Dear Guest, Thank you for your inquiry. For the helicopter transfer, we always assist our guest to arrange it with us. However, should the guest owns a helicopter, we are happy to extent our flexibility to arrange the landing setting on our helipad.

Dear Valued Guest, Thank you for reaching us. Referring to our lunch or dinner option, it costs £61 for 3 course set menu at Cascades restaurant. However, we do have ala carte menu option as well with variety of foods and rates.

Dear Valued Guest, Thank you for your question and pleased to let you know our pool depth is 1.5 M for the main pool and 1.45 M for the private pool in villa. Best regards, Viceroy Bali

Dear Guest, We do have several options for lunch and dinner in our restaurants (all day dining and fine day dining). The options are available in a lacarte,3 course, 6 course, 8 course set menu. Best regards, Viceroy Bali

Dear Guest, Thank you for your interest to stay at our resort. You can smoke during your stay in our open areas such as restaurant or garden. Let me know if we could be of any further assistance. Best regards, Viceroy Bali

Dear Valued Guest, Thank you for your inquiry, in normal situation, the Viceroy Villa rate is at $ 1743/night, but it can changes based on seasons&etc

Dear Sir/Madam, Kindly be informed, that our rates are dynamic. Pertaining currencies, there are many options for currencies exchange available on the top of the booking page. Thank you, Best regards, Reservation

Dear Sir, We have some villas located on the upper level of the property so there will be less stairs for your wife to walk though and we also have buggy service so you do not need to walk for long if you would like to go to restaurant or lobby

Hi, the journey from the airport to our hotel depends on the traffic. Normally it takes around 1.5 hour to 2 hours. However during busy hour when the traffic is so crowded then it could take 2.5 hours from airport to our hotel

Dear Sir/Madam, Certainly. Since spa menu is subject to change without prior notice, thus we prefer to send this to your email. Therefore, kindly advise on your email address please.. Thank you, Best regards, Jenny Lu Reservation

Hi, A warmest greeting from Viceroy Bali. Pertaining your inquiry above, we could arrange a car to pick you up from Denpasar Airport to Viceroy Bali which us takes more less 2.5 hours trip. Please let me now should you have any other questions, would be more than happy to assist. Have a pleasant day ahead. Regards, Endang Utami E-Commerce

Each villa type has different size of pool and each villa has it own private pool. Please kindly note that all of our villas offer the ultimate privacy for our guests. Thank you,Krisna (ms)

For the Helicopter transfer, we are pleased to inform you that we work with our third party which really recommended and especially for the helicopter transfer from the airport, which only available from 09.00 AM - 04.00 PM for the last flight, the helicopter does not take off straight away from the airport due to landing permit so the passenger will be dropped to the helicopter adventure house by car which is located 15 minutes from the airport then take off from helicopter adventure house to the hotel. The cost would be at IDR 19,000,000 + 21 % tax and service charge per way ( max payload 500 kg ). This rate is valid till March 31st, 2020. Advance booking is required due to limited availability.

Dear Valued Guest, At the moment, our kids club is not ready yet. hopefully it will be ready as soon as the situation get better from this global pandemic. Feel free to reach us if you still have more questions. Best regards, Viceroy Bali