City view
Garden
Pet friendly
Swimming pool
Free WiFi
Free parking
Private Bathroom
24-hour front desk
Non-smoking rooms
Safe

You're eligible for a Genius discount at Hotel Cristallo Relais, Sure Hotel Collection By Best Western! To save at this property, all you have to do is sign in.

Featuring free WiFi, Hotel Cristallo Relais, Sure Hotel Collection By Best Western is 5 minutes' drive from Villa Adriana, and 4.3 mi from the center of Tivoli, famous for its thermal springs, and Villa d'Este. It features a restaurant, an outdoor swimming pool, free private parking, and large rooms with a private bathroom.

The gourmet restaurant serves national and international cuisine, and vegetarian or gluten-free options are available on request. The property also offers a cocktail bar.

Hotel Cristallo Relais, Sure Hotel Collection By Best Western has been welcoming Booking.com guests since Jan 20, 2010
Hotel chain/brand:
Sure Hotel Collection by Best Western

Property Highlights

Breakfast Info

Continental, Italian, Full English/Irish, Vegetarian, Vegan, Gluten-free, American

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 queen bed
1 queen bed
or
2 twin beds
1 twin bed
and
1 queen bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • Buona giorno, siamo interessati a soggiornare nel vostro alloggio da venerdì 1 luglio a lunedì 4 luglio, ma come porteremmo con noi il nostro gatto do..
    Buonasera, accettiamo anche i gatti al costo aggiuntivo di € 10,00 al giorno, Cordiali saluti, Giulia Di Nillo, Front Office
    Answered on 22 June 2022
  • Good morning, we like to know the opening hours of the Pool in August, intending to stay 19-21.08. Thank you very much in advance, Kind regards Jana
    The pool is open from 08.00 till 19.30
    Answered on 11 July 2022
  • Hi there Coming next week, Is the swimming pool open
    Dear Guest, Yes! Our swimming pool will be open next week. Best Regards Gianluca Deli Front Office Sales Agent
    Answered on 6 May 2022
  • Hello! Can you give me price from the 26/9-2/10 2023, yes please 2023! Regards Nick
    Good Morning , yes of course what kind of room do you need?
    Answered on 14 January 2022
  • Salve volevo chiedere se x la fine di settembre la piscina sarà ancora disponibile x l’uso , grazie
    Salve, la piscina è aperta tutto l'anno.
    Answered on 15 September 2022
  • Still looking?
Hotel area info *
Restaurants
1 Restaurant On Site
  • Restaurant
    • Cuisine
      Italian
    • Ambience
      Family-friendly • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free
Amenities of Hotel Cristallo Relais, Sure Hotel Collection By Best Western
Most popular amenities
Outdoor swimming pool
Free parking
Free WiFi
Restaurant
Family rooms
Airport shuttle
Facilities for disabled guests
Non-smoking rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • Mountain view
  • Garden view
Outdoors
  • Picnic area
  • Private pool
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Live sports events (broadcast)
  • Happy hour
    Additional charge
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not possible).
  • Valet parking
  • Parking garage
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Ironing service
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
    Additional charge
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Mosquito net
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Private entrance
  • Car rental
  • Packed lunches
  • Elevator
  • Fan
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Seasonal
  • All ages welcome
  • Pool with view
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Beach chairs/Loungers
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian

House rules

Hotel Cristallo Relais, Sure Hotel Collection By Best Western takes special requests – add in the next step!

Check-in

From 2:00 PM to 12:00 AM

Check-out

From 7:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
€ 10 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card CartaSi American Express Cash is not accepted ATM card Hotel Cristallo Relais, Sure Hotel Collection By Best Western accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

If an invoice is required, guests can request it in the booking form. Please provide all necessary information for the invoice.

Piscina n. 1: Closed from Wed, Jan 12, 2022 until Thu, Mar 31, 2022

FAQs about Hotel Cristallo Relais, Sure Hotel Collection By Best Western

  • Guests staying at Hotel Cristallo Relais, Sure Hotel Collection By Best Western can enjoy a highly-rated breakfast during their stay (guest review score: 7.4).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Gluten-free
    • American

  • Hotel Cristallo Relais, Sure Hotel Collection By Best Western has 1 restaurant:

    • IL TORCHIO

  • Room options at Hotel Cristallo Relais, Sure Hotel Collection By Best Western include:

    • Quad
    • Triple
    • Double

  • Hotel Cristallo Relais, Sure Hotel Collection By Best Western offers the following activities/services (charges may apply):

    • Happy hour
    • Swimming pool
    • Live sports events (broadcast)
    • Bicycle rental

  • Hotel Cristallo Relais, Sure Hotel Collection By Best Western is 2.1 miles from the center of Tivoli.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Hotel Cristallo Relais, Sure Hotel Collection By Best Western is from 2:00 PM, and check-out is until 11:00 AM.

  • The prices at Hotel Cristallo Relais, Sure Hotel Collection By Best Western may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.