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Hotel Esplanade Zagreb Hotel

Esplanade Zagreb Hotel

This neighborhood is a great choice for travelers interested in walking, architecture and old-town exploration – Check location Mihanovićeva 1, Lower Town, 10000 Zagreb, Croatia – This neighborhood is a great choice for travelers interested in walking, architecture and old-town exploration – Check location Excellent location – show map

Excellent location – rated 9.5/10! (score from 1946 reviews)

Real guests • Real stays • Real opinions

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Esplanade Zagreb Hotel

Lock in a great price for Esplanade Zagreb Hotel – rated 9.2 by recent guests!

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The building where the hotel is located
The building where the hotel is located
The building where the hotel is located
The lobby or reception area at Esplanade Zagreb Hotel
A restaurant or other place to eat at Esplanade Zagreb Hotel
A seating area at Esplanade Zagreb Hotel
A restaurant or other place to eat at Esplanade Zagreb Hotel
A bathroom at Esplanade Zagreb Hotel
A seating area at Esplanade Zagreb Hotel
A seating area at Esplanade Zagreb Hotel
A bed or beds in a room at Esplanade Zagreb Hotel
A bed or beds in a room at Esplanade Zagreb Hotel
A seating area at Esplanade Zagreb Hotel
Banquet facilities at the hotel
A restaurant or other place to eat at Esplanade Zagreb Hotel
A restaurant or other place to eat at Esplanade Zagreb Hotel
Banquet facilities at the hotel
A restaurant or other place to eat at Esplanade Zagreb Hotel
Staff members at Esplanade Zagreb Hotel
A restaurant or other place to eat at Esplanade Zagreb Hotel
A restaurant or other place to eat at Esplanade Zagreb Hotel
Food at or somewhere near the hotel
Food at or somewhere near the hotel
Food at or somewhere near the hotel
Food at or somewhere near the hotel
A restaurant or other place to eat at Esplanade Zagreb Hotel
A restaurant or other place to eat at Esplanade Zagreb Hotel
A restaurant or other place to eat at Esplanade Zagreb Hotel
Food at or somewhere near the hotel
Food at or somewhere near the hotel
Drinks at Esplanade Zagreb Hotel

Zagreb Central Station: only 3 minutes away! (750 feet by foot)

*9.1* Art Pavillion in Zagreb: only 4 minutes away! (950 feet by foot)

*8.7* Botanical Garden Zagreb: only 4 minutes away! (1,100 feet by foot)

*9.1* King Tomislav Square: only 3 minutes away! (750 feet by foot)

Lock in a great price for Esplanade Zagreb Hotel – rated 9.2 by recent guests!

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9.2
Awesome
1,946 reviews

  • Facilities

    9.2

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Value for money

    8.8

  • Location

    9.5

  • Total

    9.2

  • Free WiFi

    9.2

Love the old grand feel of the hotel. The marble floors and high ceilings are amazing. Location is great too, walking distance from the center. Amenities are wonderful and love the chocolates.

Michelle Indonesia

Beautiful hotel that is staffed with professional employees who all made a great effort to make sure we had a great experience.

Larry United States of America

Location and hotel restaurants are exceptional. Service is wonderful and attentive. Luxury hotel that caters to all your needs. If you are there for Advent then expect magic and we highly recommend booking in advance for the Xmas day lunch (yum)!

Vesna Switzerland

Incredible building, great location. Large and comfortable rooms. Wonderful restaurants and fantastic sommelier, Ivan.

Michelle Netherlands

Staff. Rooms were fantastic. Restaurant was spectacular.

Andone80 United States of America

It's a gorgeous hotel, very very clean, the rooms are hugs, the location couldn't be much better. I had my laundry done and it was done so so fast and very well. The restaurant (Zinfandel) is maybe the best meal I've had in Croatia (among several surprisingly good meals).

Joshua United States of America

It is a spectacular beautiful property. The rooms are super comfortable and exquisitely appointed.Very nice bath products as well The staff iS the nicest you can imagine. This Hotel makes you feel at home.

Petra United States of America

A great general experience, exactly what you would expect from a 5 star hotel. The staff very very accommodating and nothing was too much trouble.

