Hotel
 Sheraton Zagreb Hotel

Travel Sustainable property

Kneza Borne 2, Lower Town, 10000 Zagreb, Croatia – Excellent location – show map

Excellent location – rated 9.0/10! (score from 2755 reviews)

Real guests • Real stays • Real opinions

8.7
Excellent
2,755 reviews

The Sheraton was very comfortable. The staff was friendly, the location was superb for those wishing to tour Zagreb and the hotel lived up to our expectations.

Micah Israel

The convenience of comfortable room, clean, good price, and not far from the center

Manal Palestinian Territory

excellent staff. Mr. Ivan @ concierge was exceptional.

Mohammed United States of America

Friendly staff, helped us getting around, clean room, good breakfast with gluten free options. Good air conditioning. Early check in. Highly recommended.

Amit Israel

We really enjoyed our stay. For a family we had to book 2 rooms but the rooms and the facilities were all high end. Kids enjoyed the pool. The piano bar is great for casual eats and drinks. Must try out the high back purple chairs! The included breakfast was fantastic and location was perfect. Walking distance to the train station.

Noriko Canada

wonderful hotel, location perfect. Looking forward to staying here again.

A United States of America

Comfortable room and bed, very clean. Staff were attentive and spent a pleasant afternoon in the bar to escape the heat. There is a selection of books on the shelves so even if on your own you can entertain yourself. we were able to leave our luggage as we had a late flight and a taxi was ordered for us.

Jayne Australia

The location of the hotel was great. The staff was pleasant. The beds were super comfy. Great value for the price.

Doreen United States of America

the reception behavior the clean and temperature in the room the internet

Husain Kuwait

Close to the city center, touristic places, wonderful breakfast

Luciano United States of America
8.7
Excellent
2,755 reviews
  • What guests loved the most:
  • “The Sheraton was very comfortable. The staff was friendly, the location was superb for those wishing to tour Zagreb and the hotel lived up to our expectations.”
    Micah Micah Israel Israel
  • “The convenience of comfortable room, clean, good price, and not far from the center”
    Manal Manal Palestinian Territory Palestinian Territory
  • “excellent staff. Mr. Ivan @ concierge was exceptional.”
    Mohammed Mohammed United States of America United States of America
  • “Friendly staff, helped us getting around, clean room, good breakfast with gluten free options. Good air conditioning. Early check in. Highly recommended.”
    Amit Amit Israel Israel
  • “We really enjoyed our stay. For a family we had to book 2 rooms but the rooms and the facilities were all high end. Kids enjoyed the pool. The piano bar is great for casual eats and drinks.”
    Noriko Noriko Canada Canada
  • “wonderful hotel, location perfect. Looking forward to staying here again.”
    A A United States of America United States of America
  • “Comfortable room and bed, very clean. Staff were attentive and spent a pleasant afternoon in the bar to escape the heat.”
    Jayne Jayne Australia Australia
  • “The location of the hotel was great. The staff was pleasant. The beds were super comfy. Great value for the price.”
    Doreen Doreen United States of America United States of America
  • “the reception behavior the clean and temperature in the room the internet”
    Husain Husain Kuwait Kuwait
  • “Close to the city center, touristic places, wonderful breakfast”
    Luciano Luciano United States of America United States of America

Categories:

  • Staff9.0
  • Facilities8.7
  • Cleanliness9.0
  • Comfort9.1
  • Value for money8.5
  • Location9.0
  • Free WiFi9.1

Stay in the heart of Zagreb – Excellent location – show map

Set in the heart of Zagreb, this elegant 5-star hotel is 1,650 feet from the Main Train Station and 0.6 mi from the Main Square. It offers air-conditioned rooms with mini-bars, cable and satellite TV.

The Sheraton Zagreb offers free access to the heated indoor swimming pool and the gym at the Health Club.

All rooms and suites at Sheraton Zagreb have working desks and a comfortable seating area. Some feature marble bathrooms as well as tea and coffee making facilities. Wi-Fi is provided free of charge in the entire hotel.

