Name: Hotel Alessandra
Address: Borgo SS Apostoli 17, Santa Maria Novella, 50123 Florence, Italy, Borgo SS Apostoli 17, Tuscany, 50123, Italy
Price range: Prices for upcoming dates start at £154 per night (We Price Match)
Rating: 8.7

Hotel Alessandra

Borgo SS Apostoli 17, Santa Maria Novella, 50123 Florence, Italy – Excellent location - show map

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Just 250 metres from the Uffizi Gallery, Hotel Alessandra is set in a 16th-century building, once a noble residence. It offers air-conditioned rooms and free Wi-Fi throughout. All rooms come with a TV and telephone and most have wood floors. Bathrooms are all private. In addition to the free Wi-Fi service, guests also have a free internet point. A large buffet breakfast is served until 09:30 in the hotel's cosy dining room. Staff at reception are always happy to help and can arrange museum tickets and offer useful tourist information. Florence's famous Ponte Vecchio just 200 metres away, while Florence Cathedral is less than 10 minutes away on foot. The Alessandra Hotel is set in a historic building and so the lift is small. The building's entrance has a staircase to climb before reaching the lift.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Florence, this hotel has an excellent location score of 9.8

Breakfast info

Continental, Italian, Buffet

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Availability

Select dates to see this property's availability and prices

Room type

Number of guests

Single Room

1 single bed

Double Room

1 large double bed

Triple Room

1 single bed

and

1 large double bed

Junior Suite

1 single bed

and

1 large double bed

Single Room with Private External Bathroom

1 single bed

Quadruple Room

2 single beds

and

1 large double bed

Superior Double Room with River View

1 large double bed

Suite with Terrace

2 single beds

and

1 large double bed

Small Basic Double Room

1 double bed

Guest reviews

Categories:

Staff

9.7

Facilities

8.4

Cleanliness

9.0

Comfort

9.0

Value for money

8.6

Location

9.8

Free WiFi

9.1

Guests who stayed here loved

Alison
Australia
“Nice quiet side street away from the bustle of Florence. The room was huge but most of all each and every staff member was amazing, friendly, helpful did need be and accommodating. A very safe place to stay.”
Stuti
Germany
“Amazing staff. Beautiful room. Great location right in the city centre with all the tourist attractions within 10 minutes walking distance.”
Thorsten
Germany
“Very friendly staff. Always willing to give recommendations to make the stay in Florence pleasant. Great locations, only 5-10 minutes walking to all the main tourist attractions and 15-20 minutes to the railway station by foot.”
Adam
Australia
“Great find in as good a spot as you could want in Florence. The only con is that the elevator starts 25 steps upstairs, which is not ideal but worth it when the price and value of this great hotel is taken into account.”
Andy
Australia
“Staff were the friendliest I encountered in Italy. Actually felt like I was a valued guest and not a burden like other places. Room was small but what I needed. Bed comfortable and ac actually worked. Able to leave bags pre and post checking to...”
Jennifer
United Kingdom
“The location was incredible as were the staff. Yes it’s a little dated but that just adds to its charm. We loved it, we stayed as a family of 4 with 2 children and would absolutely come back.”
Shane
Australia
“Location. Central to restaurants attractions markets. The history of the premises. Speak to the reception. His parents renovated the property. Our view from our room was onto the river and ancient bell tower”
Abigail
United Kingdom
“Absolutely exceptional hotel. I’ve never met such warm, hospitable staff. We arrived quite hot and sweaty and the man on reception reassured us there were no more stairs and showed us straight to and around our room. The hotel staff were...”
Gary
United Kingdom
“Staff were very helpful at all times needed. Excellent location”
Julia
Argentina
“The staff is welcoming and attentive. One of the most kind staffs I met! The hotel also couldn’t be better located, beautiful streets and walking distance from all thr museums. Great hotel!”

Hotel surroundings

Facilities of Hotel Alessandra
Great facilities! Review score, 8.4

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules
Hotel Alessandra takes special requests - add in the next step!

Check-in

From 14:00 to 20:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

From 02:00 to 10:30

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 4 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Accepted payment methods

ATM cardCash

The fine print
Need-to-know information for guests at this property

Reception is situated on the 2nd floor of the building. There are around 30 steps to take before you get to the small lift that takes you up to reception.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Alessandra in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

Check-in at Hotel Alessandra is from 14:00, and check-out is until 10:30.
Room options at Hotel Alessandra include:
- Single
- Double
- Triple
- Suite
- Quadruple
Hotel Alessandra offers the following activities / services (charges may apply):
- Walking tours
- Cooking class
- Bike tours
The prices at Hotel Alessandra may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
Guests staying at Hotel Alessandra can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

Breakfast option(s) include:
- Continental
- Italian
- Buffet
Hotel Alessandra is 350 yards from the centre of Florence. All distances are measured in straight lines. Actual travel distances may vary.