Henkroets South Africa

- location - nice spacious room - comfortable - didn’t let us wait for check in - breakfast was good - quote and cozy

Ahmed United Arab Emirates

The location of the hotel was excellent for sightseeing, while also being in a quiet area. The staff was super friendly, and they even surprised my husband with a birthday dessert after check-in! Both check-in and check-out were very smooth and easy. The hotel and the room were both beautiful and extremely well maintained.

Jennifer United States of America

Excellent location!

9.5
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Esplanade Zagreb Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

9.2
Awesome
1,946 reviews
  • 9.5

    Excellent location!

  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site business center
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
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  • Highly rated for:
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  • Highly rated for:
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  • Highly rated for:
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  • Highly rated for:
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  • Highly rated for:
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  • Highly rated for:
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  • Highly rated for:
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  • Highly rated for:
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  • Highly rated for:
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  • Highly rated for:
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  • Highly rated for:
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  • Highly rated for:
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  • What guests loved the most:
  • “Love the old grand feel of the hotel. The marble floors and high ceilings are amazing. Location is great too, walking distance from the center. Amenities are wonderful and love the chocolates.”
    Michelle Michelle Indonesia Indonesia
  • “Beautiful hotel that is staffed with professional employees who all made a great effort to make sure we had a great experience.”
    Larry Larry United States of America United States of America
  • “Location and hotel restaurants are exceptional. Service is wonderful and attentive. Luxury hotel that caters to all your needs.”
    Vesna Vesna Switzerland Switzerland
  • “Incredible building, great location. Large and comfortable rooms. Wonderful restaurants and fantastic sommelier, Ivan.”
    Michelle Michelle Netherlands Netherlands
  • “Staff. Rooms were fantastic. Restaurant was spectacular.”
    Andone80 Andone80 United States of America United States of America
  • “It's a gorgeous hotel, very very clean, the rooms are hugs, the location couldn't be much better. I had my laundry done and it was done so so fast and very well.”
    Joshua Joshua United States of America United States of America
  • “It is a spectacular beautiful property. The rooms are super comfortable and exquisitely appointed.Very nice bath products as well The staff iS the nicest you can imagine.”
    Petra Petra United States of America United States of America
  • “A great general experience, exactly what you would expect from a 5 star hotel. The staff very very accommodating and nothing was too much trouble.”
    Henkroets Henkroets South Africa South Africa
  • “- location - nice spacious room - comfortable - didn’t let us wait for check in - breakfast was good - quote and cozy”
    Ahmed Ahmed United Arab Emirates United Arab Emirates
  • “The location of the hotel was excellent for sightseeing, while also being in a quiet area. The staff was super friendly, and they even surprised my husband with a birthday dessert after check-in!”
    Jennifer Jennifer United States of America United States of America

Stay in the heart of Zagreb – This neighborhood is a great choice for travelers interested in walking, architecture and old-town exploration – Check location Excellent location – show map

One of our top picks in Zagreb.Located in Zagreb city center, right next to the Zagreb Main Railway Station, 5-star Esplanade Zagreb Hotel offers a fitness center and sauna. Free WiFi access is featured throughout the hotel. Guests can enjoy a meal at the hotel restaurant's terrace or have a drink served by the award-winning cocktail bartenders.

Opened in 1925, Esplanade Hotel features one of the most prominent buildings in city. Its art-noveau style rooms offer satellite TV and a mini-bar, while the marble bathrooms include a bathtub and shower and complimentary L’Occitane cosmetics.

Zinfandel Restaurant provides creative menus of the talented chef Ana Grgić, while the casual Le Bistro offers a mix of traditional Croatian cuisine and French recipes. The on-site spa center and massage service are available at a surcharge. A 24-hour front desk is available.

Zagreb main square Trg Bana Jelačića is 2,950 feet from Esplanade Zagreb Hotel, while a variety of cafés and restaurants in Tkalčićeva Street can be found within 0.7 mi. The Adriatic Sea can be reached in 2 hours by car.

Zagreb Airport is 9.3 mi away. Car hire can be arranged by the hotel.

Lower Town is a great choice for travelers interested in walking, architecture and old-town exploration.

This is our guests' favorite part of Zagreb, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

We speak your language!

Esplanade Zagreb Hotel has been welcoming Booking.com guests since Jan 17, 2009

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Brilliant!