Guests can sample Croatian and international cuisine at the restaurant and enjoy some snacks and beverages at Café Imperial or the Piano Bar. In the summertime, dinners can be served on the outdoor terrace, boasting a view over Zagreb's center.

The Sheraton is within easy walking distance to shops, outdoor cafés and cultural attractions of Zagreb.

This is our guests' favorite part of Zagreb, according to independent reviews.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Sheraton Zagreb Hotel has been welcoming Booking.com guests since Jul 4, 2005
 Hotel chain/brand: Sheraton

Show me more

Most popular amenities

1 swimming pool
Parking
Free WiFi
Spa
Pet friendly
Family rooms
Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Property Highlights

Located in the heart of Zagreb, this hotel has an excellent location score of 9.0

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, American, Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 5056 lists

Availability

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose Sheraton Zagreb Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.7
Excellent · 2,755 reviews
Read all reviews
Categories:
  • Staff9.0
  • Facilities8.7
  • Cleanliness9.0
  • Comfort9.1
  • Value for money8.5
  • Location9.0
  • Free WiFi9.1

Select topics to read reviews:

See what guests loved the most:

  • Micah
    IsraelIsrael
    “The Sheraton was very comfortable. The staff was friendly, the location was superb for those wishing to tour Zagreb and the hotel lived up to our expectations.”
  • Manal
    Palestinian TerritoryPalestinian Territory
    “The convenience of comfortable room, clean, good price, and not far from the center”
  • Mohammed
    United States of AmericaUnited States of America
    “excellent staff. Mr. Ivan @ concierge was exceptional.”
  • Amit
    IsraelIsrael
    “Friendly staff, helped us getting around, clean room, good breakfast with gluten free options. Good air conditioning. Early check in. Highly recommended.”
  • Noriko
    CanadaCanada
    “We really enjoyed our stay. For a family we had to book 2 rooms but the rooms and the facilities were all high end. Kids enjoyed the pool. The piano bar is great for casual eats and drinks. Must try out the high back purple chairs! The included...”
  • A
    United States of AmericaUnited States of America
    “wonderful hotel, location perfect. Looking forward to staying here again.”
  • Jayne
    AustraliaAustralia
    “Comfortable room and bed, very clean. Staff were attentive and spent a pleasant afternoon in the bar to escape the heat. There is a selection of books on the shelves so even if on your own you can entertain yourself. we were able to leave our...”
  • Doreen
    United States of AmericaUnited States of America
    “The location of the hotel was great. The staff was pleasant. The beds were super comfy. Great value for the price.”
  • Husain
    KuwaitKuwait
    “the reception behavior the clean and temperature in the room the internet”
  • Luciano
    United States of AmericaUnited States of America
    “Close to the city center, touristic places, wonderful breakfast”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • i will glade to ask about the pool in the hotel. Are she warming ?
    Dear Sir/Madam, Thank you for your interest in Shertaon Zagreb hotel. Further to your request, we are happy to inform you that the use of swimming pool, sauna and gym is free-of-charge for our guests. The swinning pool is heated. Should you require further assistance, I remain at your disposal. With kind regards, Katarina
    Answered on November 22, 2019
  • How much does it cost a dog in the room?
    We do not charge for small dogs.
    Answered on April 26, 2020
  • Hi is your hotel within walking distance of the Christmas Market. thank you
    Dear Sir/Madam, Sheraton Zagreb hotel is situated in the center of the city and it is 10-15min walking distance to a Christmas Market.
    Answered on November 14, 2021
  • Hello We have few questions 1. Can we get 2 Car free parking in your Hotel 3. We have some frozen food with us . Is it possible to store that in your Hotel Freezer ? 5. Is Public Transport available near your Hotel
    The cost of the daily parking ticket is 120,00 HRK. Front desk staff can be asked for assistance with storing frozen items. The hotel is located 10 minutes of walking distance from the main bus station and from the main railway station.
    Answered on October 2, 2021
  • Zdravo, Zanima me, sto znaci ovaj guest room ? Jel to znaci da imas jos jedno sobu ili je to u tvoj sobi neki prostor za ljudi ili ne ? Lp luka
    Guest room znači gostinjska soba, dakle soba koja je rezervirana.
    Asked about: Deluxe Queen Non Smoking, Guest room, 1 Queen • Answered on December 4, 2021

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

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Hotel area info *
Guests loved walking around the neighborhood!
Excellent location – show map
Located in the historic old town

Cobblestone streets? Check. Historic monuments? Check. But there's also a distinctive modern vibe to this old town – check out attractions like "The Museum of Broken Relationships."

