Hotel
 Sergei Palace Hotel

Airport shuttle. Airport shuttle available for an additional charge. You can request this in the next step.

13 Heleni ha-Malka Street, Jerusalem, 9510112 – Excellent location - show map

Excellent location — rated 9.7/10! (score from 460 reviews)

Real guests • Real stays • Real opinions

8.6
Fabulous
459 reviews

Beautiful courtyard garden and old stone building made for a lovely setting

Gary United States

Amazing location, interesting architecture, friendly staff

Otilia Romania

Location is excellent. Easy access to the main bus lines (2-3 mins walk to the bus station) and the light rail (2-3 mins walk). Old city is also within walking distance. And so is downtown Jerusalem. Jaffa Street, which is the main shopping district, is a two minutes walk. Usually, when you have hotels are that are so close to the main street, they are also often loud and noisy. But this was NOT the case with Sergei Palace, which is located just 2-3 minutes away from the main street, so it's quiet and peaceful. We had a street-facing room, and didn't hear any noise. The rooms (with high ceilings and thick walls) and bathrooms are of a decent size. We stayed here for 14 days and didn't feel cramped at all. Lovely garden Historic property

Mayuri Israel

The location and the quiet atmosphere. The building is quite special. The room was very clean and shinny, the room felt as if its really new. The guy at the desk was really nice and helpful.

Gi Israel

I really like everything,but especially a wonderful stuff.highly recommended 👌

Nina Israel

Our stay was very pleasant thanks to Nasim that made everything for us to feel at home.

Gabriela Israel

The breakfast was excellent ,the location is perfect. And the most imported was that Nisim (management ) is wary professional and friendly man.

מרק Israel

center place, very quite, nice garden staff helpfully breakfast

Jacob Israel

Great location for visiting Old City, Very nice internal courtyard. The staff is very helpful. The room decoration is authentic and interesting.

Dmitry Israel

Location is superb. Walking distance to the main interesting points and restaurants for us. breakfast was very nice and serving team have been very friendly - great service !

Yehuda Singapore
8.6
Fabulous
459 reviews
  • What guests loved the most:
  • “Beautiful courtyard garden and old stone building made for a lovely setting”
    Gary Gary United States United States
  • “Amazing location, interesting architecture, friendly staff”
    Otilia Otilia Romania Romania
  • “Location is excellent. Easy access to the main bus lines (2-3 mins walk to the bus station) and the light rail (2-3 mins walk). Old city is also within walking distance. And so is downtown Jerusalem.”
    Mayuri Mayuri Israel Israel
  • “The location and the quiet atmosphere. The building is quite special. The room was very clean and shinny, the room felt as if its really new. The guy at the desk was really nice and helpful.”
    Gi Gi Israel Israel
  • “I really like everything,but especially a wonderful stuff.highly recommended 👌”
    Nina Nina Israel Israel
  • “Our stay was very pleasant thanks to Nasim that made everything for us to feel at home.”
    Gabriela Gabriela Israel Israel
  • “The breakfast was excellent ,the location is perfect. And the most imported was that Nisim (management ) is wary professional and friendly man.”
    מרק Israel Israel
  • “center place, very quite, nice garden staff helpfully breakfast”
    Jacob Jacob Israel Israel
  • “Great location for visiting Old City, Very nice internal courtyard. The staff is very helpful. The room decoration is authentic and interesting.”
    Dmitry Dmitry Israel Israel
  • “Location is superb. Walking distance to the main interesting points and restaurants for us. breakfast was very nice and serving team have been very friendly - great service !”
    Yehuda Yehuda Singapore Singapore

Categories:

  • Staff9.0
  • Facilities8.3
  • Cleanliness9.0
  • Comfort8.9
  • Value for money8.4
  • Location9.7
  • Free WiFi7.7

Stay in the heart of Jerusalem – Excellent location - show map

Featuring interior gardens, a restaurant and a bar, Sergei Palace Hotel is located in the heart of Jerusalem, 1.1 miles from the Dome of the Rock. Guests can enjoy free WiFi throughout and air-conditioned rooms.

All of the classic-style rooms have a flat-screen TV with satellite channels, a refrigerator and an electric kettle. Some rooms come with a garden view. The private bathroom is fitted with a bath and/or shower.