Most popular amenities

Parking
Free WiFi
Pet friendly
Non-smoking rooms
good Fitness Center
24-hour front desk
Bar

Good for couples – they rated the facilities 9.2 for two-person stays.

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Bookers love...

녡 “friendly staff”
80 related reviews

녡 “beautiful hotel”
74 related reviews

녡 “breakfast buffet”
52 related reviews

녡 “boutique style”

뀐 Located in the heart of Zagreb, this hotel has an excellent location score of 9.5

끉 Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Italian, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Kosher, Asian, American, Buffet

Great Coffee!

뀄 Free WiFi
Guests consistently rate the WiFi as excellent

끸 Private parking at the hotel

Loyal Customers

끖 There are more repeat guests here than most other properties.

Saved to 3643 lists

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Max adults: 2
Superior Double Room
  • 1 king bed
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Deluxe Double Room
  • 1 king bed and
  • 1 sofa bed
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Deluxe Suite
  • 1 king bed and 1 sofa bed
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Superior Queen Room
  • 1 full bed
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Presidential Suite
  • 1 king bed
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Junior Suite
  • 1 king bed and 1 sofa bed
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Superior Twin Room
  • 2 twin beds
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  • 2 twin beds and
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1 property in Zagreb like Esplanade Zagreb Hotel was booked in the last 12 hours
An Inside Look at Esplanade Zagreb Hotel

Welcome to the Esplanade Zagreb Hotel, a hotel of distinction, glamour, style and tradition! Our beautifully designed rooms present a delicate combination of Art Deco heritage and a contemporary touch. We are proud of this long-history of first-class service, spectacular facilities and simply amazing food at a price you can afford. Dating back to 1925, The Esplanade Zagreb Hotel is one of the most famous and gracious buildings in Zagreb. The Hotel, renowned for its highly personalized and impeccable service, has been the centre of Zagreb's social life since its opening, welcoming presidents, politicians, film stars and musicians among its many distinguished visitors. Esplanade Zagreb Hotel offers supreme luxury for the spirit and all the senses in the heart of this historic city, close to all its major sights and delights. After a complete renovation, the hotel re-opened in 2004 designed to flawlessly merge the best of 21st century comforts with the alluring appeal of Art Noveau architecture.

Hotel surroundings

– This neighborhood is a great choice for travelers interested in walking, architecture and old-town exploration – Check location Excellent location – show map Guests loved walking around the neighborhood!
Cobblestone streets? Check. Historic monuments? Check. But there's also a distinctive modern vibe to this old town – check out attractions like "The Museum of Broken Relationships."

What's nearby *

  • Zagreb Central Station
    0.1 miles
  • King Tomislav Square
    0.1 miles
  • Art Pavillion in Zagreb
    0.2 miles
  • Botanical Garden Zagreb
    0.2 miles
  • Modern Gallery Zagreb
    0.3 miles
  • Image of War - War Photography Museum
    0.3 miles
  • Zagreb Christmas Market
    0.4 miles
  • Zrinjevac Park
    0.4 miles
  • Vatroslav Lisinski Concert Hall
    0.4 miles
  • Ethnographic Museum Zagreb
    0.4 miles

Restaurants & Markets *

  • Dolac Market
    0.6 miles

Natural Beauty *

  • Bundek Lake
    1.9 miles
  • Medvednica Mountain
    12.4 miles

Closest Airports *

  • Zagreb Airport Franjo Tuđman
    6.4 miles

Most Popular Landmarks *

  • Archaeological Museum Zagreb
    0.4 miles
  • Cvjetni Square
    0.5 miles
  • Ban Jelacic Square in Zagreb
    0.5 miles
  • Technical Museum in Zagreb
    0.6 miles
  • Dolac Market
    0.6 miles
  • Zagreb Cathedral
    0.6 miles
  • Museum of Broken Relationships Zagreb
    0.7 miles
  • Croatian Museum of Naive Art
    0.7 miles
  • St. Mark's Church in Zagreb
    0.8 miles
  • Contemporary Art Museum in Zagreb
    1.9 miles
*
All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!

