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Emerald Garden International Hotel is centrally located in the business center of Medan City. It features a large outdoor swimming pool and meeting rooms. The hotel also features 2 restaurants and free WiFi in the entire property. Free shuttle to Center Point Mall and Podomoro City Deli Medan is provided. It only takes 5 minutes by car to reach Merdeka Street from the property. Maimun Palace and Plaza Medan Fair are a 10-minute drive away. Plaza Milenium Medan is 2 mi from the accommodations The rooms are spacious and elegantly decorated. Each room comes fully air-conditioned and well-equipped with a satellite TV, an private bathroom and a mini-bar. Some rooms have an in-room safety box. Guests can work out at the fitness center and relax in the sauna. There are also karaoke facilities at the hotel. Other facilities include a business center and a drug store. Guests at Emerald Garden International Hotel can enjoy a buffet breakfast. Meranti Restaurant provides Indonesian and Western food, while The Palace Restaurant provides Chinese specialties. Around the clock assistance is available at the reception, where staff speak English and Indonesian. Kualanamu International Airport is accessible via Medan Railway Station, a 10-minute drive away. The property offers airport and railway station transfer at additional cost.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.6)

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
or
2 twin beds
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
2 twin beds
and
1 king bed
1 queen bed
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Guest reviews

Categories:

Staff
8.4
Facilities
8.1
Cleanliness
8.5
Comfort
8.6
Value for money
8.4
Location
8.6
Free WiFi
6.1
High score for Medan
Low score for Medan
Select topics to read reviews:

See what guests loved the most:

  • Anne_cologne
    Germany Germany
    Very nice hotel in central location in Medan. The hotel has big rooms and offers bath amenities.
  • Olivia
    Malaysia Malaysia
    All staff are very attentive, professional and polite.
  • Rai
    United Kingdom United Kingdom
    Emerald very nice clean hotel near station and Big mall.Beautiful views from 8 floors.Brakefast was good.Helpful door man help you with luggage 🧳 .

Hotel area info

Restaurants
2 Restaurants On Site

  • The Palace
    • Cuisine
      Chinese
  • Meranti
    • Cuisine
      American • Indonesian
    • Ambience
      Family-friendly • Modern

Amenities of Emerald Garden International Hotel
Great facilities! Review score, 8.1

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 2 restaurants
  • Room service
  • Bar
  • Breakfast
Activities
  • Karaoke
Food & Drink
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
    Services
    • Baggage storage
    • Fax/Photocopying
    • Laundry
    • Business center
    • 24-hour front desk
    • Room service
    General
    • Air conditioning
    • Family rooms
    • Non-smoking rooms
    Outdoor swimming pool
    Free!
      Spa
      • Kids' pool
      • Locker rooms
      • Fitness classes
      • Yoga classes
      • Fitness
      • Steam room
      • Fitness center
      Languages Spoken
      • English
      • Indonesian

      House rules

      Emerald Garden International Hotel takes special requests – add in the next step!

      Check-in

      From 2:00 PM

      Guests are required to show a photo ID and credit card at check-in

      Check-out

      Until 12:00 PM

       

      Cancellation/
      prepayment

      Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

      Refundable damage deposit

      A damage deposit of IDR 1000000 is required on arrival. That's about USD 63. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

      Children & Beds

      Child policies

      Children of all ages are welcome.

      To see correct prices and occupancy info, add the number and ages of children in your group to your search.

      Crib and extra bed policies

      0 - 10 years
      Extra bed upon request
      Rp 300,000 per child, per night

      Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

      The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

      There are no cribs available at this property.

      All extra beds are subject to availability.

      No age restriction

      There's no age requirement for check-in

      Pets

      Pets are not allowed.

      Mastercard Visa JCB Cash Emerald Garden International Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

      The fine print
      Must-know information for guests at this property

      Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

      Please inform Emerald Garden International Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

      Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

      Guests under the age of 18 can only check in with a parent or official guardian.

      A damage deposit of Rp 1,000,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

      FAQs about Emerald Garden International Hotel

      • Yes, Emerald Garden International Hotel is popular with guests booking family stays.

      • The prices at Emerald Garden International Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

      • Emerald Garden International Hotel offers the following activities/services (charges may apply):

        • Fitness center
        • Karaoke
        • Steam room
        • Yoga classes
        • Locker rooms
        • Fitness
        • Swimming pool
        • Fitness classes

      • Emerald Garden International Hotel is 0.9 miles from the center of Medan. All distances are measured in straight lines. Actual travel distances may vary.

      • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

      • Emerald Garden International Hotel has 2 restaurants:

        • The Palace
        • Meranti

      • Room options at Emerald Garden International Hotel include:

        • Twin/Double
        • Family
        • Suite
        • Double

      • Check-in at Emerald Garden International Hotel is from 2:00 PM, and check-out is until 12:00 PM.