isolation.

Hotel’s complimentary shuttle bus service is temporarily suspended until further notice.

Please kindly note that 14-day compulsory quarantine is required for Non-Hong Kong residents coming to Hong Kong according to the updated policy.

Please kindly note that if you check availability,please tell me which day do you prefect.

Only guests who are vaccinated against COVID-19 are permitted to enter the hotel and shopping mall premises. The guests' vaccine records, either electronic or print, will be scanned upon entry. Guests are required to use “LeaveHomeSafe" application.

The Lounge is currently open during the following hours.：Open Daily: 12:00-15:15 (No dine-in)、Breakfast: 6:30-10:30、Tea&Cocktail: 15:30-17:30. Only guests who are vaccinated against COVID-19 are permitted to enter the hotel's restaurants and bar.

Pets are not allowed in the room type you asked. If you want to bring pets, we suggest you call our reservation department for details of dogcation.