Different room than in the pictures (type was the same but sofa was not separated as was in the photo), wifi didn't work whole week. We got just one key for 6 people, long waiting for checkin and for checkout inspection. Not really comfortable sofa.

Amazing locality, very nice spacious apartment with nice view, equipped kitchen and 2 bathrooms, beds in separated room were comfortable

Stayed in March 2022

we had trouble at first getting 2 sets of keys which we needed as 2 parties going out separately, no hot water first morning cold 🥶 shower, and no internet for 24hours which was because we did not have the details /password to connect. You have to check in the other side of the valley on the Mottolino side at Hotel Alexander which is no where near the apartments which is not a problem if you have own transport. We had private transfer from Milan and arrived at 2pm so we had some food at the Hotel while we waited and ordered another taxi to take us to Apartment we had to wait for the keys to arrive which was 4.30pm and we eventually got to apartment at 4.45pm and €25 for taxi bear this in mind you cannot walk and the ski bus with luggage not ideal we wasted half a day sorting the keys /water but once sorted everything was fine. The main problem for us was the check in especially with young children. As a couple travelling wouldn’t be a problem

excellent location main feature for us with 2 young children very close to the children’s ski school no need for a bus , close to all main Bars and Restaurants in the pedestrian area and the Coop ! Apartment clean warm comfortable apart from the sofa Bed

Stayed in January 2022

The only criticism would be the property ‘s checkin/checkout procedures. We could not check in before 4 pm and even though check out is at 11am, we had a cleaning staff member to knock on the door at 10 am, to ask when we will be leaving. It would be more comfortable if you could check in at 2pm, especially for families with children. But otherwise the service was great. Also it would be handy if the apartments had a small washing machine to wash your clothes.

Excellent location, right in the centre, 2 min walking to ski lifts and ski school and kinder club. Coop supermarket is right next to the apartment, very comfortable to get your freshly baked croissants for your breakfast. Clean, beautiful, family friendly we would definitely come back😀

Stayed in January 2020

Was a little disappointed that the Skipass Free deal did not apply to bookings done through booking.com.

Great location, great value for money.

Stayed in December 2019

As a former hotel manager, I was astonished over the many promises/excuses which was not fulfilled. The lack of service was always somebody else fault - no responsibility. Five minutes turned into hours and sometimes not fulfilled at all (must be 5 Italian minutes :)). Excuses for the non-functioning areas like WiFi (Worked perfect with neighbouring WiFi signals. Warning: when WiFi fails it switches to data-usage which can cost you a fortune), Ski-Locker did not work, no-show up to fix the problems etc. At check-out we were informed that somebody must control the apartment before you leave or you won't get your deposit back and. Several times we heard "we will be with you in 5 minute". After 2 hours waiting, we left without anybody showing up During this time we spoke to several other guests who had the same experience. Conclusion: Not a professional Service-oriented organisation. Lack of “listening to your customers” => “Image and trust are earned in drops but waisted in buckets - Warrant Buffet”.

Location.

Stayed in March 2022

What a tiny room!! We were the only ones staying at the hotel. We were away for a special celebration. Would have been nice to have been upgraded to something slightly bigger since the whole hotel was empty (especially for what we paid for low season)! There was not even enough space to put our suitcase down. Very disappointing. The kitchen items were very very dirty. The mugs had all this white stuff all over them which I had to spend time soaking and scrubbing. There were hairs in the cupboards - I think the may need a wipe down!! I have stay at this hotel 5 times now. The first 2 times were great. And the last 3 have been below average. Looks like management has changed over the years or something. Only kept going back for the location and in the hopes it would get better but three strikes and you’re out. With how many hotel there are in livigno.. there are much better choices out there!

Stayed in October 2019

bliskość śmietnika hotelowego i wyrzucane szkło nawet o 2 w nocy

lokalizacja

Stayed in March 2022

Lite bökigt att hämta nyckeln på andra sidan dalen om man inte har bil. Rummet är i minsta laget, svårt att få plats att öppna resväskan. Kartan visar annan adress!

Läge, läge, läge! Hotellet ligger perfekt, nära butiker, restauranter, liftar och skidbuss. Perfekta parkeringsmöjligheter bakom bom, precis vid hotellet. Vår lägenhet var väldigt liten men det var andra gången vi bodde där så detvar ingen överraskning. Bra sängar, bra skidförråd, rent och välfungerande.

Stayed in April 2022

Kleine terras aan de woonkamer ligt altijd in de schaduw, dus eigenlijk amper bruikbaar!

Zeer centrale goede locatie, ruim appartement !

Stayed in March 2022