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  6. Prime Plaza Hotel Kualanamu (Hotel), Medan (Indonesia) Deals

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  • Amenities
  • House rules
  • Guest reviews (412)

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Read more
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We Price Match

Hotel Prime Plaza Hotel Kualanamu

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step. Airport shuttle
Prime Plaza Hotel Kualanamu

Jl. Arteri Kualanamu, Tumpatan Nibung, Batang Kuis, Deli Serdang, 20552 Medan, Indonesia – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.7
Excellent
412 reviews
  • Facilities

    8.6

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Value for money

    8.5

  • Location

    8.5

  • Total

    8.7

  • Free WiFi

    7.9

Comfortable bed, very clean room. The bathroom for indonesian standard is very ok. Restaurant dishes was very tasty. Wifi is very good speed. Good choice for 1 night, max 2 nights

Anneli Estonia

This was a perfect place for our one-night stay just after we arrived in Medan and before we flew to Banda Aceh. It is comfortable and clean. The food is good and the staff very helpful.

Susan United States of America

The hotel is very good in general, very close to the airport for early flights. The staff was very educated and friendly. It was my birthday and when I ordered room service, four members of the staff came to my room with a piece of cake and sung happy birthday! It was amazing!

M Spain

Only 10 minutes from the airport. A perfect hotel for transit. Good Internet and a fine restaurant.

Thomas Netherlands

Convenient airport location , with helpful pick up . Friendly staff, clean room.

Samuel United States of America

Great location for the airport and the hotel has a pool which helps you to unwind after a bouncy road or a flight. Restaurant had a good selection and breakfast was nice too - room was clean and comfortable. Perfect for our one night before flying home.

Sarah Thailand

Hotel was really good and great hospitality by the staffs. My flight was delayed and the staff had to pick us up on midnight. That's was really helpful and the Wi-Fi, TV and breakfast totally awesome. They provide international adapter as well which impressed me.

Lalitha Malaysia

The rooms were good size and clean. The breakfast had a good number of options. The hotel is conveniently located near the airport. The pool is clean with a separate small kid's pool.

Daniel Indonesia

Polite and helpful staff. Stored baggage for us while we did short trips. Excellent service.

Jennifer Australia

A super airport hotel, who offers everything it promises and a little extra! Super service and a very clean and modern place!

A Denmark

Staff

8.8
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Great check-in experience
A bathroom at Prime Plaza Hotel Kualanamu
A television and/or entertainment center at Prime Plaza Hotel Kualanamu
A bed or beds in a room at Prime Plaza Hotel Kualanamu
A bathroom at Prime Plaza Hotel Kualanamu
Coffee and tea-making facilities at Prime Plaza Hotel Kualanamu
A bed or beds in a room at Prime Plaza Hotel Kualanamu
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Prime Plaza Hotel Kualanamu

Lock in a great price for Prime Plaza Hotel Kualanamu – rated 8.7 by recent guests!

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Prime Plaza Hotel Kualanamu

8.7
Excellent
412 reviews
  • 8.8

    Staff

  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Great check-in experience
  • What guests loved the most:
  • “Comfortable bed, very clean room. The bathroom for indonesian standard is very ok. Restaurant dishes was very tasty. Wifi is very good speed. Good choice for 1 night, max 2 nights”
    Anneli Anneli Estonia Estonia
  • “This was a perfect place for our one-night stay just after we arrived in Medan and before we flew to Banda Aceh. It is comfortable and clean. The food is good and the staff very helpful.”
    Susan Susan United States of America United States of America
  • “The hotel is very good in general, very close to the airport for early flights. The staff was very educated and friendly.”
    M M Spain Spain
  • “Only 10 minutes from the airport. A perfect hotel for transit. Good Internet and a fine restaurant.”
    Thomas Thomas Netherlands Netherlands
  • “Convenient airport location , with helpful pick up . Friendly staff, clean room.”
    Samuel Samuel United States of America United States of America
  • “Great location for the airport and the hotel has a pool which helps you to unwind after a bouncy road or a flight.”
    Sarah Sarah Thailand Thailand
  • “Hotel was really good and great hospitality by the staffs. My flight was delayed and the staff had to pick us up on midnight.”
    Lalitha Lalitha Malaysia Malaysia
  • “The rooms were good size and clean. The breakfast had a good number of options. The hotel is conveniently located near the airport. The pool is clean with a separate small kid's pool.”
    Daniel Daniel Indonesia Indonesia
  • “Polite and helpful staff. Stored baggage for us while we did short trips. Excellent service.”
    Jennifer Jennifer Australia Australia
  • “A super airport hotel, who offers everything it promises and a little extra! Super service and a very clean and modern place!”
    A A Denmark Denmark

One of our top picks in Medan. Prime Plaza Kualanamu-Medan is set in Kampungbesar. This property also houses a restaurant, a fitness center, a business center and an outdoor pool with kids area. Spacious free parking is available on site.

