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  • Guest reviews (360)

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Resort The Kayon Resort by Pramana

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step. Airport shuttle
The Kayon Resort by Pramana

Banjar Kepitu, Desa Kendran, 80571 Ubud, Indonesia – Excellent location – show map

Excellent location – rated 9.5/10! (score from 360 reviews)

Real guests • Real stays • Real opinions

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The Kayon Resort by Pramana

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Banquet facilities at the resort
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A balcony or terrace at The Kayon Resort by Pramana
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A bathroom at The Kayon Resort by Pramana
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The swimming pool at or near The Kayon Resort by Pramana
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Guests staying at The Kayon Resort by Pramana
Guests staying at The Kayon Resort by Pramana
Guests staying at The Kayon Resort by Pramana
Guests staying at The Kayon Resort by Pramana
Guests staying at The Kayon Resort by Pramana
Guests staying at The Kayon Resort by Pramana
Guests staying at The Kayon Resort by Pramana
Guests staying at The Kayon Resort by Pramana
Guests staying at The Kayon Resort by Pramana
Guests staying at The Kayon Resort by Pramana
Guests staying at The Kayon Resort by Pramana
Guests staying at The Kayon Resort by Pramana
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Guests staying at The Kayon Resort by Pramana
Guests staying at The Kayon Resort by Pramana
Guests staying at The Kayon Resort by Pramana
Guests staying at The Kayon Resort by Pramana
Guests staying at The Kayon Resort by Pramana
Guests staying at The Kayon Resort by Pramana
Guests staying at The Kayon Resort by Pramana
A bird's-eye view of The Kayon Resort by Pramana
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Guests staying at The Kayon Resort by Pramana
Guests staying at The Kayon Resort by Pramana
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Guests staying at The Kayon Resort by Pramana
Guests staying at The Kayon Resort by Pramana
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A balcony or terrace at The Kayon Resort by Pramana

Lock in a great price for The Kayon Resort by Pramana – rated 9.7 by recent guests!

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9.7
Exceptional
360 reviews
  • Facilities

    9.7

  • Cleanliness

    9.8

  • Comfort

    9.8

  • Value for money

    9.2

  • Location

    9.5

  • Total

    9.7

  • Free WiFi

    9.7

Amazing design ,great facilities, nice buffet ,amazing view around the hotel ,friendly staff.The price is little high but worth it for anyone who want special hotel and different experience :)

Momen Qatar

The attention and the room is spectacular!.Putri and Webi where the best hosts really great service!

Cris Colombia

Amazing hotel and an even better staff. A truly remarkable experience from start to finish.

Jordan United States of America

Absolutely everything from the welcome attentions at the reception, in the room, very friendly, smiling and attentive staff with so many attentions! The villa was just perfect, really functional, so beautiful and comfortable. The tea time is great and the spa treatments are so good and relaxing! You fill like in heaven in that lace!

Patrick Singapore

It is amazing place built in a canyon, the staff their are very helpful, the place is a peace of heaven.

Ahmed United Arab Emirates

Good view. Very friendly staff. Super nice birthday cake

Zheng China

Everything was amazing; the service, the staff, the food, it’s proximity from downtown Ubud! Management great, friendly, cannot wait to go back for longer stay.

Dalal United States of America

This was an amazing property. The staff could not have been more helpful and accommodating. The only problem about staying at the Kayon, was that it was hard to leave the property each day to wander out. We had massages at the spa and they were exquisite. I am gluten free and not only did the kitchen provide gluten free bread every day but they also found different varieties for me. We at at the property each night and the food was terrific. Breakfast, which was included, was a real treat! The property is strikingly beautiful and very well maintained. Make sure you explore the grounds!

Barbara United States of America

Gorgeous and wonderful, but most of all, the staff is just incredible!!!!!

Jackie United States of America

It was the perfect place to retreat, relax and recuperate. The environment was so lush with greenery that just sitting in the open and having a coffee itself was therapeutic.

