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About this property

Comfortable Accommodations: Hotel Neo Gubeng by ASTON in Surabaya offers air-conditioned rooms with private bathrooms, work desks, and free WiFi. Each room includes a TV, electric kettle, and wardrobe, ensuring a pleasant stay. Dining Experience: The modern restaurant serves Asian cuisine, providing a variety of delicious dishes. Guests can enjoy meals in a relaxed and welcoming ambiance, enhancing their overall dining experience. Convenient Facilities: The hotel features a paid airport shuttle service, 24-hour front desk, concierge, and housekeeping. Additional amenities include free on-site parking, bicycle parking, room service, and luggage storage. Prime Location: Located 8.7 mi from Juanda International Airport, the hotel is close to attractions such as the Submarine Monument (17-minute walk), Gubeng Train Station (0.9 mi), and Sharp Bamboo Monument (14-minute walk). Guests appreciate the friendly staff and comfortable rooms.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Neo
Hotel chain/brand
Neo

Property highlights

    • Top Location: Highly rated by recent guests (8.0)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Free parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
1 queen bed
or
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • John
    Australia Australia
    A very friendly boutique hotel, in a good quiet inner city location, close to numerous coffee cafes, including the famous Igor's, a great nearby gym and the railway station
  • Yuni
    Indonesia Indonesia
    The staff was super nice, security was super warm, front desk and rsv are very fast. Room and bed were big, breakfast is ok. Location is near to everywhere!
  • Neerlani
    Indonesia Indonesia
    The room is spacious. Location is perfect. Affordable price. Breakfast is not really that good, still worth it.
  • Gunawan
    Indonesia Indonesia
    The room was spacious, clean and comfortable bed. Water dispenser on the hallway.
  • Sriprobiyantono
    Indonesia Indonesia
    It is a comfy hotel for those who'd like to enjoy the city. We were able to find interesting places from where we stayed easily
  • Ron
    Netherlands Netherlands
    Good reception service, clean room. Functional tv with many English spoken channels, below translation
  • Zakiyah
    Indonesia Indonesia
    The room was spacious and clean, pretty good for the price. We loved our stay very much. The location is not right at the main street so it's pretty calm. Very close to everything. The staff were super nice as well.
  • Joanne
    Australia Australia
    Very nice hotel close to mall and very comfortable luxurious room . This is the only place I stay in when visiting surabya.
  • Banny
    Indonesia Indonesia
    Hotel minimalis yg asri dan bersih juga nyaman, dikemas menarik dgn tampilan orname-2 foto jadul surobojo, letak yg strategis dan mudah dijangkau
  • G
    Netherlands Netherlands
    Het was een prima verblijf. Tip: ik zou het restaurant veranderen in een steakhouse, aantrekkelijk voor gasten en dus een veel betere omzet.

Hotel area info

Restaurants

1 Restaurant On Site
  • Coffeeology
    • Cuisine
      Asian
    • Ambience
      Modern

House rules

Hotel Neo Gubeng by ASTON takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

Please note that the property requires a deposit pre-payment. Staff will contact guests directly for payment instructions.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Neo Gubeng by ASTON of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.