5 reasons to choose Esplanade Zagreb Hotel

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Zagreb

Amenities of Esplanade Zagreb Hotel Great facilities! Review score, 9.2

Most popular amenities

Parking
Free WiFi
Pet friendly
Non-smoking rooms
good Fitness Center
24-hour front desk
Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Ski
  • Ski school Additional charge
  • Ski storage
Services & Extras
  • Tickets to shows/attractions Additional charge
Pets

  • Pets are allowed. Charges may apply.

Activities
  • Aerobics Off-site Additional charge
  • Live sports events (broadcast) Off-site Additional charge
  • Live music/Performance Off-site Additional charge
  • Cooking class Off-site Additional charge
  • Tour or class about local culture Additional charge
  • Bike tours Additional charge
  • Walking tours Additional charge
  • Movie nights Off-site Additional charge
  • Stand-up comedy Off-site Additional charge
  • Bar crawls Additional charge
  • Temporary art galleries Off-site Additional charge
  • Badminton equipment Additional charge
  • Tennis equipment Additional charge
  • Horseback riding Off-site Additional charge
  • Cycling Off-site
  • Hiking Off-site
  • Canoeing Off-site Additional charge
  • Bicycle rental (additional charge)
  • Skiing Off-site
  • Fishing Off-site Additional charge
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • On-site coffee shop
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Great Coffee!
Internet

  • Free! WiFi is available in all areas and is free of charge.

Parking

  • Private parking is available on site (reservation is not possible) and costs EUR 22 per day.

  • Accessible parking
  • Electric vehicle charging station
Health & Wellness Facilities
  • Locker rooms
  • Personal trainer
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/Relaxation area
  • Massage Additional charge
  • Fitness center
Transportation
  • Public transit tickets Additional charge
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Kids' TV channels
  • Books, DVDs & music for kids
  • Board games/Puzzles
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Shoeshine
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & Security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Honeymoon suite
  • VIP room facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Newspapers
  • Room service
Languages Spoken
  • German
  • English
  • Spanish
  • Croatian
  • Italian

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House rules Esplanade Zagreb Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

3:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

0 - 3 years
Can use a crib or extra bed when requested
FREE
4 - 11 years
Can use an extra bed when requested
FREE
12+ years
Can use an extra bed when requested
€ 50 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

American Express Visa Mastercard Diners Club Esplanade Zagreb Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Esplanade Zagreb Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Esplanade Zagreb Hotel

  • From the nearest airport, you can get to Esplanade Zagreb Hotel by:

    • Airport shuttle (arranged by property) 30min

  • The following parking options are available to guests staying at Esplanade Zagreb Hotel (subject to availability):

    • Parking
    • On-site parking
    • Private Parking
    • Electric vehicle charging station
    • Accessible parking

  • Esplanade Zagreb Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Massage
    • Cycling
    • Hiking
    • Bicycle rental (additional charge)
    • Skiing
    • Fishing
    • Canoeing
    • Golf course (within 2 miles)
    • Locker rooms
    • Personal trainer
    • Fitness
    • Full-body massage
    • Hand massage
    • Head massage
    • Foot massage
    • Neck massage
    • Back massage
    • Temporary art galleries
    • Bar crawls
    • Stand-up comedy
    • Movie nights
    • Walking tours
    • Bike tours
    • Tour or class about local culture
    • Cooking class
    • Live music/Performance
    • Live sports events (broadcast)
    • Aerobics
    • Horseback riding
    • Tennis equipment
    • Badminton equipment
    • Spa lounge/Relaxation area

  • Room options at Esplanade Zagreb Hotel include:

    • Double
    • Suite
    • Twin

  • The prices at Esplanade Zagreb Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Esplanade Zagreb Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Esplanade Zagreb Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 9.3).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Halal
    • Gluten-free
    • Kosher
    • Asian
    • American
    • Buffet
    • À la carte

Verified guest reviews from real Bookers · Real Bookers. Real stays. Real opinions.

9.2 Awesome 1,946 reviews

  • Awesome: 9+

    1495

  • Good: 7 – 9

    357

  • Okay: 5 – 7

    71

  • Poor: 3 – 5

    17

  • Very Poor: 1 – 3

    6

  • Staff9.4
  • Facilities9.2
  • Cleanliness9.5
  • Comfort9.4
  • Value for money8.8
  • Location9.5
  • Free WiFi9.2

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    business travel features like breakfast, WiFi and free parking.

