“The staff was great. They really made us feel welcome. Our 8 month old daughter was crawling around too. They had a relatively kid friendly pool and helped us with a crib in the room.”

“We like everything about this place, especially the design of the villa. It is Indonesian traditional Lumbung house. We stayed in a loft villa. Breakfast was served in unique tray along with condiments, fresh juice, tea and fresh fruits. Afternoon tea around 4pm was also included in my room. It remind us of afternoon tea ritual when we were in UK. Instead of scones and jam, we got "Onde onde", my children like this version better than UK All staffs are courteous and professional. ”

“The resort was exceptional for its extra comfort touches offered for free (chocolate truffles for turndown, afternoon tea, free airport transport), and the care with which the small, but beautiful, grounds around the pool are kept. Truly awesome breakfasts are included in the room charge.”

“Small. Dry well managed resort with great service. ”

“This hotel was fabulous. The free pickup from the airport was wonderful and they dropped us off at the ferry when we left for Nusa. The driver took us all the way to our boat to ensure we arrived there. The food was very good with excellent presentation. Our daughter loved the loft area. The staff was friendly and attentive. We loved this hidden paradise!”

“everything about this hotel was exceptional!! staff, food, pool, the spa..”

“Paleo poached eggs were amazing! Curries for lunch were also excellent. Pool was very relaxing/clean. Staff super helpful/friendly. Loved the fact we could ride free bikes everywhere! Free transport to airport was also a nice added value. Our driver cracked us up the whole way telling us funny stories about different types of tourists.”

“Beautiful rooms, gardens and pool area. Staff is very attentive, polite and helpful. It's in a nice area of Sanur. Generally the experience overall goes further than the expected minimum, with lots of complimentary offerings such as afternoon teas/coffees, car to drop you off at the night market, free ride to the airport, free bicycles, etc.”

“Honestly, this place had some of the best service of any hotel I have ever stayed in. The staff pays so much attention to detail, everything is streamlined and the service is just all around excellent. I cannot say enough about the amazing staff here! The room was beautiful (with nightly chocolate deliveries), the grounds are beautiful, breakfast included was amazing. Get the watermelon juice! Thank you staff at Klumpu, would suggest to anyone.”

“Welcome drink, breakfast, swimming pool, free massage, tv programs(many films)”