my only complaint was that the mattress was spring and firm and not comfy. we stayed 5 nights so my back was not happy but a shorter stay would have been fine.

great bike storage, super helpful staff, close to almost everything, rooms were good.

Stayed in June 2022

After the first night stay we had to ask for our room to be made up at 3pm in the afternoon. We also had to ask for additional toiletries when the first provision ran out after day 2. Beakfast was a little chaotic as the 2/3 staff seemed to have to cover the kitchen if anyone required anything cooked or when additional items needed replenishing for the continental breakfast. I'd have liked tomatoes with continental breakfast. Shower on the small side as the water valve protruded into the middle of the cubicle. No tea or coffee facilities in bedroom. Tv channels seemed to be only italian.

The bedroom was clean as were the public areas. Good facilities in the garden including a small swimming pool. The hotel is in the process of converting an adjacent building into a restraunt so hopefully this helps with meal times. Hotel is about 10 minutes walk from both the funicular and local railway station in a quiet location. Enjoyable continental breakfast with any amount of tea or coffee as required. Good free wifi

Stayed in June 2022

Beds were not comfortable in the heat for me with the rubber under mattress protector. Rooms need more toiletries in the bathroom and tissues. Normally expected in a 4 star hotel . Tea/coffee facilities would be nice in the room.

Breakfast was very nice. I would suggest chef prepares a fresh fruit bowl to have with the yoghurt rather than limited whole fruits choice! Very friendly staff who have excellent helpful knowledge. .

Stayed in June 2022

The proposed menues in restaurant are overpriced despite the fact that food is matching expected quality. You could find much better offer in restaurants in the vicinity of Certaldo.

The garden is beautiful and it is nice place for evening chil out. The location and surrounding are giving a lot of opportunities to explore nice places of Toscana.

Stayed in May 2022

heated pool would have been nice

very central for sightseeing

Stayed in April 2022

Not sure where the “fitness corner” was? Very warm during our stay and when we asked about air-con, staff said it wasn’t hot enough to be used. when you have a baby though it’s important for the room to be a safe temperature for sleep so we felt this was a disappointment to our stay. we feel air-con should be made available to all guests at any point throughout their stay. beds extremely hard and pillows uncomfortable too. evening meal restricted to 7:30pm which is quite late.

Authentic Italian hotel. very clean. Good selection at breakfast. Good quality food in the evening. Friendly staff. There is a lovely woman who works as a waitress/kitchen staff, long dark hair, extremely helpful and friendly. We couldn’t remember her name but she is a credit to the hotel.

Stayed in April 2022

Super friendly staff; nice place

Stayed in July 2021

Shower was cold and hot. The beds were hard like a rock

The location was great - easy to walk to from the train station. The hotel is a nice combination of new and old. The swimming pool was a really nice feature

Stayed in August 2021

The breakfast was really awkward. I am not sure if it is due to COVID but there was no buffet but we had to fill in a form with our selection. Food was coming in a random order and we had to ask the waiters 5/6 times to enquire about our food and drinks that seemed to be forgotten (we got first some warm croissant, then eggs much later but no bread to come with it). We also ordered orange juice that has never arrived, and then we were told, they ran out of it, while other tables that came later got served orange juice. The whole thing seemed pretty disorganized. It was a pity, because otherwise this is an excellent place.

It is placed in an amazing scenery, building built above the river and close to a beautiful mediaeval town. The hotel has pool and a lovely garden, where you can also enjoy your drinks. We only stayed one night, but it was really nice. We had a room for 4 and it was a very spacious room with big bathroom. The beds were comfortable. We would have loved to stay longer. Staff was very helpful and flexible. It was a great base for our trips to Sienna and then to Pisa (with an approx. 1 hour drive to each).

Stayed in July 2021