What's nearby
  • Art Pavillion in Zagreb
    0.3 miles
  • King Tomislav Square
    0.3 miles
  • Zagreb Christmas Market
    0.4 miles
  • Zrinjevac Park
    0.4 miles
  • Modern Gallery Zagreb
    0.4 miles
  • Image of War - War Photography Museum
    0.4 miles
  • Importanne Galleria
    0.4 miles
  • Archaeological Museum Zagreb
    0.4 miles
  • European Square
    0.4 miles
Top attractions
  • Ban Jelacic Square in Zagreb
    0.5 miles
  • Zagreb Cathedral
    0.5 miles
  • Dolac Market
    0.6 miles
  • Cvjetni Square
    0.6 miles
  • Botanical Garden Zagreb
    0.6 miles
  • Museum of Broken Relationships Zagreb
    0.7 miles
  • Croatian Museum of Naive Art
    0.8 miles
  • St. Mark's Church in Zagreb
    0.8 miles
  • Technical Museum in Zagreb
    1 miles
  • Mirogoj Cemetery
    1.9 miles
Public transit
  • Train Zagreb Central Station
    0.4 miles
Closest Airports
  • Zagreb Airport Franjo Tuđman
    6.2 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
2 Restaurants On Site

    Fontana Restaurant

    Food: Mediterranean, Local, International, Croatian

    Open for: Breakfast, Lunch

    Menu: Buffet

    King Tomislav Restaurant

    Food: Mediterranean, Local, Croatian

    Open for: Lunch, Dinner

    Menu: À la carte

Amenities of Sheraton Zagreb Hotel

Most popular amenities

1 swimming pool
Parking
Free WiFi
Spa
Pet friendly
Family rooms
Bar
Outdoors
  • Terrace
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental (additional charge)
  • Casino
Food & Drink
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs EUR 16 per day.
  • Electric vehicle charging station
  • Parking garage
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Smoke alarms
  • Safe
General
  • Pet bowls
  • Pet basket
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Packed lunches
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Indoor swimming pool
  • Open all year
  • All ages welcome
  • Beach chairs/Loungers
  • Heated pool
Spa
  • Locker rooms
  • Personal trainer
  • Fitness
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body treatments
  • Beauty services
  • Beach chairs/Loungers
  • Turkish/Steam Bath
  • Massage Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Croatian
  • Italian
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.

House rules Sheraton Zagreb Hotel takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 year
Crib by request
Free
2 - 5 years
Extra bed by request
Free
6+ years
Extra bed by request
€ 45 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover JCB Diners Club American Express Sheraton Zagreb Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the credit card used for a nonrefundable booking needs to be presented upon check-in.

Please note that the working hours of Spa and Wellness Center on 24 December, 26 December and 31 December are from 10:00 to 19:00. The center is closed on 25 December.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Sheraton Zagreb Hotel

  • The prices at Sheraton Zagreb Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Sheraton Zagreb Hotel include:

    • Double

  • Sheraton Zagreb Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Bicycle rental (additional charge)
    • Casino
    • Body treatments
    • Personal trainer
    • Steam room
    • Locker rooms
    • Spa lounge/Relaxation area
    • Beauty services
    • Spa facilities
    • Fitness
    • Swimming pool

  • Sheraton Zagreb Hotel has 2 restaurants:

    • King Tomislav Restaurant
    • Fontana Restaurant

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Sheraton Zagreb Hotel is from 2:00 PM, and check-out is until 12:00 PM.

  • Sheraton Zagreb Hotel is 2,800 feet from the center of Zagreb.

  • Guests staying at Sheraton Zagreb Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet