Hotel Shangri-la Hotel Surabaya
Jl. Mayjend Sungkono 120, Sawahan, 60256 Surabaya, Indonesia – Great location - show map
The location is good , the property well maintained. It was good to stay over at Shangri La Surabaya in our road trip from Jakarta to Bali and back.
IndonesiaThe staff is nice and the breakfast and swimming pool are good and tennis court is very good
IndonesiaRoom was comfortable, bathroom was sparkling clean, breakfast was organized with proper covid protocol. We stayed in 2 rooms with connecting doors, suits my family’s need. Location near exit tollroad so convenient for pitstop during jawa-bali roadtrip
IndonesiaWe are transit in these hotel for going to Bali because hotel located near a toll gate.
IndonesiaWell maintained and clean rooms , comfortable beds and the service from the staff is 5 star, especially in the Club Lounge. Get a very cheap upgrade including the lounge and it was worth every penny.
IndonesiaThe cleanness of the hotel, the receptionist and the waiters, host, and the foods. The security is excellent with dog that operates on daily basis. Phenomenal hotel for relaxation, clean bathroom, excellent view of the window.
United States of America1. Good location, with easy access to the airport 2. Courteous staff 3. Good spread for breakfast and lunch buffet (restaurant Jamoo) 4. Good, comfortable room with all amenities
IndonesiaWhat i like about 5 stars hotel always be the staffs and their attentive to serve us. This hotel has it and it was perfect experiences for me. They have a valet service, you can have this servie with one time payment to enjoy it for as long as you stay here. The bed was very comfy, the breakfast also amazing and the have many type of breakfast including vegan. The location not too faraway from airport and the city center. Like 20-30 Mins driving
IndonesiaLuxurious property with a sumptuous breakfast spread. Rooms are very good, with all modern amenities available. Staff are very friendly and warm. Overall, a good experience and value for money.
IndonesiaShangrila goodsmell is similar everywhere... And i like it
Indonesia
Shangri-la Hotel Surabaya
- What guests loved the most:
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Yenny
Indonesia
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Rini
Indonesia
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Letizia
Indonesia
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Yan
Indonesia
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Peter
Indonesia
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Rio
United States of America
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Rahul
Indonesia
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M
Indonesia
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Rahul
Indonesia
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Ramdhani
Indonesia
Get the celebrity treatment with world-class service at Shangri-la Hotel Surabaya
Strategically located near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Hotel Surabaya provides a free-form outdoor pool, a spa center with a sauna and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. The property also offers free scheduled shuttle service to nearby shopping malls.
Blending Asian and Javanese elements, the air-conditioned rooms at Shangri-la Hotel Surabaya are equipped with a flat-screen TV, DVD player and a personal safe. Private bathrooms have a bathtub, as well as bathrobes and slippers.
Other facilities at Shangri-la Hotel Surabaya include spacious parking space and 6 meeting rooms. Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. Golf outings at one of the nearby championship courses can be arranged with the hotel staff.
Shangri-la Hotel Surabaya has direct access to the airport highway and is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.
Couples in particular like the location – they rated it 8.2 for a two-person trip.
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RetryMost popular amenities
Good for couples – they rated the facilities 8.7 for two-person stays.
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
Top Location: Highly rated by recent guests (8.7)
Breakfast Info
Continental, Asian, American, Buffet
Free parking available at the hotel
Loyal Customers
There are more repeat guests here than most other properties.
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| Max adults: 2. Max children: 2 |
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| Max adults: 3. Max children: 2 |
Executive Suite
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Deluxe Twin Room
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Staycation Offer
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See what guests loved the most:
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Yenny
Indonesia“The location is good , the property well maintained. It was good to stay over at Shangri La Surabaya in our road trip from Jakarta to Bali and back. ”
-
Rini
Indonesia
“The staff is nice and the breakfast and swimming pool are good and tennis court is very good”
-
Letizia
Indonesia
“Room was comfortable, bathroom was sparkling clean, breakfast was organized with proper covid protocol. We stayed in 2 rooms with connecting doors, suits my family’s need. Location near exit tollroad so convenient for pitstop during jawa-bali roadtrip” Read more
-
Yan
Indonesia
“We are transit in these hotel for going to Bali because hotel located near a toll gate.”
-
Peter
Indonesia
“Well maintained and clean rooms , comfortable beds and the service from the staff is 5 star, especially in the Club Lounge. Get a very cheap upgrade including the lounge and it was worth every penny. ”
-
Rio
United States of America“The cleanness of the hotel, the receptionist and the waiters, host, and the foods. The security is excellent with dog that operates on daily basis. Phenomenal hotel for relaxation, clean bathroom, excellent view of the window.”
-
Rahul
Indonesia
“1. Good location, with easy access to the airport 2. Courteous staff 3. Good spread for breakfast and lunch buffet (restaurant Jamoo) 4. Good, comfortable room with all amenities”
-
M
Indonesia
“What i like about 5 stars hotel always be the staffs and their attentive to serve us. This hotel has it and it was perfect experiences for me. They have a valet service, you can have this servie with one time payment to enjoy it for as long as you stay here. The bed was very comfy, the breakfast also amazing and the have many type of breakfast including vegan. The location not too faraway from airport and the city center. Like 20-30 Mins driving” Read more
-
Rahul
Indonesia
“Luxurious property with a sumptuous breakfast spread. Rooms are very good, with all modern amenities available. Staff are very friendly and warm. Overall, a good experience and value for money.”