    Located in the historic old town

    One of the most picturesque neighborhoods in Zagreb!

    How to get to Esplanade Zagreb Hotel from Zagreb Airport Franjo Tuđman
    • Private shuttle
      30 minutes
    • Parking available
    Like this one but not totally sure yet? Show similar hotels
    9.2
    Awesome
    1,946 reviews

    What guests loved the most:

    “Love the old grand feel of the hotel. The marble floors and high ceilings are amazing. Location is great too, walking distance from the center. Amenities are wonderful and love the chocolates. ”

    Michelle Indonesia

    “Beautiful hotel that is staffed with professional employees who all made a great effort to make sure we had a great experience.”

    Larry United States of America

    “Location and hotel restaurants are exceptional. Service is wonderful and attentive. Luxury hotel that caters to all your needs. If you are there for Advent then expect magic and we highly recommend booking in advance for the Xmas day lunch (yum)!”

    Vesna Switzerland

    “Incredible building, great location. Large and comfortable rooms. Wonderful restaurants and fantastic sommelier, Ivan.”

    Michelle Netherlands

    “Staff. Rooms were fantastic. Restaurant was spectacular. ”

    Andone80 United States of America

    “It's a gorgeous hotel, very very clean, the rooms are hugs, the location couldn't be much better. I had my laundry done and it was done so so fast and very well. The restaurant (Zinfandel) is maybe the best meal I've had in Croatia (among several surprisingly good meals).”

    Joshua United States of America

    “It is a spectacular beautiful property. The rooms are super comfortable and exquisitely appointed.Very nice bath products as well The staff iS the nicest you can imagine. This Hotel makes you feel at home.”

    Petra United States of America

    “A great general experience, exactly what you would expect from a 5 star hotel. The staff very very accommodating and nothing was too much trouble.”

    Henkroets South Africa

    “- location - nice spacious room - comfortable - didn’t let us wait for check in - breakfast was good - quote and cozy”

    Ahmed United Arab Emirates

    “The location of the hotel was excellent for sightseeing, while also being in a quiet area. The staff was super friendly, and they even surprised my husband with a birthday dessert after check-in! Both check-in and check-out were very smooth and easy. The hotel and the room were both beautiful and extremely well maintained.”

    Jennifer United States of America
    2

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    See all guest reviews for Esplanade Zagreb Hotel

    Newest Reviews for Esplanade Zagreb Hotel

    • Reviewed: March 21, 2020

      Jamal

      United Kingdom
      10
      Exceptional
      • • Couple
      • • Stayed 3 nights
      • • Submitted from a mobile device

      I’m a believer that there is always room for improvement, but in this instance I honestly can’t think of anything I didn’t like, maybe the late night food menu could have more options, some Sandwiches perhaps?

      I’m not the reviewing type of person but I just had to do it for this hotel. This is our third time staying at Esplanade, and it pleasantly surprised us every time! The cleanliness, the food, the staff and the facilities are all just superb! Thank you for a very comfortable stay and I look forward to staying again soon.

      Stayed in March 2020

    • Reviewed: March 12, 2020

      Samira

      Sweden
      10
      Exceptional
      • • Leisure trip
      • • Couple
      • • Stayed 2 nights
      • • Submitted from a mobile device

      Everything 👍

      Amazing ❤️

      Stayed in March 2020

    • Reviewed: March 4, 2020

      Michelle

      Indonesia
      9.2
      “Excellent hotel”
      • • Leisure trip
      • • Couple
      • • Stayed 2 nights
      • • Submitted from a mobile device

      The bed is a bit uncomfortable as the mattress sinks in the middle. The pillows are way too soft also.

      Love the old grand feel of the hotel. The marble floors and high ceilings are amazing. Location is great too, walking distance from the center. Amenities are wonderful and love the chocolates.

      Stayed in March 2020

    • Reviewed: March 2, 2020

      Marko

      Germany
      5.4
      Fair
      • • Leisure trip
      • • Couple
      • • Stayed 4 nights
      • • Submitted from a mobile device

      Staff wasn’t so polite and they were so slow with orders in rooms. Etc. for two coffees they needed almost 1h. It’s unacceptable for a five star hotel. Also, YouTube app on tv wasn’t working.

