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About this property

C-Hotels Joy offers accommodations in the heart of Florence, 492 feet from Firenze Santa Maria Novella Train Station. Guests can enjoy the on-site bar. Free WiFi is featured throughout. All rooms at this 4-star hotel are air conditioned and offer a flat-screen TV. Guests will find a 24-hour front desk at the property. C-Hotels Joy is 0.8 mi from Piazza della Signoria and Palazzo Vecchio. The Uffizi Gallery is 1 mi away. Fortezza da Basso is 1969 feet from the hotel. The nearest airport is Florence Airport, 3.7 mi from the property.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

C-Hotels
Hotel chain/brand

Property highlights

    • Perfect for a 3-night stay!

    • Located in the heart of Florence, this hotel has an excellent location score of 9.4

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Top pick by families with children

    • Breakfast Info

    • Continental, Italian, Vegetarian, Gluten-free, Buffet


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Availability

Prices converted to USD
We have no availability on our site for this property between Thu, Oct 2, 2025 and Sun, Oct 5, 2025

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Room Type
Number of guests
Price
1 queen bed
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1 queen bed
or
2 twin beds
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Bedroom
1 queen bed
Living room
1 sofa bed
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1 sofa bed
and
1 queen bed
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Limited supply in Florence for your dates: 53 four-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Shafagh
    Oman Oman
    I liked everything! The location was amazing. It was very clean and the room was beautiful. The staff was amazing! I deeply appreciate one employee at the hotel and her name is Doua! So helpful and kind and she was so special. She truly provided a...
  • Hargrove
    United States United States
    Friendly staff and access to sister hotels. Proximity to train and easy access to venture out and see the city. Also great spot to take a day trip down to Pisa!
  • Araceli
    United States United States
    Glad I upgraded my room and was able to enjoy the breakfast. All the staff were outstanding, from the Service desk, to housekeeping, and cafe service. Doua and Giada were fantastic. They went above and beyond with breakfast. Great variety for...
  • Lucy
    United States United States
    It was, indeed, “joy” creating and fantastic after nearly 20 hours of traveling that day solo,3 countries within the week, and being displaced, treated like crap by some airlines and other hotels. The staff member when I arrived late night-I...
  • Ying
    United States United States
    The room was comfortable, though we didn’t get a chance to try the breakfast due to an early flight. The location is excellent—just a few minutes’ walk from Florence SMN train station.
  • Almeida
    Canada Canada
    Matteo C, working at the front desk was extremely friendly and helpful. He booked us a reservation for dinner at a place close by. Answered all our questions and ensured we were settled. Great work.
  • Bekim
    North Macedonia North Macedonia
    If you don’t want to drag your suitcases through the streets of Florence and get unnecessarily frustrated, choose this hotel! c-hotels Joy is extremely close to the train station, just a few steps away. The hotel is very clean, with a kind,...
  • Odessa
    United States United States
    Clean and updated. Very modern and designed esthetic was so gorgeous.
  • Kenneth
    Germany Germany
    Nice spacious family suit and hotel is central, accessible from main station and to the city center. Very friendly staff, at the reception Alessio, Alexandra, Christian and Oshini with welcoming smile every morning at breakfast.
  • Patrick
    United States United States
    Really great location-can walk easily from the train station and convenient to walking in Florence. Rooms were clean and they had a really nice bar/Happy Hour area to sit. The staff was outstanding and very helpful. Great value for the money paid....

Hotel area info

House rules

c-hotels Joy takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
€ 15 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroCartaSiCash

The fine print

Must-know information for guests at this property

When booking more than 5 rooms, different policies and additional supplements may apply.

When traveling with pets, please note that an extra charge of 15,00€ per pet, per night applies.

Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

License number: 048017-ALB-0541, IT048017A1PEM9TTFS