Hotel Hotel Ciao

Via Marsala 96, Central Station, 00185 Rome, Italy – Excellent location – show map – Subway Access

Excellent location – rated 9.0/10! (score from 821 reviews)

Real guests • Real stays • Real opinions

7.9
Good
821 reviews

First of all, we were greeted by an amazing staff. They were so communicative, with a great cultural awareness, so many good advices and always at our service. The location was great because of the connections to the whole town, with Termini on the other side of the road which has a connection to the whole town. The room was always clean, beds were comfy. Great experience overall!

Milenković Serbia

The property is located right next to Termini station making commute super easy. The staff are knowledgeable, very nice and welcoming. Room was very clean with towels changed every day. All in all it was great and was more than expected. The area is full of nice coffee shops and bakeries for breakfast . Thank you to hotel Ciao for amazing Roman holiday.

Asya Ukraine

Very nice place for its price. I haven't such expectations, so I was good surprised.

Анна Ukraine

good location. keys to come and go although reception were available most of the time. good value, rooms clean

Matt United Kingdom

Hotel Caio is a great value for those who need to stay close to the main train terminal in Rome.

Moulden United States of America

Right beside termini station. 24hr check in. Private bathroom. Hot water. Clean. Large room. Very friendly staff. Very nice People. No frills.

Michael Canada

Room spacious, clean, and comfortable with all the amenities. I won't say what happened on my trip but they put forth a hand when I fell down. Amazing team that runs this place. There was a a younger gentleman that had the best attitude and positive vibe I came across in all of Europe. Thank you so much for all you have done. If I ever go back to Europe I would book here purely on the fact that these are good genuine people that own and run this place. Thank you, my last few days were amazing because of how you treated me. 6 stars on a 5 star rating system.

Warner United States of America

I like the location, as soon as you get out of the Roma Termini. Walk for less than 3 minutes and you will find the property. That have an elevator that makes it easier to carry your luggage. And the staff was very attentive.

Leydi Puerto Rico

The service was smooth. I would stay again. The room and common areas were clean.

Carla Hungary

The AC was amazing! The bathroom is shared, but for how hot Rome gets, this felt like an escape! The beds where quite comfy as well.

Brett United States of America
7.9
Good
821 reviews
  • What guests loved the most:
  • “First of all, we were greeted by an amazing staff. They were so communicative, with a great cultural awareness, so many good advices and always at our service.”
    Milenković Milenković Serbia Serbia
  • “The property is located right next to Termini station making commute super easy. The staff are knowledgeable, very nice and welcoming. Room was very clean with towels changed every day.”
    Asya Asya Ukraine Ukraine
  • “Very nice place for its price. I haven't such expectations, so I was good surprised.”
    Анна Ukraine Ukraine
  • “good location. keys to come and go although reception were available most of the time. good value, rooms clean”
    Matt Matt United Kingdom United Kingdom
  • “Hotel Caio is a great value for those who need to stay close to the main train terminal in Rome.”
    Moulden Moulden United States of America United States of America
  • “Right beside termini station. 24hr check in. Private bathroom. Hot water. Clean. Large room. Very friendly staff. Very nice People. No frills.”
    Michael Michael Canada Canada
  • “Room spacious, clean, and comfortable with all the amenities. I won't say what happened on my trip but they put forth a hand when I fell down. Amazing team that runs this place.”
    Warner Warner United States of America United States of America
  • “I like the location, as soon as you get out of the Roma Termini. Walk for less than 3 minutes and you will find the property. That have an elevator that makes it easier to carry your luggage.”
    Leydi Leydi Puerto Rico Puerto Rico
  • “The service was smooth. I would stay again. The room and common areas were clean.”
    Carla Carla Hungary Hungary
  • “The AC was amazing! The bathroom is shared, but for how hot Rome gets, this felt like an escape! The beds where quite comfy as well.”
    Brett Brett United States of America United States of America

Categories:

  • Staff9.0
  • Facilities7.6
  • Cleanliness8.2
  • Comfort7.9
  • Value for money8.3
  • Location9.0
  • Free WiFi8.0

Stay in the heart of Rome – Excellent location – show map

You're eligible for a Genius discount at Hotel Ciao! To save at this property, all you have to do is sign in.

Hotel Ciao offers air-conditioned rooms with private bathroom with hairdryer. It is in front of the Via Marsala exit of Roma Termini Train Station, with metro and bus links. Free WiFi is throughout.

Ciao Hotel's rooms offer classic Italian furniture.

The Ciao is a 5-minute walk from the lively district of San Lorenzo. The Coliseum is 2 metro stops away.

This is our guests' favorite part of Rome, according to independent reviews.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Hotel Ciao has been welcoming Booking.com guests since Nov 23, 2010

Show me more

Most popular amenities

Parking
Free WiFi
Family rooms
Pet friendly
Non-smoking rooms
24-hour front desk

Property Highlights

Located in the heart of Rome, this hotel has an excellent location score of 9.0

Saved to 5751 lists

Availability

When would you like to stay at Hotel Ciao?

Sorry, reservations for more than 90 nights aren't possible.

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Approximate prices in USD for a 1-night stay
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Sleeps Room Type Price
Max adults: 1
Single Room
  • 1 twin bed
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Max adults: 2. Max children: 1
Double Room
  • 1 queen bed
or
  • 2 twin beds
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Max adults: 3
Triple Room
  • 1 twin bed and
  • 1 queen bed
or
  • 3 twin beds
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Max adults: 2. Max children: 1
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Max adults: 4
Family Room with Private Bathroom
  • 2 twin beds and
  • 1 queen bed
or
  • 4 twin beds
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Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

4 reasons to choose Hotel Ciao

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

7.9
Good · 821 reviews
Read all reviews
Categories:
  • Staff9.0
  • Facilities7.6
  • Cleanliness8.2
  • Comfort7.9
  • Value for money8.3
  • Location9.0
  • Free WiFi8.0

Select topics to read reviews:

See what guests loved the most:

  • Milenković Serbia

    “First of all, we were greeted by an amazing staff. They were so communicative, with a great cultural awareness, so many good advices and always at our service. The location was great because of the connections to the whole town, with Termini on the other side of the road which has a connection to the whole town. The room was always clean, beds were comfy. Great experience overall!”

  • Asya Ukraine

    “The property is located right next to Termini station making commute super easy. The staff are knowledgeable, very nice and welcoming. Room was very clean with towels changed every day. All in all it was great and was more than expected. The area is full of nice coffee shops and bakeries for breakfast . Thank you to hotel Ciao for amazing Roman holiday.”

  • Анна Ukraine

    “Very nice place for its price. I haven't such expectations, so I was good surprised.”

  • Matt United Kingdom

    “good location. keys to come and go although reception were available most of the time. good value, rooms clean”

  • Moulden United States of America

    “Hotel Caio is a great value for those who need to stay close to the main train terminal in Rome.”

  • Michael Canada

    “Right beside termini station. 24hr check in. Private bathroom. Hot water. Clean. Large room. Very friendly staff. Very nice People. No frills.”

  • Warner United States of America

    “Room spacious, clean, and comfortable with all the amenities. I won't say what happened on my trip but they put forth a hand when I fell down. Amazing team that runs this place. There was a a younger gentleman that had the best attitude and positive vibe I came across in all of Europe. Thank you so much for all you have done. If I ever go back to Europe I would book here purely on the fact that these are good genuine people that own and run this place. Thank you, my last few days were amazing because of how you treated me. 6 stars on a 5 star rating system.”

  • Leydi Puerto Rico

    “I like the location, as soon as you get out of the Roma Termini. Walk for less than 3 minutes and you will find the property. That have an elevator that makes it easier to carry your luggage. And the staff was very attentive.”

  • Carla Hungary

    “The service was smooth. I would stay again. The room and common areas were clean.”

  • Brett United States of America

    “The AC was amazing! The bathroom is shared, but for how hot Rome gets, this felt like an escape! The beds where quite comfy as well.”