Eswaran United States of America

Staff

9.9
Highly rated for:
Great neighborhood
Highly rated for:
Very clean bathrooms
Highly rated for:
Very clean bathrooms
Highly rated for:
Room sizes
Highly rated for:
Great neighborhood
Highly rated for:
On-site swimming pool
Highly rated for:
On-site swimming pool
Highly rated for:
On-site swimming pool
Highly rated for:
On-site swimming pool
Previous image of the property Next image of the property
Image of the property Banquet facilities at the resort Image of the property Banquet facilities at the resort Image of the property A balcony or terrace at The Kayon Resort by Pramana Image of the property A balcony or terrace at The Kayon Resort by Pramana Image of the property A bathroom at The Kayon Resort by Pramana Image of the property A bathroom at The Kayon Resort by Pramana Image of the property Image of the property A television and/or entertainment center at The Kayon Resort by Pramana Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Guests staying at The Kayon Resort by Pramana Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property  

The Kayon Resort by Pramana This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

9.7
Exceptional
360 reviews
  • 9.9

    Staff

  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    On-site swimming pool
  • Highly rated for:
    On-site swimming pool
  • Highly rated for:
    On-site swimming pool
  • Highly rated for:
    On-site swimming pool
  • What guests loved the most:
  • “Amazing design ,great facilities, nice buffet ,amazing view around the hotel ,friendly staff.The price is little high but worth it for anyone who want special hotel and different experience :)”
    Momen Momen Qatar Qatar
  • “The attention and the room is spectacular!.Putri and Webi where the best hosts really great service!”
    Cris Cris Colombia Colombia
  • “Amazing hotel and an even better staff. A truly remarkable experience from start to finish.”
    Jordan Jordan United States of America United States of America
  • “Absolutely everything from the welcome attentions at the reception, in the room, very friendly, smiling and attentive staff with so many attentions!”
    Patrick Patrick Singapore Singapore
  • “It is amazing place built in a canyon, the staff their are very helpful, the place is a peace of heaven.”
    Ahmed Ahmed United Arab Emirates United Arab Emirates
  • “Good view. Very friendly staff. Super nice birthday cake”
    Zheng Zheng China China
  • “Everything was amazing; the service, the staff, the food, it’s proximity from downtown Ubud! Management great, friendly, cannot wait to go back for longer stay.”
    Dalal Dalal United States of America United States of America
  • “This was an amazing property. The staff could not have been more helpful and accommodating.”
    Barbara Barbara United States of America United States of America
  • “Gorgeous and wonderful, but most of all, the staff is just incredible!!!!!”
    Jackie Jackie United States of America United States of America
  • “It was the perfect place to retreat, relax and recuperate. The environment was so lush with greenery that just sitting in the open and having a coffee itself was therapeutic.”
    Eswaran Eswaran United States of America United States of America

Set amid a garden featuring a chapel and pool, The Kayon Resort features rooms and villas with views over historical Petanu River and jungle. The resort offers complimentary hourly shuttle to and from central Ubud.

Air-conditioned rooms boast a scenic terrace, private entrance and a seating area. Fitted with flat-screen satellite TV, CD/DVD player and a laptop safe. It also includes a mosquito net, wardrobe and sofa. The room is fitted with a mini-bar and electric kettle. The spacious marble bathroom comes with a shower, bathtub and hairdryer. Free WiFi access is available throughout the property.

Guests can enjoy dining on fusion dishes at KE-PI-TU Restaurant which features Balinese royal setting. Alcoholic beverages can be enjoyed at on-site bar. The resort also offers room service from 07:00 to 22:00.

Spa treatments and relaxing massage are available at Serayu Spa. There is also an on-site beauty salon. Operating a 24-hour front desk, the staff at The Kayon Resort can assist guests with laundry, dry cleaning and ironing services at additional charges. Airport shuttle, car hire and bicycle rental are available at an extra charge. The hotel’s tour desk and ticket service helps guests with trip planning. Other facilities offered on-site include concierge service. Guests can relax in the garden or read a book in the library. Business center is also available.

The Kayon Resort is a 10-minute drive to Ubud Palace, a 15-minute drive to Ubud Monkey Forest and a 90-minute drive to Ngurah Rai International Airport.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

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The Kayon Resort by Pramana has been welcoming Booking.com guests since Jul 17, 2014

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Brilliant!

Most popular facilities

Swimming pool
Free WiFi
Outdoor pool
Airport shuttle
Spa
Restaurant
Bar

Good for couples – they rated the facilities 9.7 for two-person stays.

Bookers love...