      Location is good.

      Stayed in March 2020

    • Reviewed: February 26, 2020

      Felipe

      Brazil
      2 helpful votes
      10
      “A real 5 star hotel experience.”
      • • Leisure trip
      • • Couple
      • • Stayed 1 night

      This is a real 5 star hotel. First the location: perfect. Walking distance to the historic center and easy to be reached by car. Staff: very very good. Very polite and kind. Room: amazing. Very comfortable and spacious. They have L'Occitane amenities

      Stayed in January 2020

    • Reviewed: February 23, 2020

      Andy

      United Kingdom
      10
      “Lovely stay and excellent value”
      • • Leisure trip
      • • Couple
      • • Stayed 2 nights
      • • Submitted from a mobile device

      Nothing

      Great staff who were very very helpful. Definitely worth going for a suite, very spacious and elegant with one of the comfiest beds I’ve slept in. Zinfandels does excellent food too, book a table here for sure.

      Stayed in February 2020

    • Reviewed: February 22, 2020

      Scorssery

      Luxembourg
      6 helpful votes
      10
      “A real Grand Hotel with amazing staff.”
      • • Leisure trip
      • • Solo traveler
      • • Stayed 1 night
      • • Submitted from a mobile device

      Beautiful Grand Hotel, beautifully renovated, and very helpful staff who went the extra mile to help me with an issue I had at the Croatian border. Thanks a lot Sasa, Luka, and the young lady concierge for your help!! And thanks Radomir for being very nice and funny.

      Stayed in February 2020

    • Reviewed: February 21, 2020

      Unal

      Turkey
      8.0
      “Stylish”
      • • Leisure trip
      • • Couple
      • • Stayed 1 night
      • • Submitted from a mobile device

      Unpolite staff in lobby/bar

      Good atmosphere. Clean hotel .

      Stayed in February 2020

    • Reviewed: February 16, 2020

      Giovanni

      Italy
      10
      Exceptional
      • • Leisure trip
      • • Couple
      • • Stayed 1 night
      • • Submitted from a mobile device

      Nothing

      Location and building

      Stayed in February 2020

    • Reviewed: February 13, 2020

      Unal

      Turkey
      10
      Exceptional
      • • Couple
      • • Stayed 1 night
      • • Submitted from a mobile device

      Tempur beds are not for me

      Süper ambiance

      Stayed in February 2020

    • Reviewed: February 6, 2020

      Anonymous

      United States of America
      10
      “Perfect elegance”
      • • Leisure trip
      • • Solo traveler
      • • Stayed 2 nights
      • • Submitted from a mobile device

      Everything

      Stayed in January 2020

    • Reviewed: February 5, 2020

      Gordana

      United Kingdom
      7.9
      Good
      • • Couple
      • • Stayed 1 night
      • • Submitted from a mobile device

      The bed was very uncomfortable.

      The staff was very attentive and polite.

      Stayed in February 2020

    • Reviewed: February 4, 2020

      Sanja

      United States of America
      1 helpful vote
      10
      Exceptional
      • • Leisure trip
      • • Couple
      • • Stayed 1 night
      • • Submitted from a mobile device

      Beautiful property, great service! Amazing food.

      Very classy!

      Stayed in January 2020

    • Reviewed: January 31, 2020

      Anonymous

      Czech Republic
      2 helpful votes
      8.0
      “Excellent location”
      • • Leisure trip
      • • Family with young children
      • • Stayed 4 nights
      • • Submitted from a mobile device

      Location is great, staff very nice

      Stayed in December 2019

    • Reviewed: January 28, 2020

      Thomas

      Switzerland
      4 helpful votes
      9.0
      Awesome
      • • Business trip
      • • Couple
      • • Stayed 1 night

      it is strange to say but room 425 is rather small as well as the bath room. the heating is not working to perfection. parking is rather expensive which is normal for a 5star hotel.

      obviously the hotel is a grand hotel with all the right features and beautiful interior and lobby. very comfortable and elegant. the staff is outstanding and very helpful. the walk to the centre is about 20 minutes but the location is good when you come by car. parking is plenty available. the beds are very comfortable and there are lots of towls in the bathroom.

      Stayed in January 2020

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