“Great stay, great staff, good balance of traditional and comfort — sometimes traditional hotels can be tired and stale but this place was fresh, very clean and airy. Plus the location was perfect. View from the room was a little uninspiring as the room faced another building directly next door but we were out most of the time, so that was ok and you could still hear the hum and atmosphere of the city with the balcony doors open. The restaurant and bar were closed due to COVID restrictions, but we were still able to chill on the rooftop during the day. Would recommend this place! ” Read more

“Very helpful front office staff. Excellent location in the heart of town center. Breakfast was excellent. Many choices from juices, breads , cold cuts, warm foods. It was like staying as a guest at a palazzo. ”

“Great location Helpful friendly staff. Worth the price.”

“This is an elegant old style hotel. We drove into Palermo but the ztl areas and the one way streets were confusing. The front desk was extremely helpful and directed us to parking that was not theirs but that we could get to easily from our location and it was cheaper too but only 2 blocks away. The ladywho helped us -I think her name was Victoria, went above and beyond the next day also to check to see if Monreale was open for tourists as it was a holiday but the website did not have the information. She found what we needed to know by contacting someone there. The hotel itself is elegant. The breakfast is good and the bathroom is big with nice toiletries.The best feature is the location but ask for driving directions from the hotel as it is on a one way street and takes 20 min to circle the one way streets to get headed in the right direction so you can drop luggage. Do not follow gps as it will try to take you on restricted streets” Read more

“Wonderful old school location, service and decor. It really is a palace. So comfortable and welcoming. The bed is fabulous and the breakfast was to die for! Not sure how this isn’t 5 star but after two weeks of traveling on the road, so happy to end my birthday trip here. I love that its in walking distance to everything, its soo comfortable and on a cold winter day has a sauna. The front desk has been so helpful with transfers, a kettle ( hard to find in Sicily) , and dinner reservations. This weary, solo traveler can’t thank them enough!” Read more

“The bar was not open which was strange lobby beautiful but uneventful no life in it. Location excellent. ”

“I liked the breakfast and the elegance of the building. The staff was especially courteous.”

“The room was beautiful, spacious with a nice bathroom. We were tired after a long trip from Berlin and Rome and appreciated the friendly staff who helped us get our bags to the elevator. The hotel is steps away from iconic sites which we got to hassle-free.” Read more

“Hotel is centrally located for attractions and walking. Breakfast was excellent Close to train station but sketchy to walk Waterfront close by for a walk Shopping nice”

“The hotel is perfectly located just meters away from Quattro Canti. The room is reasonably large and breakfast is very rich and elegant. ”