Dear Our Valuabled Guest, Greetings from Melasti Kuta Bungalows and Spa In regards to the cancelation policy, it is based on the terms and condition stated in the voucher. Regards, Management - Melasti Kuta Bungalows and Spa

Dear Guest, Greetings from Melasti Kuta Beach Bungalows and Spa Thank you for your interest in our property. Further to your inquiry, please be informed that the perfect time to experience the perfect beach holiday is during the low season here in Bali, which falls between the month of Mid January - June, September - Mid December. However, kindly be informed as well that our property doesn't have direct access to the beach, but it is a beachfront. Regards, Management - Melasti Kuta Beach Bungalows and Spa

Dear Our Valued Guest, Greetings from Melasti Kuta Bungalows and Spa In regards to your questions, please be informed that WiFi is available in the bedrooms, as well as in our public areas. Regards, Management - Melasti Kuta Bungalows and Spa

Dear Our Valuable Guest, Greetings from Melasti Kuta Bungalows and Spa In regards to your questions about access to the beach, please be informed that we don't have direct access to the beach as the area behind our property is belong to the local people of Kuta, where they use that area for ceremonies and it is sacred to them. As for the renovation, we do have plans to do more upgrading for the rooms and the facilities to make our guests stay more enjoyable, however, it depends on the owners' decisions. Rest assured that whenever there are upgrading in the property, we will always informed the guest so that they will be aware of the work in progress. Regards, Management - Melasti Kuta Bungalows and Spa

Dear Our Valuable Guest, Greetings from Melasti Kuta Bungalows and Spa Smoking is only allowed on the balcony / terrace Regards, Management - Melasti Kuta Bungalows and Spa

Dear Guests, Greetings from Melasti Kuta Bungalows and Spa Thank you for your interest in our property. In regards to your inquiry, please be informed that the two-story rooms (the one with bungalow types) are the Superior Room. However, kindly put the request when making the reservation, but it will be subject to availability as we have limited room inventory overlooking the pool (based on the first come first served) and those rooms are the most favorite rooms among the other room allocation. Regards, Management - Melasti Kuta Bungalows and Spa

Dear Valuable Guests, Greetings from Melasti Kuta Bungalows and Spa In regard to your question, please be informed that we don't have a lift/elevator in the property. Should you wish to continue with the reservation, kindly put your request that you require a ground floor on the remark column or any other reasons, so that we can identify the reservation. (However, all request is subject to availability). Another option is that you reserve the room with a balcony. Regards, Management - Melasti Kuta Bungalows and Spa

breakfast is included in some of the price mentioned, however it is not available in the room only price.

Dear Guest, Yes, we have free Wi-Fi internet access

Dear Our Valuable Guest, For your request, it will be subject to availability upon check-in. You can have it requested upon making the reservation or inform our reception when you arrive. Regards, Management

Dear Guest, Yes, we do have connecting room. However, it is very limited You may put your request when making the reservation for 2 rooms on the remark/request box, but it will be subject to availability.

Dear Guests, Greetings from Melasti Kuta Bungalows and Spa As the demand for the room next to the garden pool is quite high, therefore, it is subject to availability, especially during this holiday period.

Dear Guests', to make the reservation, you may choose the accommodation option directly from the booking.com platform as there are some options you can choose.

Dear Our Valuable Guest, Kindly advise us for when will you need the room, how many, and for how long, so that we can double checked it in our system

Dear Kathy, Unfortunately, we only have availability on the upper floor for those periods which is a pool view.

Hi there, Greetings from Melasti Kuta Beach Bungalows and Spa Please do accept our apology for the late response, as we missed to read your inquries Yes, the Interconnecting Room is interconnected between 2 rooms. Regards, Management - Melasti Kuta Beach Bungalows and Spa

Dear Our Guest, Unfortunately we don't have any

Dear Guest, Greetings from Melasti Kuta Beach Bungalows and Spa We do have a children pool next to the main pool and garden pool. The depth is less than 1 Metres. As for the pools we have 2 option; 1. Main Pool with the depth range from 1 Metre - 2 Metres with sloop edges 2. Garden Pool with the depth is around 1.8 Meters We suggest for children who still cannot swim properly to bring floaters as there is no guard attending for all pools. Regards, Management - Melasti Kuta Beach Bungalows and Spa

Dear Valuable Guest, Greetings from Melasti Kuta Beach Bungalows and Spa In regards to your inquiry for the pool room access, please be informed that we don't have a room with direct access to the pool. However, some of the rooms have a pool view (you may request it upon making the reservation and it will be subject to availability). Regards, Management - Melasti Kuta Beach Bungalows and Spa

Dear Guests, It is available. Kindly send us the booking as immediately, and put the request on the remark, so that we can know that we did not give the room to another guest.