All rooms at the hotel are fitted with a seating area. The private bathroom is equipped with standing shower and complete amenities. At Prime Plaza Kualanamu-Medan rooms are fitted with air conditioning and LED TV, fridge, and personal safe.

Guests at the accommodations can enjoy a buffet breakfast.

Medan is 11 mi from Prime Plaza Kualanamu-Medan.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

We speak your language!

Prime Plaza Hotel Kualanamu has been welcoming Booking.com guests since Oct 31, 2017

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Brilliant!

Most popular amenities

1 swimming pool
Airport shuttle
Free WiFi
Spa
Free parking
Bar

Good for couples – they rated the facilities 8.6 for two-person stays.

낍 Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Continental, Italian, Vegetarian, Halal, Asian, American, Buffet

끸 Free parking available at the hotel

Saved to 493 lists

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Availability

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Superior Family Room
  • 4 twin beds
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Superior Twin Room
  • 2 twin beds
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Same Day Use Room for 6 Hours Only
  • 2 twin beds and
  • 1 full bed
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Deluxe Twin Room
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Just booked in Medan 1 property like Prime Plaza Hotel Kualanamu was just booked in the last 15 minutes

Guest reviews

8.7
Excellent
412 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Anneli Estonia

    “Comfortable bed, very clean room. The bathroom for indonesian standard is very ok. Restaurant dishes was very tasty. Wifi is very good speed. Good choice for 1 night, max 2 nights”

  • Susan United States of America

    “This was a perfect place for our one-night stay just after we arrived in Medan and before we flew to Banda Aceh. It is comfortable and clean. The food is good and the staff very helpful.”

  • M Spain

    “The hotel is very good in general, very close to the airport for early flights. The staff was very educated and friendly. It was my birthday and when I ordered room service, four members of the staff came to my room with a piece of cake and sung happy birthday! It was amazing!” Read more

  • Thomas Netherlands

    “Only 10 minutes from the airport. A perfect hotel for transit. Good Internet and a fine restaurant. ”

  • Samuel United States of America

    “Convenient airport location , with helpful pick up . Friendly staff, clean room. ”

  • Sarah Thailand

    “Great location for the airport and the hotel has a pool which helps you to unwind after a bouncy road or a flight. Restaurant had a good selection and breakfast was nice too - room was clean and comfortable. Perfect for our one night before flying home.” Read more

  • Lalitha Malaysia

    “Hotel was really good and great hospitality by the staffs. My flight was delayed and the staff had to pick us up on midnight. That's was really helpful and the Wi-Fi, TV and breakfast totally awesome. They provide international adapter as well which impressed me.” Read more

  • Daniel Indonesia

    “The rooms were good size and clean. The breakfast had a good number of options. The hotel is conveniently located near the airport. The pool is clean with a separate small kid's pool.”

  • Jennifer Australia

    “Polite and helpful staff. Stored baggage for us while we did short trips. Excellent service.”

  • A Denmark

    “A super airport hotel, who offers everything it promises and a little extra! Super service and a very clean and modern place!”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Prime Plaza Hotel Kualanamu

Welcoming Booking.com guests since Oct 31, 2017

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • We would like an airport pick up.please. 8pm 11th October 2a 2c 2 surf board bags. Thankyou

    may I know your reservation id sir?


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Superior Family Room
  • from airport to the hotel how many hours drive

    10 minutes


    You found this answer helpful

    You found this answer unhelpful

  • Good morning, Is your swimming pool working?

    Yes, sure. Until at the moment the operational time swimming pool no changes. Open hours: 6 am - 9 pm every day. Thank you.


    You found this answer helpful

    You found this answer unhelpful

Previous question and answers from this property

See what other travelers asked before staying at Prime Plaza Hotel Kualanamu

Most recent questions
  • We would like an airport pick up.please. 8pm 11th October 2a 2c 2 surf board bags. Thankyou

    may I know your reservation id sir?


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Superior Family Room
  • from airport to the hotel how many hours drive

    10 minutes


    You found this answer helpful

    You found this answer unhelpful

  • Good morning, Is your swimming pool working?

    Yes, sure. Until at the moment the operational time swimming pool no changes. Open hours: 6 am - 9 pm every day. Thank you.


    You found this answer helpful

    You found this answer unhelpful

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Great location - show map
What's nearby
  • Medan Mall
    10 miles
  • Medan Grand Mosque
    10.1 miles
  • Maimun Palace
    10.3 miles
  • Pajak Ikan Medan
    10.4 miles
  • Medan Centre Point
    10.4 miles
  • Cermin Beach
    11.2 miles
  • Cambridge City Square
    11.4 miles
  • Plaza Medan Fair
    11.6 miles
Restaurants & cafes
  • Restaurant Rumah Makan Sederhana
    0.1 miles
  • Restaurant KFC
    0.1 miles
  • Cafe/Bar D'Raja
    0.1 miles
Public transit
  • Train Medan Train Station
    10.5 miles
Closest Airports
  • Kualanamu International Airport
    4.7 miles
  • Polonia Airport
    11.4 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
1 Restaurant On Site

    DELI RESTO AND LOUNGE

    Food: Chinese, Indonesian, Asian, International

    Menu: Buffet & À La Carte

5 reasons to choose Prime Plaza Hotel Kualanamu

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Medan

Amenities of Prime Plaza Hotel Kualanamu Great facilities! Review score, 8.6

Most popular amenities

1 swimming pool
Airport shuttle
Free WiFi
Spa
Free parking
Bar
Outdoors
  • Outdoor furniture
  • BBQ facilities Additional charge
  • Garden
Services & Extras
  • Tickets to shows/attractions Additional charge
Pets
  • Pets are not allowed.

Activities
  • Live music/Performance
  • Temporary art galleries
Food & Drink
  • On-site coffee shop
  • Chocolate/Cookies
  • Fruit
  • Bottle of water
  • Kids' meals
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in public areas and is free of charge.

Parking

    Free! Free public parking is possible on site (reservation is needed).

  • Accessible parking
  • Secure parking
Transportation
  • Airport drop-off Additional charge
  • Airport pickup
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Ticket service
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Packed lunches
  • Gift shop
  • Elevator
  • Honeymoon suite
  • VIP room facilities
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Newspapers
  • Room service
Outdoor swimming pool
  • Free! All pools are free of charge

  • Open all year
Spa
  • Fitness
  • Open-air bath
  • Massage Additional charge
  • Spa Additional charge
Languages Spoken
  • English
  • Indonesian

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House rules Prime Plaza Hotel Kualanamu takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

1 - 2 years
Crib by request
Extra bed by request
Free
3+ years
Extra bed by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Cards accepted at this hotel

Maestro Mastercard Visa UnionPay credit card JCB American Express Prime Plaza Hotel Kualanamu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Prime Plaza Hotel Kualanamu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Prime Plaza Hotel Kualanamu of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

FAQs about Prime Plaza Hotel Kualanamu

  • The following parking options are available to guests staying at Prime Plaza Hotel Kualanamu (subject to availability):

    • Parking
    • Free parking
    • On-site parking
    • Secure parking
    • Accessible parking

  • Prime Plaza Hotel Kualanamu is 10.6 miles from the center of Medan.

  • Room options at Prime Plaza Hotel Kualanamu include:

    • Double
    • Family
    • Twin
    • Twin/Double

  • Yes, Prime Plaza Hotel Kualanamu is popular with guests booking family stays.

  • Prime Plaza Hotel Kualanamu has 1 restaurant:

    • DELI RESTO AND LOUNGE

  • Check-in at Prime Plaza Hotel Kualanamu is from 2:00 PM, and check-out is until 12:00 PM.

  • The prices at Prime Plaza Hotel Kualanamu may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Prime Plaza Hotel Kualanamu can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Vegetarian
    • Halal
    • Asian
    • American
    • Buffet
    • À la carte

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Prime Plaza Hotel Kualanamu offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Temporary art galleries
    • Open-air bath
    • Live music/Performance
    • Fitness

  • The nearest beach is 150 feet from Prime Plaza Hotel Kualanamu.

8.7 Excellent 412 reviews 100% real guest experiences
  • Awesome: 9+

    212

  • Good: 7 – 9

    174

  • Okay: 5 – 7

    24

  • Poor: 3 – 5

    0

  • Very Poor: 1 – 3

    2

Categories
  • Staff8.8
  • Facilities8.6
  • Cleanliness9.0
  • Comfort8.9
  • Value for money8.5
  • Location8.5
  • Free WiFi7.9

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    Landmarks

    • Medan Grand Mosque
    • Maimun Palace

    Popular Areas

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    • Pajak Ikan Medan

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    Airports

    • Kualanamu International Airport (KNO) 4.7 miles
    • Polonia Airport (MES) 11.4 miles

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