Meeting/banquet facilities are also available.

The Garden of Gethsemane is 1.4 miles from Sergei Palace Hotel while the Great Synagogue is just 15 minutes' walk away. Ben Gurion Airport is a 50-minute drive from the property.

This is our guests' favourite part of Jerusalem, according to independent reviews.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Sergei Palace Hotel has been welcoming Booking.com guests since 2 May 2018.

Show me more

Most popular facilities

Free parking
Free WiFi
Airport shuttle
Family rooms
Non-smoking rooms
Restaurant
Bar

Currency exchange: Need local currency? This property offers currency exchange on site.

Property highlights

Situated in the real heart of Jerusalem, this hotel has an excellent location score of 9.7

Breakfast info

Continental, American, Buffet

Free private parking available at the hotel

Saved to 941 lists

Availability

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4 reasons to choose Sergei Palace Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speak English

Guest reviews

8.6
Fabulous · 459 reviews
Read all reviews
Categories:
  • Staff9.0
  • Facilities8.3
  • Cleanliness9.0
  • Comfort8.9
  • Value for money8.4
  • Location9.7
  • Free WiFi7.7

Select topics to read reviews:

See what guests loved the most:

  • Gary
    United StatesUnited States
    “Beautiful courtyard garden and old stone building made for a lovely setting”
  • Otilia
    RomaniaRomania
    “Amazing location, interesting architecture, friendly staff”
  • Mayuri
    IsraelIsrael
    “Location is excellent. Easy access to the main bus lines (2-3 mins walk to the bus station) and the light rail (2-3 mins walk). Old city is also within walking distance. And so is downtown Jerusalem. Jaffa Street, which is the main shopping...”
  • Gi
    IsraelIsrael
    “The location and the quiet atmosphere. The building is quite special. The room was very clean and shinny, the room felt as if its really new. The guy at the desk was really nice and helpful.”
  • Nina
    IsraelIsrael
    “I really like everything,but especially a wonderful stuff.highly recommended 👌”
  • Gabriela
    IsraelIsrael
    “Our stay was very pleasant thanks to Nasim that made everything for us to feel at home.”
  • מ
    מרק
    IsraelIsrael
    “The breakfast was excellent ,the location is perfect. And the most imported was that Nisim (management ) is wary professional and friendly man.”
  • Jacob
    IsraelIsrael
    “center place, very quite, nice garden staff helpfully breakfast”
  • Dmitry
    IsraelIsrael
    “Great location for visiting Old City, Very nice internal courtyard. The staff is very helpful. The room decoration is authentic and interesting.”
  • Yehuda
    SingaporeSingapore
    “Location is superb. Walking distance to the main interesting points and restaurants for us. breakfast was very nice and serving team have been very friendly - great service !”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • The deluxe twin keeps saying twin but does it accommodate 3 people please
    Hello. Yes we add an extra foldable bed for the 3rd pax. Thank you.
    Answered on 16 June 2020
  • What about parking for a small rental car?
    Parking is subject to availability on the day of arrival due to limited space. We do our best to assist all guests. Thank you,
    Answered on 13 March 2021
  • hi for you have carry luggage service? I have disc issues and cannot carry to upstairs. waiting your reply to book.
    Hi. We will do our best to assist you on arrival. Thank you.
    Answered on 7 July 2022
  • Доброе утро, Хочу забронировать номер 24 июля на 1 ночь. 1. Могу ли я заказать ТИХУЮ комнату - с окнами НЕ на улицу с баром? 2. В какое время заселение в субботу вечером? 3. Могу ли я попросить поздний выезд в воскресенье? Спасибо, с уважением, Юрий Кринский
    Hello, We have different room types available. All requests will be handled after booking. Check in is at 4pm. Early check in is subject to availability. Checkout is 10am. Late checkout is subject to availability. Thank you.
    Answered on 17 July 2021
  • Good morning, I would like to book a room on July 24 for 1 night. 1. Can I order a QUIET room - with windows overlooking the street with a bar? 2. What time is the check-in on Saturday night? 3. Can I ask for a late check out on Sunday? Thanks, Yuri Krinsky
    Hello, We have different room types available. All requests will be handled after booking. Check in is at 4pm. Early check in is subject to availability. Checkout is 10am. Late checkout is subject to availability. Thank you.
    Answered on 17 July 2021

  • Still looking?

