“staff is very friendly and helpful. The breakfast omelets made to order is unbeatable in any restaurant as are the baked desserts- the chef is fantastic. The rooms are very clean and modern. The staff walked me to the meeting spots, spent a very long time helping me make plans for my trip and suggestions- very friendly. Always have liquors fruit and snacks available and fantastic coffee machine - all free and lovely. The room (upstairs 3rd floor) was very quiet, but no view so likely because it faced the back part of the building it was quite so not sure if there is a different facing room. fantastic and homey and the location is just 100 feet from the tower and old historical places that are a must visit. All in all, a fantastic stay that I would recommend to anyone not looking for any hotel like facilities - like lobby or patio or similar facilities found in larger hotels. This is a more 5 start boutique b&b kind of experience, which is lovely.”

“Ancient character and fantastic location overlooking the bell tower and cathedral; lovely big room. The staff are fantastic: Jan and Juliana were very helpful and nothing was too much trouble. ”

“I can't even start to explain how great this experience was. First our hotel contacted our cab driver to make sure he knew where to go, they insisted on carrying all our luggage and walking us to the hotel. During checkin we got a great historical story of the city and all its places to visit from Filip. We weren't able to have breakfast the first morning because we had a tour booked, so the staff gave us breakfast and lunch sandwiches to go with us! We ate breakfast the next morning and it was delicious. When we were leaving, they contacted our driver and AGAIN walked us while carrying our luggage to our pick up spot. This hotel and staff are above and beyond. My wife and I have never stayed in a place with such quality service in any country!”

“The Heritage is based in the heart of the Palace - the walls in the hotel are the original Roman walls, and we could see the cathedral tower from our room. The location is pitch perfect to explore Split: that's why we booked it. But it isn't why we'd return: that would be the incredibly warm welcome and personal service - you are made to feel genuinely welcomed, with so many thoughtful touches from pre arrival to your departure. Everything is done to ensure your comfort and enjoyment, and to help you get the best out of your time in Split. Nothing is too much trouble. The atmosphere is relaxed, friendly and inviting. Our room was really spacious and just perfect.”

“In the very heart of the city, with passionate staff about what they do: Juliana, Jan, Filip and Teo were all in the same great vibes. Juliana even helped us a lot (actually, saved us) with an unforeseen we had with our boat tour booking. Jan also recommended some great spots to go nearby. At the end of the stay, they presented us with homemade jams and a lovely letter. My girlfriend and I can only recommend this hotel to anyone interested in a personal treatment at the very best location you can get in Split.”

“Croatia is our honeymoon and the staff really made it special for us. They were SO SO SO kind and helpful. The location is amazing, the hotel is clean. Very very good experience. ”

“The central location, the building's architecture and the surrounding history are second to none. We were very well received by the team. It was without a doubt the best hotel I have ever been to. I cannot identify points for improvement. I highly recommend it to anyone visiting Split.”

“Everything! The staff were brilliant at responding to my numerous (sorry!) questions before we arrived. They organised a smooth transfer from the airport, recommended amazing restaurants and helped us with our luggage down to our ferry to Hvar. All with charm, good humour and fun. We will certainly stay here again when we next visit Split! ”

“Incredibly friendly and attentive staff. Room was very nice with a view of the bell tower and was in a great central location. Would recommend!”

“Location was excellent and the staff outstanding. They couldn’t do enough for us to ensure we had a great stay.”