“Kitchen staff were great accommodated my picky eater toddler”

“They moved us to a lower floor for Shabbat One meal my daughter wanted chocolate so they brought her a plate of all things chocolate: wafer cookie, chocolate chips, fudge brownies, chocolate cups. Another meal she wanted pasta that had been served at a previous meal. They had none left so they made her new twirly pasta. We left our luggage went and toured. On the day we arrived they sent fruits and chocolate and wine to our room I think maybe because our room wasn’t “pre cooled” since they changed it last minute. At the pool my daughter went through 5 towels they didn’t say anything to us.”

“Excellent location close to everything in Jerusalem walking distance Breakfast was superb - beyond our expectation Customer service, room, pool, spa were Awesome! Parking spot was an issue but overall I will come back again:))”

“Excellent location in walking distance to museums, excellent restaurants and the old city. ”

“Manager Hanok and Vic (SPA manager) very good service - others much less nice”

“Helpful and efficient staff. Greater recommendations. Lovely pool and service.”

“The location is excellent, the breakfast is sumptuous, and the greeting staff especially Ronit, very warm and friendly.”

“Classy clean and great location Ronit was dependably charming as usual!”

“The service is unbelievable they are always there to help you what ever you need 24hours a day the staff is great and a special thanks to Ronit she is on top of everything if you have a problem she is always there to help you she is the best np one beats her thank you for everything I hope to visit them soon again Ari Frankl ”

“The hotel was immaculate. The staff was very friendly and accomodating. Very convenient location. I liked the treats and water bottles provided in the room. The complimentary donuts and hot apple cider for chanukah was a pleasant surprise. Great Israeli breakfast buffet!”