Staff was exceptional, especially Jason, Vivian, Dominic and Badnee. Breakfast (included) was outstanding, all areas of the hotel were spotless and the entire staff friendly and extremely helpful.

Cheryl United States of America

Great staff and service, breakfast was very good. Wine and cheese at 4 PM is a fine idea. They assisted with lost luggage, thanks Delta. Restaurant was good, upstairs bar had a great view at night

Bruce United States of America

EVERYTHING!!!! EXCELLENT SERVICE AND BEAUTIFUL HOTEL. FOOD WAS GREAT. I ONLY HAD BREAKFAST BUT IT WAS EVERYTHING I EXPECTED AND THE STAFF WENT ABOVE AND BEYOND TO MAKE ONE FEEL COMFORTABLE.

Sandra United States of America

the amenities, comfort, style and location were all perfect- right next to the Basilica, walking distance to everything, and delicious breakfast- but the most exceptional thing of all was the staff. especially for Americans who speak no Hungarian, their personalized attention was unreal. They took care of calling cabs and making dinner and tour reservations for us when we needed help, helped arrange our mandatory covid tests before departure (required to enter US again), and Cornell the music director even secured orchestra seats to a ballet at the opera house for a sold out show. we adore this place.

Anne United States of America

Very beautiful and clean hotel on a great location with kind staff who wants to help you and fulfill all your requirements. Also food is incredibly delicious. Hospitality is 10/10.

Anastasia2306 Serbia

The staff, most notably Barbara, was attentive to our needs and adjusted an issue beautifully ... making it no longer an issue. Housekeeping provided lovely turndown service nightly with special touches. Our rooms were impeccable with the Opera Suite gorgeous! We visited during the Christmas Market which was a literal few steps away and close to other notable tourist attractions. Bring your covid 19 vaccine card everywhere in the city as you will be asked.

Melissa United States of America

We loved everything! The staff could not be better from front to back. They are friendly and helpful and efficient and compassionate. Every little architectural and decorative detail is as perfect as it could be, often to an amusing degree. The lobby, for example, is such a jaw drop gem that visitors come in day and night just to see it and take pictures of this fun and elegant space. I can’t blame them. To stay there for 5 nights made us feel quite spoiled, while also making us want to do it again! How good is a hotel that makes you want to travel more than 5,000 miles, not entirely for the city, but with a hotel being a prime attraction? This place really is that good. It’s less of a hotel than an experience, or as I said many times on the property; it is a love letter to hotels.

Reuben United States of America

Location is perfect, the staff is truly superb, Barbara, Balazs, Elemer everyone at the Front Desk, GM Ferenc super professional and attentive, housekeeping, breakfast staff friendly, engaging and knowledgeable as to provide the right recommendations. Well done! The hotel is clean, thematic and different.

Kalina Bulgaria

The location was wonderful with a roof top bar that overlooks St Istvan cathedral church in the heart of Pest. The staff was professional, helpful and friendly, tending to all our needs during our stay. Breakfast was well done. The quality of the rooms and the hotel furnishings was superior and the musical theme was nicely done.

Stanfell United States of America

amazing location , staff are so inviting and cheerful giving you the comfort and relax experience throughout your stay

Shiran Israel