About this property
Comfortable Accommodations: Nachelle Homestay in Berastagi offers family rooms with private bathrooms, showers, and free toiletries. Guests enjoy mountain views and a sun terrace for relaxation. Convenient Facilities: The property features a lounge, paid shuttle service, car hire, tour desk, and full-day security. Free on-site private parking is available for guests. Local Attractions: Mount Sinabung is 16 mi away, and Kualanamu International Airport is 57 mi from the homestay. Highly rated for its friendly host, volcanoes, and tour service.
Couples in particular like the location – they rated it 8.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Airport shuttle
- Non-smoking rooms
- Free parking
- Family rooms
Guest reviews
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Guests who stayed here loved
- Susanna
Germany“For us we stayed one night and it was totally sufficient. Mary is very nice and friendly and helped us with all questions we had. We also booked with her the volcano hike and a transport to the airport and both was organized fabulously.” - Rumman
Canada“Mery was very helpful in helping us understand the layout of the town; we also took their sunrise hike tour and had a blast” - Dawid
Australia“Hot water, comfortable beds and nice couches for the 'common area', free shampoo and conditioner too. Family is beyond nice, can't be express enough how kind they are. They run the hike as well 250k for the volcano sunrise tour and hot spring...” - Julie Canada“Absolutely loved my stay there! Mery, the owner, went above and beyond for me. She took the time to sit down and draw me a map of the town with interesting touristic and local points. She also arranged to have my laundry done in under 24h since I...”
Harrison Germany“The host, Mery, is a wonder. She is warm and welcoming, and so organized and helpful... making any of your travel plans possible. It very much feels like staying with family, here, and the food is lovely, and the place so comfortable and quiet. I...”- Amirthraj
Malaysia“- The bed and room was comfortable and clean - The bathroom heater was hot enough - Indomart and Eateries are at walking distance. - There's a nice view of Mt.Sinabung from the rooftop - The host, Mery was very warm and welcoming. - Location is...” 
Jeffrey
Thailand“The people are what define a place. I felt completely at home during my entire stay at Nachelle’s. I arrived late, around 11.30 PM, and Mery kindly turned on the heater, even though it’s typically only operational until 10 PM. She also organized...”- Rémi
Spain“Mary was very nice, she helped us with everything we needed. She even arranged our ride to Lake Toba. The homestay is comfy and has a good wifi. We had the private room with our own bathroom and it had hot water. We also did the sunrise Sibayak...” - Susan
United States“Wonderful hosts and super helpful. Tour to volcano was great. They also helped us join in with 2 other travelers to visit a beautiful waterfall and Lake Toba before our return trip to Medan.” - Maria
Belgium“the couple that’s running the place is so friendly and so nice. we enjoyed it so so much. we would recommend everything. :-) really good.”
Managed by Nachelle Homestay
Company info
Property info
Neighborhood info
Languages Spoken
English,French,Indonesian,MalayArea info
House rules
Child policies
Children of all ages are welcome.
Children 11 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds allowed depends on the option you choose. Check your selected option for more info.
There are no cribs available at this property.
All extra beds are subject to availability.
The fine print
Please note that the property requires a deposit payment. Staff will contact guests directly for payment instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Nachelle Homestay of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
This property does not accommodate bachelor(ette) or similar parties.
Quiet hours are between 22:00:00 and 07:00:00.
If you cause damage to the property during your stay, you could be asked to pay up to Rp 350,000 after check-out, according to this property's Damage Policy.