녡 “friendly staff”
33 related reviews

녡 “infinity pool”
20 related reviews

녡 “amazing place”
15 related reviews

녡 “boutique style”

낍 Top Location: Highly rated by recent guests (9.5)

냨 Great Food: Meals here are highly recommended!

끉 Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Halal, Gluten-free, Asian, American

Fantastic Coffee!

뀄 Free WiFi
Guests consistently rate the WiFi as excellent

끸 Free Private Parking Available On Site

Activities:

Fitness center

Spa

Bicycle rental (additional charge)

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Max adults: 2
Valley Deluxe Room with Free Benefit
  • 2 twin beds
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  • 1 king bed
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Max adults: 2
Suite River View with Free Benefit
  • 2 twin beds and 1 full bed
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Max adults: 2
River Edge One-Bedroom Pool Villa with Free Benefit
  • 1 king bed
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18 properties in Ubud like The Kayon Resort by Pramana were booked in the last 12 hours
An Inside Look at The Kayon Resort by Pramana

The Kayon resort is perched on Ubud hills side, surrounded with holy Petanu River and lush tropical rainforest gives a relaxing vibe. Kayon means tree of life creations and secret that grows from earth towards heaven. Decorated with Ramayana story.

Area Info

– Excellent location – show map Guests loved walking around the neighborhood!

Closest Landmarks *

  • Petulu White Herons
    0.3 miles
  • Sari Organic Restaurant
    2.1 miles
  • Neka Art Museum
    2.2 miles
  • Naughty Nuri's Ubud
    2.2 miles
  • Mozaic Restaurant
    2.3 miles
  • Ibu Oka Restaurant
    2.3 miles
  • Ubud Palace
    2.4 miles
  • Museum Puri Lukisan
    2.4 miles
  • Saraswati Temple
    2.5 miles
  • Lotus Cafe
    2.5 miles

Restaurants & Markets *

  • Pepito Supermarket Supermarket
    0.6 miles
  • Ubud market Market
    1.6 miles
  • Jazz Cafe Cafe/Bar
    2.2 miles

Natural Beauty *

  • Ayung River River
    5 miles
  • Batur Volcano Mountain
    9.3 miles
  • Batur Lake Lake
    9.3 miles
  • Sanur Ocean/Sea
    12.4 miles

Closest Airports *

  • Ngurah Rai International Airport
    20.1 miles

Most Popular Landmarks *

  • Ubud Market
    2.5 miles
  • Blanco Museum
    2.7 miles
  • Tegallalang Rice Terrace
    3 miles
  • Ubud Monkey Forest
    3.2 miles
  • Goa Gajah
    3.3 miles
  • Tegenungan Waterfall
    6.9 miles
  • Ubung Bus Station
    12.1 miles
  • Bali Museum
    13.3 miles
  • Udayana University
    14.2 miles
  • Sangla Public Hospital
    14.6 miles
*
All distances are measured in straight lines. Actual travel distances may vary.

What Travelers Love About This Location

“Everything is perfect in Kayon Resort! I would like to say thank you to all kindly staff in Kayon Resort for everything! We had a fantastic honeymoon! It is too...”

Rui Australia
10

“We stay in around 5-10 top 5 star hotels all around the world a year and this one by far is the best! The staff were exceptional - every single one went above...”

Lydia United Kingdom
10

“We loved the location. Is really amazing And the hotel is a combination for luxury and traditional. Real Bali experience”

Razvan Romania
10

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Brilliant!
2 Restaurants On Site
  • Kepitu Restaurant

    Food: American, Chinese, Indonesian, Asian, International, Grill/BBQ

  • Kanyon Jety Restaurant

    Food: Indonesian, Asian

4 reasons to choose The Kayon Resort by Pramana

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

Resort Facilities at The Kayon Resort by Pramana Great facilities! Review score, 9.7

Most popular facilities

Swimming pool
Free WiFi
Outdoor pool
Airport shuttle
Spa
Restaurant
Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • BBQ facilities Additional charge
  • Terrace
  • Garden
Pets
  • Pets are not allowed.

Activities
  • Bike tours Additional charge
  • Walking tours
  • Evening entertainment Additional charge
  • Bikes available (free)
  • Cycling Off-site
  • Hiking Additional charge
  • Library
  • Bicycle rental (additional charge)
Food & Drink
  • Fruit
  • Wine/Champagne Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Fantastic Coffee!
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking
  • Free! Free private parking is available on site (reservation is not needed).

