Nothing

Lovely comfortable hotel run by Andrea and family

Stayed in March 2022

Great and helpful staff members Many facilities in hotel, great food and drinks Perfect place for families!

Stayed in January 2022

The room had a tv but was put on top of a cupboard. There are nice brackets as a solution for this these days.

The staff made us feel very welcome. The hotel itself give you a warm feeling. Spacious room and bathroom facilities. Food was good and reasonable prices. Good breakfast with plenty choice.

Stayed in September 2021

Nice atmosphere great location

Stayed in August 2021

In addition to the ski bus, the bus from Feltre railway station stopped outside the hotel. There is little information about the fact that someone arriving by plane to Venice can take the train to Feltre and then the bus from Feltre to San Martino.

The room was a good size with a lift nearby. The breakfast offered something for everyone. We decided to have the dinner extra in the hotel as well. This meant that the children could all find something they liked - the restaurants in town were not suitable for children. It was disappointing that the pool was only available in the afternoon until 6pm for children. However this meant that the pool with hot tub could be used by adults only for an hour. During this hour, 6-7pm, the children were entertained in the Kids Club. Board games, cards, puzzles and snooker table were available at all times. A convenient frequent free ski bus stopped outside the hotel taking everyone to ski lifts. Sledges were readily available on the slope.

Stayed in February 2020

Super friendly staff. It was our honeymoon and they spontaneously gave us a bottle of Prosecco during dinner! Also they looked after our big bag when we went on a 4-day hiking trip!

Stayed in July 2019

Facilities management is carried out by owner family, with all the positive and negative outcomes that such direct and personal relationship could imply. Nothing really bad or impactful, unless you forget to get back your IDs after check in and the person during check out isn't aware of the fact that customers' IDs are still in hotel desk... with the result that the customer leaves the hotel without his own personal identification documents. Something that can't really happen and is a clear sign of lack of customer care procedures in place. Not to mention the fact that the customer has to realize by himself he lost his documents and call the hotel to have news about them...!

The overall experience has been in line with my expectations in terms of room and food quality. A positive surprise the opportunity to reach the ski area by using the public skibus that as a stop just outside hotel facilities

Stayed in January 2022

The bed, the size of the room the poor value for money, the smell of the sheets.

Stayed in August 2021

I should have chosen the hotel that cost 60€ less that didn’t have a pool or other amenities. The room rate was way to much for what it offered and the breakfast staff was slow and seemed confused.

Stayed in August 2020