-
Ramdhani
Indonesia
“Shangrila goodsmell is similar everywhere... And i like it”
4 reasons to choose Shangri-la Hotel Surabaya
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
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Ciputra World Surabaya Mall0.3 miles
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Surabaya Town Square1 miles
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House of Sampoerna1.3 miles
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Surabaya Zoo1.5 miles
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Mpu Tantular Museum1.6 miles
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Bungkul Park1.6 miles
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Darmo Trade Center1.7 miles
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Royal Plaza1.9 miles
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Central Point Mall2.1 miles
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Gereja Perawan Maria tak Berdosa2.3 miles
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Restaurant Dewa Ndaru0.2 miles
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Sharp Bamboo Monument2.5 miles
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Tunjungan Mall2.5 miles
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Joko Dolog Statue2.5 miles
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Submarine Monument2.8 miles
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Pasar Turi Train Station Surabaya3 miles
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Gubeng Train Station3 miles
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Al Akbar Mosque3.2 miles
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Red Bridge Surabaya4 miles
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Ampel Mosque4.6 miles
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Jalesveva Jayamahe Monument - Monjaya6.7 miles
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Juanda International Airport8 miles
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Abdul Rachman Saleh Airport44 miles
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RetryJamoo
Food: International
Open for: Breakfast, Lunch, Dinner
Amenities of Shangri-la Hotel Surabaya
Great facilities! Review score, 8.8
Most popular amenities
Outdoors
- Picnic area
- Sun deck
- Garden
Pets
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Pets are not allowed.
Activities
- Live music/Performance
- Movie nights
- Tennis equipment Additional charge
- Kids' club
- Nightclub/DJ Additional charge
- Playground
- Game room
- Golf course (within 2 miles) Additional charge
- Tennis court
Food & Drink
- Bottle of water
- Kid-friendly buffet
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Internet
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Free! WiFi is available in all areas and is free of charge.
Parking
- Accessible parking
- Secure parking
Free! Free public parking is possible on site (reservation is not needed).
Transportation
- Airport drop-off Additional charge
- Airport pickup Additional charge
Front Desk Services
- Invoice provided
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
Entertainment & Family Services
- Kids' TV channels
- Outdoor play equipment for kids
Cleaning Services
- Daily housekeeping
- Suit press Additional charge
- Shoeshine Additional charge
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Meeting/Banquet facilities Additional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
General
- Shuttle service
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Shuttle service (free)
- Designated smoking area
- Air conditioning
- Hypoallergenic room available
- Shops (on site)
- Car rental
- Packed lunches
- Gift shop
- Elevator
- Honeymoon suite
- VIP room facilities
- Hair/Beauty salon
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers Additional charge
- Room service
Accessibility
- Bathroom emergency cord
- Toilet with grab rails
2 swimming pools
Pool 1 – outdoor
- Open all year
- Adults only
- Pool/Beach towels
- Beach chairs/Loungers
- Pool bar
- Beach umbrellas
Pool 2 – outdoor (kids)
- Open all year
- Suitable for kids
- Pool/Beach towels
- Beach chairs/Loungers
- Beach umbrellas
- Waterslide
- Shallow end
Spa
- Locker rooms
- Fitness
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Spa facilities
- Beach umbrellas
- Beach chairs/Loungers
- Pool/Beach towels
- Waterslide
- Hot tub/Jacuzzi
- Massage Additional charge
- Spa
- Fitness center
- Sauna
Languages Spoken
- English
- Indonesian
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Shangri-la Hotel Surabaya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
FAQs about Shangri-la Hotel Surabaya
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Room options at Shangri-la Hotel Surabaya include:
- Double
- Suite
- Twin
- Twin/Double
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Check-in at Shangri-la Hotel Surabaya is from 2:00 PM, and check-out is until 12:00 PM.
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From the nearest airport, you can get to Shangri-la Hotel Surabaya by:
- Taxi 45min
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The following parking options are available to guests staying at Shangri-la Hotel Surabaya (subject to availability):
- Parking
- Free parking
- On-site parking
- Secure parking
- Accessible parking
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The prices at Shangri-la Hotel Surabaya may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Guests staying at Shangri-la Hotel Surabaya can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).
Breakfast option(s) include:
- Continental
- Asian
- American
- Buffet
- À la carte
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Shangri-la Hotel Surabaya offers the following activities/services (charges may apply):
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Sauna
- Massage
- Playground
- Game room
- Tennis court
- Golf course (within 2 miles)
- Kids' club
- Nightclub/DJ
- Fitness
- Foot bath
- Movie nights
- Spa facilities
- Locker rooms
- Spa/Wellness packages
- Live music/Performance
- Tennis equipment
- Spa lounge/Relaxation area
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Shangri-la Hotel Surabaya has 1 restaurant:
- Jamoo
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Shangri-la Hotel Surabaya is 1.5 miles from the center of Surabaya.
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Yes, Shangri-la Hotel Surabaya is popular with guests booking family stays.
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Yes, there's a hot tub. You can find out more about this and the other facilities at Shangri-la Hotel Surabaya on this page.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