  • Accessible parking
  • Secure parking
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Pool and Spa
  • Swimming pool
  • Yoga classes
  • Fitness
  • Full-body massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa facilities
  • Pool/Beach towels
  • Pool with view
  • Infinity pool
  • Outdoor pool (year-round)
  • Outdoor pool
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Ticket service
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Shoeshine Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
General
  • Shuttle service
  • Adults only
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Shuttle service (free)
  • Air conditioning
  • Car rental
  • Chapel/Shrine
  • Gift shop
  • Safe
  • Honeymoon suite
  • Hair/Beauty salon
  • Non-smoking rooms
  • Newspapers
  • Room service
Languages Spoken
  • English
  • Indonesian

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House rules The Kayon Resort by Pramana takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children over 15 are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

15+ years
Can use an extra bed when requested
Rp 600,000 per person, per night

There's no capacity for cribs at this property.

The maximum number of extra beds allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

Pets

Pets are not allowed.

Cards accepted at this property

American Express Visa Mastercard JCB The Kayon Resort by Pramana accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Kayon Resort by Pramana accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that credit card used for booking must be presented upon check-in, otherwise the property may request that full payment is settled immediately with an alternative method. Any deposit paid will be refunded to the original card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Verified guest reviews from real Bookers · Real Bookers. Real stays. Real opinions.

9.7 Exceptional 360 reviews
  • Awesome: 9+

    323

  • Good: 7 – 9

    34

  • Okay: 5 – 7

    3

  • Poor: 3 – 5

    0

  • Very Poor: 1 – 3

    0

  • Staff 9.9
  • Facilities 9.7
  • Cleanliness 9.8
  • Comfort 9.8
  • Value for money9.2
  • Location 9.5
  • Free WiFi 9.7
High score for Ubud

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    How to get to The Kayon Resort by Pramana from Ngurah Rai International Airport
    • Private shuttle
      90 minutes
    • Free parking is available.
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    Questions you may have

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    • Dry cleaning included ?

      Dry cleaning is not included. Additional cost will be applied for this service.

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    9.7
    Exceptional
    360 reviews

    What guests loved the most:

    “Amazing design ,great facilities, nice buffet ,amazing view around the hotel ,friendly staff.The price is little high but worth it for anyone who want special hotel and different experience :) ”

    Momen Qatar

    “The attention and the room is spectacular!.Putri and Webi where the best hosts really great service! ”

    Cris Colombia

    “Amazing hotel and an even better staff. A truly remarkable experience from start to finish.”

    Jordan United States of America

    “Absolutely everything from the welcome attentions at the reception, in the room, very friendly, smiling and attentive staff with so many attentions! The villa was just perfect, really functional, so beautiful and comfortable. The tea time is great and the spa treatments are so good and relaxing! You fill like in heaven in that lace!”

    Patrick Singapore

    “It is amazing place built in a canyon, the staff their are very helpful, the place is a peace of heaven.”

    Ahmed United Arab Emirates

    “Good view. Very friendly staff. Super nice birthday cake”

    Zheng China

    “Everything was amazing; the service, the staff, the food, it’s proximity from downtown Ubud! Management great, friendly, cannot wait to go back for longer stay.”

    Dalal United States of America

    “This was an amazing property. The staff could not have been more helpful and accommodating. The only problem about staying at the Kayon, was that it was hard to leave the property each day to wander out. We had massages at the spa and they were exquisite. I am gluten free and not only did the kitchen provide gluten free bread every day but they also found different varieties for me. We at at the property each night and the food was terrific. Breakfast, which was included, was a real treat! The property is strikingly beautiful and very well maintained. Make sure you explore the grounds!”

    Barbara United States of America

    “Gorgeous and wonderful, but most of all, the staff is just incredible!!!!!”

    Jackie United States of America

    “It was the perfect place to retreat, relax and recuperate. The environment was so lush with greenery that just sitting in the open and having a coffee itself was therapeutic.”

