About this property

Elegant Accommodations: The Westin Surabaya in Surabaya offers a 5-star experience with spa facilities, a fitness center, sun terrace, restaurant, bar, and a year-round outdoor swimming pool. Guests enjoy free WiFi, private check-in and check-out, and a 24-hour front desk. Comfortable Amenities: Rooms feature air-conditioning, private bathrooms, bathrobes, and modern amenities such as flat-screen TVs and mini-bars. Additional facilities include a fitness room, yoga classes, and a kids' pool. Dining Options: The modern and romantic restaurant serves Chinese, American, Japanese, Thai, Vietnamese, local, Asian, and international cuisines. Breakfast includes local specialties, fresh pastries, and a variety of dietary options. Prime Location: Located 13 mi from Juanda International Airport, the hotel is near Pasar Turi Train Station (6.8 mi) and Sharp Bamboo Monument (6.8 mi). Guests appreciate the nearby shops, attentive staff, and comfortable rooms.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Westin
Hotel chain/brand
Westin

Property highlights

    • Top Location: Highly rated by recent guests (9.3)

    • Breakfast Info

    • Full English/Irish, Vegetarian, Halal, Asian, American, Buffet

    • Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 queen beds
2 twin beds
Bedroom
1 king bed
Living room
1 sofa bed
1 king bed
Bedroom
1 king bed
Living room
1 sofa bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Achmad
    Indonesia Indonesia
    Amazing hotel that connecting to the superb mall, super friendly and helpfull staff
  • Merly
    Indonesia Indonesia
    The next leader is Hamim cleaning exce club room also by Nina Patrick James and Evan! Lovely service for us I always want to come back
  • Merly
    Indonesia Indonesia
    The staff for cleaning room nine is hanim his very helpfull also lovely his know I need more of water and his prepare for me, the next level for being a leader it is him!! Also bu Nina Patrick James and Evan the 3 musketeers 🫡🫶🏻
  • Stefanus
    Indonesia Indonesia
    Perfect location, connected to shopping mall. Room was spacious and nice. Perfect staycation with family.
  • Magdalena
    Indonesia Indonesia
    The room is very comfortable, direct access to the mall
  • Maria
    Indonesia Indonesia
    Welcoming service is excellent Breakfast choices is a lot n the taste is good The hotel location is connecting to Pakuwon Mall that’s very ideal when we stay here during Eid Mubarak holiday .
  • Renaud
    Indonesia Indonesia
    A great room with the best service. Best location, just above the biggest mall.
  • Rubywijaya
    Indonesia Indonesia
    Staff member really nice and all service are satisfying. The room giving out the clean and relaxing vibe. Food in club longue was exceptional!
  • Norhayati
    Singapore Singapore
    Loved many aspects of my stay - beautiful interior decor, clean & spacious rooms, proximity to the shops & the fabulous staff! 😊 The hotel staff are attentive to detail & will go the extra mile, which is especially important since I had an elderly...
  • Mohammad
    Malaysia Malaysia
    Very comfortable bed. View of the city. Attached to shopping mall.

Hotel area info

Restaurants

2 Restaurants On Site
  • Magnolia Restaurant
    • Cuisine
      American • Cantonese • Chinese • Japanese • Thai • Vietnamese • Local • Asian • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
  • Sky Lounge
    • Cuisine
      American • Cantonese • Chinese • Japanese • Thai • Vietnamese • Asian • International • European
    • Open for
      Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Modern • Romantic
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free

House rules

The Westin Surabaya takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Rp 847,000 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
Rp 847,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 2 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardJCBDiscoverCash