Some of the staff was rude. Mary at the front desk was the rudest of all. Paddy was super nice.

Jo, United States of America

The location and the feel of the hotel -it's old school. Don't come here if you want modern. We loved the change. We didn't have the kids this time so the fact that there are lots of steps/stairs didn't bother us at all. Comfortable beds with goose down duvets and pillows (FYI for asthmatics). Small but adequate bathroom.

Gillian, Ireland

The whole experience was great. The staff was helpful to the point of drawing us maps to show us how to get around the city. The room was comfy and a good size. We also enjoyed the restaurant/bar/lounge area. It was so relaxing to just sit in a comfortable chair and have someone ask us what you wanted as we read the newspaper or our book. The gentleman in charge of breakfast seemed to love his job and it showed as he talked to people dining each morning. That's what I call service. :) I would totally recommend this hotel for it's location, facility and staff.

Ellen, United States of America

Dublin is pricey but this place was just brilliant for what we paid. Location is perfect, so close to Grafton st, stephen's green, trinity. Quite too, such a beautiful little street. I lived in Dublin for 5 years, this is the best location for a central hotel.

Rachel, Ireland

Great location, between Trinity College and St Stephen's Green, making it central to everything, with some lovely restaurants and coffee shops nearby. The hotel is a beautiful old building, which has retained some of its period charms. It is not a luxurious, but it was very clean and was more than adequate for what we wanted - somewhere decent and central to stay whilst on a city break. Certainly a step up from your average budget chain hotel, but for a similar price. The staff were extremely pleasant and helpful, and the room was a good size.

Steve, United Kingdom

Staff very friendly and welcoming - will go out of their way to help you. Good food in bar restaurant. Location couldn't have been better. We would definitely recommend Buswells for your stay in Dublin.

Gillian, United Kingdom

The excellent service from the very attentive staff at breakfast.

Lancashire, United Kingdom

Staff very friendly & helpful. Would recommend them.

Anne, Ireland

The bed was very comfortable and the shower was incredible. Also, Paddy helping us out the way he did was above and beyond our expectations! What an amazing experience!

Ginger, United States of America

We arrived so early in the morning and went to drop off our bags, and instead of saying, 'Ok, see you at 2' (it was still so dark and pretty cold), we were invited to/it was suggested that we sit by a fire in the lobby and help ourselves to coffee, read the paper and relax. It was such a welcoming way to start our trip to Ireland and Dublin. I will eternally be grateful to the concierge who was so generous and kind to us. Also, the fires and sitting areas in the lobby are gorgeous. That early morning is one of my favorite memories of Ireland, the welcoming spirit, the coffee and the setting, and beginning my week of Irish newspaper reading.

Maria, United States of America