    Eswaran United States of America
    1 2

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    See all guest reviews for The Kayon Resort by Pramana

    Newest Reviews for The Kayon Resort by Pramana

    • Reviewed: December 4, 2019

      Guo-hao

      Taiwan
      1 helpful vote
      10
      Exceptional
      • • Leisure trip
      • • Couple
      • • Stayed 2 nights

      Nothing

      A truly gem hidden in Ubud. The surroundings are really amazing. Away from the hustle and bustle of Ubud. We stayed at the River Suite. The room is very comfortable and cozy. Highly recommend it! Thank you, Kayon! We will be back!

      Stayed in November 2019

    • Reviewed: November 27, 2019

      Johanna

      Germany
      11 helpful votes
      9.2
      “Real jungle hotel, clean, nice location”
      • • Leisure trip
      • • Couple
      • • Stayed 3 nights
      • • Submitted from a mobile device

      We didn't like the continuous music playing at the pool, sometimes stereo with the music from the yoga pavilion.

      A real jungle hotel - beautifully designed and nestled into the river valley. Our room was spacious, everything was very clean. Staff was friendly and attentive.

      Stayed in November 2019

    • Reviewed: November 21, 2019

      Sri

      Singapore
      8.0
      “Beautiful hotel , great place for couple retreat and Top notch service”
      • • Leisure trip
      • • Couple
      • • Stayed 1 night
      • • Submitted from a mobile device

      Our flight back to Singapore was quite late and we had to check out by noon time .There was no proper place where we can change and shower after using the facility. We were allowed to use one of the vacant room to shower . However it was not an ideal arrangement . There should a proper common shower area for guests after using gym / pool facility

      Beautiful hotel , great staff

      Stayed in November 2019

    • Reviewed: November 16, 2019

      Lucy

      United Kingdom
      10
      Exceptional
      • • Leisure trip
      • • Travelers with friends
      • • Stayed 3 nights
      • • Submitted from a mobile device

      Nothing, everything was wonderful

      The location was amazing and so peaceful and beautiful. The staff were so lovely as well. Just a wonderful place perfect to escape the business of everyday life

      Stayed in November 2019

    • Reviewed: November 13, 2019

      Rui

      Australia
      5 helpful votes
      10
      “A perfect place for living in Ubud ”
      • • Leisure trip
      • • Couple
      • • Stayed 2 nights
      • • Submitted from a mobile device

      Nothing!

      Everything is perfect in Kayon Resort! I would like to say thank you to all kindly staff in Kayon Resort for everything! We had a fantastic honeymoon! It is too short, we would like to be back next time. The hotel is not big, but very special! It has beautiful view with river n waterfall! The food is super yummy! The best food in Bali! The hotel is facing to jungles, but it is very clean! No any pest n insects! The room service is brilliant! You can see monkeys from the balcony! The staff there are all kind n helpful. U also can enjoy the big pools in Kayon Jungle Hotel which is 15 minutes away. Hotel has transport free to Kayon Jungle. Also has the bus to Ubud market. It is not far from Centre Ubud n the transport is convenient. So many to enjoy in this Resort! U must try.

      Stayed in November 2019

    • Reviewed: November 12, 2019

      German

      Germany
      10
      “If in Ubud - stay here!”
      • • Leisure trip
      • • Couple
      • • Stayed 2 nights
      • • Submitted from a mobile device

      Our Stay at the Kayon in Ubud was one of the best hotel experiences I ever had. The style of the hotel is beautiful with all the little details and the nice things like the pool area or the cafe at the waterfall. Also the extras like the shuttle service, yoga or the special dinner nights are extraordinary and well executed. But most of all was the kindness and support of the staff which went out of their way to help us with arrangements. I cannot recommend this place highly enough.l

      Stayed in November 2019

    • Reviewed: November 12, 2019

      Momen

      Qatar
      9.6
      Exceptional
      • • Leisure trip
      • • Family with young children
      • • Stayed 2 nights
      • • Submitted from a mobile device

      Nothing

      Amazing design ,great facilities, nice buffet ,amazing view around the hotel ,friendly staff.The price is little high but worth it for anyone who want special hotel and different experience :)

      Stayed in November 2019

    • Reviewed: November 10, 2019

      Lisa

      Germany
      9.0
      Awesome
      • • Leisure trip
      • • Couple
      • • Stayed 1 night
      • • Submitted from a mobile device

      A beautiful place! The Service was excellent, the breakfast and Dinner was very good...one of the best Hotels in Bali! We felt like home.

