Chefs were excellent and prepare special breakfast on request.

Hitesh Jungtiniai Arabų Emyratai

The staffs in the hotel remember the guests by name that is hardly practised nowadays. The concierge Mr Reidi went the extra mile and he took the initiative to direct the Grab driver to the hotel lobby who initially having issue to find the lobby.

Wai Singapūras

Staff was excellent and what we inquired they assist more than expected.

Huda Brunėjus

I became ill with a cold/flu during my business trip. The housekeeping team noticed there were vitamins and various supplements I was taking when they cleaned my room. They made the extra effort to give me more daily water bottles to increase my water intake to help me get better. I appreciated the level of caring and service so much I shared what the Sheraton staff did with my own staff who also work in the service industry.

Nguyen Vietnamas

The location of the hotel is very good, just within the vicinity of a mall. The hotel facilities are nice & clean, very soft bed & clean comfort room. Food is also excellent, many choices. Staff are helpful & courteous.

Luz Filipinai

friendly service, good location, fantastic breakfast

Sungook Vietnamas

There seems to be nothing special near the hotel. Jakarta's traffic is chaotic and you end up needing to take a taxi for most places. The breakfast has a great variety, suitable for all tastes. All food is buffet, except the coffee, which is ordered to the staff. Ufortunately, the coffee took quite a good time to arrive at our table (sometimes it never arrived).

Miguel Portugalija

They put an amazing birthday welcome for my wife in the room. My wife was very very surprised and excited happy to see the birthday welcome..it made her birthday more special. The best birthday she had.

Jason Didžioji Britanija

Breakfast - the variety of food at the Anigre restaurant was excellent! The service staff were all so friendly & courteous, especially the manager Pak Indra, and one of the hostesses Sarah, who went out of their way to ask for feedback and listened attentively. Chef Syarhul Ramadhan appreciated my feedback so much that he even prepared a special breakfast for me on my last morning at the hotel. Room service was also excellent and my request for really hot soup was certainly catered to. Daily cleaning service was also very good.

Helena Singapūras

Extremely friendly staff, very supportive and service oriented Front Desk and Lobby Lounge teams. Guest room like all areas of the hotel are very clean. Very well equipped gym and a pool big enough to really swim. Excellent breakfast buffet offering a wide variety of dishes from different Asian to European/ Continental styles. Very good coffee!! The public areas of the hotel and of the Gandaria Mall which is directly next to the hotel are both packed with beautiful and impressive pieces of contemporary art.

Franco Vokietija