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Hi .. can i put my luggage in receptionist after check out because my flight is afternoon.. thanks
    Yes of course. Thank you for asking and have nice day.
    Answered on September 7, 2021
  • Hello, check-in time is until 00:00, is it still possible to check-in after 00:00. Is there gonna be a person in the reception at 00:30? And also are the price differs if check-in is later than 00:00?
    We'll may be able to wait for you after midnight. Thank you for asking
    Answered on February 21, 2022
  • hello how much would this be for 3 nights during early July time.
    Hello, thank you for asking, the answer to this questing will depend on the number of person planning to stay and on the type of room that they may need.
    Answered on May 12, 2022
  • Hello, we arrive at 2 AM. Will the check in be available?
    Hello. The latest check in is not later than 1am. Kind regards,
    Answered on April 28, 2022
  • we would arrive 22.50 Fiumacino Airport. so maybe after 12.00 check-in, is it a problem? thank you.
    Hello. Our latest check in is at 1am. We advice our guest to get in touch with us once they arrive at the airport so we estimate the arrival time at the hotel.
    Answered on April 13, 2022

  • Still looking?

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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
Located in the historic old town

Rome's city center is home to nearly three millennia of history. Walk in the shadows of the Colosseum, St. Peter's, and literally hundreds of other ancient monuments.

What's nearby
  • Embassy of Germany – Rome
    0.3 miles
  • National Museum of Rome
    0.3 miles
  • Embassy of the Russian Federation – Rome
    0.4 miles
  • Santa Maria Maggiore
    0.4 miles
  • Università La Sapienza
    0.4 miles
  • Piazza della Repubblica
    0.4 miles
  • Santa Prassede
    0.4 miles
Restaurants & cafes
  • Restaurant Ristorante Capitello
    0 miles
  • Restaurant El Pan D'na Volta
    0 miles
  • Restaurant Ristorante Mangrovia
    0 miles
  • Cafe/Bar BAR FONDI
    0.1 miles
Top attractions
  • The Colosseum
    1 miles
  • Trevi Fountain
    1.1 miles
  • Roman Forum
    1.2 miles
  • Piazza di Spagna
    1.2 miles
  • Piazza Navona
    1.6 miles
  • Campo de' Fiori
    1.7 miles
  • Castel Sant'Angelo
    2 miles
  • St. Peter's Basilica
    2.5 miles
  • Vatican Museums
    2.6 miles
  • Stadio Olimpico
    3.4 miles
Public transit
  • Train Roma Termini
    0.1 miles
  • Subway Rome Termini Metro Station
    0.2 miles
  • Subway Castro Pretorio Metro Station
    0.3 miles
Closest Airports
  • Rome Ciampino Airport
    8.3 miles
  • Fiumicino Airport
    15 miles
How to get to Hotel Ciao from Rome Ciampino Airport
    Taxi
    Public shuttle
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Amenities of Hotel Ciao

Most popular amenities

Parking
Free WiFi
Family rooms
Pet friendly
Non-smoking rooms
24-hour front desk
Pets
Pets are allowed on request. Charges may apply.
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and charges apply.
  • Street parking
  • Secure parking
Services
  • Daily housekeeping
  • Private check-in/out
  • Concierge
  • Baggage storage Additional charge
  • Fax/Photocopying Additional charge
  • Express check-in/out
  • 24-hour front desk
  • Room service
Safety & security
  • CCTV in common areas
  • Smoke alarms
  • Safe
General
  • Air conditioning Additional charge
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Non-smoking rooms
Languages Spoken
  • English
  • Spanish
  • Italian
  • Filipino
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Hotel Ciao takes special requests – add in the next step!

Check-in

2:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

5:00 AM - 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 5 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib by request
€ 15 per child, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Maestro Mastercard Visa Hotel Ciao accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Please inform Hotel Ciao of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Ciao

  • The following parking options are available to guests staying at Hotel Ciao (subject to availability):

    • Parking
    • Secure parking
    • Street parking

  • Hotel Ciao is 1.2 miles from the center of Rome.

  • From the nearest airport, you can get to Hotel Ciao by:

    • Airport shuttle (public) 45min
    • Taxi 50min

  • Hotel Ciao offers the following activities/services (charges may apply):

    • The prices at Hotel Ciao may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Check-in at Hotel Ciao is from 2:00 PM, and check-out is until 10:00 AM.

    • Room options at Hotel Ciao include:

      • Single
      • Double
      • Triple
      • Twin/Double
      • Family