      Stayed in November 2019

    • Reviewed: November 4, 2019

      Anonymous

      Singapore
      10
      Exceptional
      • • Leisure trip
      • • Family with young children
      • • Stayed 2 nights
      • • Submitted from a mobile device

      Many stairs to climb even though they were not steep. Property is showing some signs of wear and tear but nothing too major. The TV reception wasn’t clear for some channels, but their wifi was strong and I could watch Netflix on my device.

      The service provided by the staff were excellent. They were attentive and always checking if you need anything. Kayon resort Ubud is relatively small so it’s never crowded. Most of the time, we only saw a few couples at the hotel lobby or during meal times. It is very relaxing to hear the sound of the waterfall whenever we slide open the doors of our suite.

      Stayed in October 2019

    • Reviewed: October 21, 2019

      George

      United Kingdom
      1 helpful vote
      10
      Exceptional
      • • Leisure trip
      • • Couple
      • • Stayed 4 nights
      • • Submitted from a mobile device

      Could have better gym facilities. Small and outdated.

      Amazing place. Staff were great couldn’t ask for more. Breakfast was also amazing. Free access to sister hotel Kayon Jungle which is a bonus.

      Stayed in October 2019

    • Reviewed: October 21, 2019

      Lezahn

      Australia
      10
      Exceptional
      • • Leisure trip
      • • Couple
      • • Stayed 3 nights
      • • Submitted from a mobile device

      Nothing it was perfect

      This place was absolutely amazing!! The location, food and facilities. We’ve stayed in many nice hotels but this one is right up there. Special mentions to the driver and waiter when we had our waterfall dinner.

      Stayed in September 2019

    • Reviewed: October 9, 2019

      Lydia

      United Kingdom
      2 helpful votes
      10
      “Absolutely Excellent Exclusive Luxury”
      • • Leisure trip
      • • Couple
      • • Stayed 2 nights
      • • Submitted from a mobile device

      Nothing!

      We stay in around 5-10 top 5 star hotels all around the world a year and this one by far is the best! The staff were exceptional - every single one went above and beyond their role. The entire hotel Is the most beautiful place you will ever see. The food was absolutely exquisite! I highly recommend the spa treatments - I’m a spa manager in London, UK and these treatments were completely faultless. The romantic dinner plan is a must! The food and local sparkling wine are amazing! Definitely get a villa as they are so worth it. I think it’s very good that they include free afternoon tea, morning yoga, morning walks and free shuttles every hour. This place feels so exclusive and luxurious. We will be recommending to all our friends and family!

      Stayed in October 2019

    • Reviewed: October 7, 2019

      Sullivan

      France
      1 helpful vote
      9.6
      Exceptional
      • • Leisure trip
      • • Couple
      • • Stayed 4 nights
      • • Submitted from a mobile device

      More shuttles to the city center would have been appreciated.

      Truly 5*. Everybody was very kind and professional. They make you feel very special and the place is amazing. We stayed 4 nights in the pool villa number one.

      Stayed in October 2019

    • Reviewed: October 2, 2019

      Scott

      United Kingdom
      3 helpful votes
      10
      “Wonderful hotel and even better staff”
      • • Leisure trip
      • • Couple
      • • Stayed 5 nights

      Nothing really. I would have liked if they had some form of "games room" but there is so much to do nearby that not really necessary.

      The best place we have ever stayed. Location and setting is magic. The staff were incredibly friendly and helpful. Could not have wished for a better place. Room was amazing and the pools were great.

      Stayed in September 2019

    • Reviewed: October 1, 2019

      Peter

      United Kingdom
      2 helpful votes
      10
      Exceptional
      • • Leisure trip
      • • Couple
      • • Stayed 4 nights
      • • Submitted from a mobile device

      Part of the hotel’s USP is its location on the side of a steep, jungle-filled valley. There is no mechanical means of going from reception / dining area at the top to the rooms / spa below other than by a series of steps. It’s charming and quite authentic - but I’d suggest not for those who dislike stairs.

      Outside the bustle of Ubud, away from the main roads. Clean, well appointed, spacious rooms. Consistently attentive and caring staff in all areas of the hotel. Overall, the ambience is calm, soothing and unhurried underlaid by the sound of a waterfall opposite and the river below.

      Stayed in September 2019

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