• City view
  • Free WiFi
  • Balcony
  • Air conditioning
  • Private bathroom

Set in Pekanbaru, 200 metres from Ciputra Mall Seraya, Novotel Pekanbaru offers a convenient accommodation. It's a 5-minute drive to the business and entertainment district and a 15-minute drive to government offices. It features free WiFi access throughout the premises. The rooms at Novotel Pekanbaru are fitted with air conditioning and a flat-screen TV. Each room has a seating room and is furnished with a wardrobe. The private bathroom has a shower with hot and cold water. The hotel operates a 24-hour front desk and full security. The staff can assist guests with tour arrangements and ticketing, as well as laundry service with additional charges. Guests can enjoy breakfast at the on site restaurant that also serves lunch and dinner. Pelindo Port is 1.7 km from the property, while Pekanbaru Bus Station is 6 km away. Sultan Syarif Kasim II International Airport is 8 km from Novotel Pekanbaru.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Top location: Highly rated by recent guests (8.4)

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.4
Facilities
8.1
Cleanliness
8.3
Comfort
8.1
Value for money
7.7
Location
8.4
Free WiFi
6.8
High score for Pekanbaru
Select topics to read reviews:

See what guests loved the most:

  • Michele
    Australia Australia
    This is a well priced international hotel, with an excellent buffet breakfast. It is well located being central to many locations and is next to a shopping mall which allows guests to access groceries, restaurants, clothing and giftware. The hotel...
  • Laviolle
    Singapore Singapore
    I was given 2 keycards even though i am a solo traveller. The room was big and spacious. As i brought 2 luggages and it takes up some space but i still have so much space to move around in the room. My room was cleaned every day and they refill my...
  • Tumin
    Malaysia Malaysia
    The location was really good . Esay to go anywhere. Ciputra Mall next to the hotel makes it easy to get anything . Never forget the warmest and helpfull smiling staff .. feeling great 😃

Hotel surroundings

Facilities of Novotel Pekanbaru
Great facilities! Review score, 8.1

Most popular facilities
  • Free WiFi
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Languages spoken
  • English
  • Indonesian

House rules

Novotel Pekanbaru takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Novotel Pekanbaru accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about Novotel Pekanbaru

  • Check-in at Novotel Pekanbaru is from 14:00, and check-out is until 12:00.

  • Room options at Novotel Pekanbaru include:

    • Double
    • Twin
    • Suite

  • Novotel Pekanbaru offers the following activities / services (charges may apply):

    • The prices at Novotel Pekanbaru may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Novotel Pekanbaru is 1.2 miles from the centre of Pekanbaru. All distances are measured in straight lines. Actual travel distances may vary.