    Thanks! You will receive an email as soon as the property has answered your question.

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Hotel surroundings *
Guests loved walking around the neighbourhood!
Excellent location - show map
What's nearby
  • Zion Square
    0.1 miles
  • Mamilla Mall
    0.3 miles
  • Damascus Gate
    0.3 miles
  • Time Elevator Jerusalem
    0.4 miles
  • Church of the Holy Sepulchre
    0.5 miles
  • Jaffa Gate
    0.5 miles
  • The Great Synagogue
    0.5 miles
  • Tower of David Museum
    0.6 miles
  • Mahne Yehuda Market
    0.6 miles
  • St. Jones Baptist Church
    0.6 miles
Restaurants & cafes
  • Restaurant Café Rimon
    0.1 miles
  • Cafe/bar Coffe bean
    0.1 miles
  • Cafe/bar Hataklit Bar
    0.1 miles
  • Restaurant Pergamon Restaurant
    0.1 miles
Top attractions
  • Western Wall
    0.8 miles
  • Dome of the Rock
    0.8 miles
  • Garden of Gethsemane
    1 miles
  • Holyland Model of Jerusalem
    1.4 miles
  • Rachel's Tomb
    4.5 miles
  • St. Catherine's Church
    5.4 miles
  • Manger Square
    5.5 miles
  • Umar Mosque
    5.5 miles
  • Church of the Nativity
    5.5 miles
  • The Milk Grotto
    5.5 miles
Natural beauty
  • Mountain Mount of Olives
    2.2 miles
  • Sea/ocean Dead Sea
    24.5 miles
Closest airports
  • Ben Gurion Airport
    25.5 miles
  • Queen Alia International Airport
    45.1 miles
How to get to Sergei Palace Hotel from Ben Gurion Airport
    Public transport
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
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1 restaurant on site

    Sergei Palace Restaurant

    Cuisine: Local, International

    Menu: À la carte

Facilities of Sergei Palace Hotel

Most popular facilities

Free parking
Free WiFi
Airport shuttle
Family rooms
Non-smoking rooms
Restaurant
Bar
Outdoors
  • Picnic area
  • Outdoor furniture
  • Terrace
  • Garden
Activities
  • Tour or class about local culture Additional charge
  • Walking tours Additional charge
Food & Drink
  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not possible).
  • Accessible parking
  • Parking garage
Transport
  • Airport drop off Additional charge
  • Airport pick up Additional charge
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Car hire
  • Chapel/shrine
  • Soundproof rooms
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Wellness facilities
  • Massage Additional charge
Languages spoken
  • Arabic
  • English
  • Hebrew
  • Russian
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You will receive an email as soon as the property has answered your question.

House rules Sergei Palace Hotel takes special requests - add in the next step!

Check-in

From 16:00 hours

Check-out

Until 10:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 3 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Extra bed upon request
₪ 105 per child, per night
3+ years
Extra bed upon request
₪ 105 per person, per night

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Sergei Palace Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

This hotel is not kosher.

Based on local tax laws, Israeli citizens must pay VAT. This tax is not automatically calculated in the total cost of the reservation and must be paid to the property.

Please inform Sergei Palace Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Parking is subject to availability due to limited spaces.

FAQs about Sergei Palace Hotel

  • From the nearest airport, you can get to Sergei Palace Hotel by:

    • Train 35min
    • Bus 1h

  • Room options at Sergei Palace Hotel include:

    • Single
    • Double
    • Twin
    • Suite
    • Twin/Double

  • Sergei Palace Hotel has 1 restaurant:

    • Sergei Palace Restaurant

  • The prices at Sergei Palace Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Sergei Palace Hotel is 700 yards from the centre of Jerusalem.

  • Check-in at Sergei Palace Hotel is from 16:00, and check-out is until 10:00.

  • Sergei Palace Hotel offers the following activities / services (charges may apply):

    • Massage
    • Tour or class about local culture
    • Walking tours

  • Guests staying at Sergei Palace Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet