Hotel
 c-hotels Diplomat

Via Luigi Alamanni 9, Santa Maria Novella, 50123 Florence, Italy – Excellent location – show map

Excellent location – rated 9.2/10! (score from 4569 reviews)

Real guests • Real stays • Real opinions

8.4
Very Good
4,569 reviews

Very convenient for an early morning flight. Easy access to historic city center

Maria United States of America

great location, big room, good bathroom, great breakfast

Paula Brazil

Very nice rooms and bathrooms, room service very good, breakfasts were buffet and tasty.

Janet Switzerland

Loved the location. The price was pricey without breakfast and kettle with the room. AC work well but the bathroom shower door needed some repair. The bathroom was very hot from the sun since no shutters for the room.

Clifford United States of America

modern design and big size of room especially toilets comfortable bed quiet location even close to train station but don’t feel unsafe

Preeyarat Thailand

The decor in the room was nice. Chair and sofa seat were comfortable. Location is great if you arrive the city by train because it's pretty much right outside the train station.

Jojo Canada

The hotel is very close to the Firenze SMN train station, to the bus stop for The Mall (Busitalia), and to restaurants such as Trattoria Dall’Oste (steak house). Its also very close to the core where you can visit galleries and cathedrals, short walking distances. The room is very quiet and clean. Staff are very friendly and welcoming to tourists, very helpful as well.

Marie Canada

The location is very good, right next to the Railway Station (which helps a lot when you are in a hurry) and very close to the city center. I also liked that the room was modern and clean.

Denisa Romania

bog room clean big bathroom next to rial station

Shaimaa Kuwait

they gave us very early check in with no additional fees, and a room with a balcony

Jihad Lebanon
8.4
Very Good
4,569 reviews
  • What guests loved the most:
  • “Very convenient for an early morning flight. Easy access to historic city center”
    Maria Maria United States of America United States of America
  • “great location, big room, good bathroom, great breakfast”
    Paula Paula Brazil Brazil
  • “Very nice rooms and bathrooms, room service very good, breakfasts were buffet and tasty.”
    Janet Janet Switzerland Switzerland
  • “Loved the location. The price was pricey without breakfast and kettle with the room. AC work well but the bathroom shower door needed some repair.”
    Clifford Clifford United States of America United States of America
  • “modern design and big size of room especially toilets comfortable bed quiet location even close to train station but don’t feel unsafe”
    Preeyarat Preeyarat Thailand Thailand
  • “The decor in the room was nice. Chair and sofa seat were comfortable. Location is great if you arrive the city by train because it's pretty much right outside the train station.”
    Jojo Jojo Canada Canada
  • “The hotel is very close to the Firenze SMN train station, to the bus stop for The Mall (Busitalia), and to restaurants such as Trattoria Dall’Oste (steak house).”
    Marie Marie Canada Canada
  • “The location is very good, right next to the Railway Station (which helps a lot when you are in a hurry) and very close to the city center. I also liked that the room was modern and clean.”
    Denisa Denisa Romania Romania
  • “bog room clean big bathroom next to rial station”
    Shaimaa Shaimaa Kuwait Kuwait
  • “they gave us very early check in with no additional fees, and a room with a balcony”
    Jihad Jihad Lebanon Lebanon

Categories:

  • Staff8.5
  • Facilities8.4
  • Cleanliness8.7
  • Comfort8.7
  • Value for money8.7
  • Location9.2
  • Free WiFi8.1

Stay in the heart of Florence – Excellent location – show map

You're eligible for a Genius discount at c-hotels Diplomat! To save at this property, all you have to do is sign in.

Just a 10-minute walk from Florence Cathedral, Hotel Diplomat is in the historic center, near Santa Maria Novella Train Station. Rooms come with free WiFi.

The Diplomat offers modern rooms with private bathroom, satellite TV and air conditioning. Some rooms enjoy views of the rooftops of Florence. Guests will also find tea, coffee and cappuccino in their room.

Breakfast is served daily in the glass-covered inner courtyard. Guests can also enjoy a cocktail at the Shift Bar.

Parking is available at a partner garage. Please ask at reception on arrival if required, no reservation is necessary.

The hotel is also a few minutes' walk from the city's main shopping center and the Fortezza Da Basso congress and exhibition center.

This is our guests' favorite part of Florence, according to independent reviews.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

c-hotels Diplomat has been welcoming Booking.com guests since Jan 4, 2010
 Hotel chain/brand: C-Hotels

Show me more

Most popular amenities

Free WiFi
Pet friendly
Family rooms
Non-smoking rooms
Facilities for disabled guests
Room service
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Located in the heart of Florence, this hotel has an excellent location score of 9.2

Breakfast Info

Continental, Italian, Vegan, Buffet

Saved to 24279 lists

Availability

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Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

4 reasons to choose c-hotels Diplomat

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.4
Very Good · 4,569 reviews
Read all reviews
Categories:
  • Staff8.5
  • Facilities8.4
  • Cleanliness8.7
  • Comfort8.7
  • Value for money8.7
  • Location9.2
  • Free WiFi8.1

Select topics to read reviews:

See what guests loved the most:

  • Maria
    United States of AmericaUnited States of America
    “Very convenient for an early morning flight. Easy access to historic city center”
  • Paula
    BrazilBrazil
    “great location, big room, good bathroom, great breakfast”
  • Janet
    SwitzerlandSwitzerland
    “Very nice rooms and bathrooms, room service very good, breakfasts were buffet and tasty.”
  • Clifford
    United States of AmericaUnited States of America
    “Loved the location. The price was pricey without breakfast and kettle with the room. AC work well but the bathroom shower door needed some repair. The bathroom was very hot from the sun since no shutters for the room.”
  • Preeyarat
    ThailandThailand
    “modern design and big size of room especially toilets comfortable bed quiet location even close to train station but don’t feel unsafe”
  • Jojo
    CanadaCanada
    “The decor in the room was nice. Chair and sofa seat were comfortable. Location is great if you arrive the city by train because it's pretty much right outside the train station.”
  • M
    Marie
    CanadaCanada
    “The hotel is very close to the Firenze SMN train station, to the bus stop for The Mall (Busitalia), and to restaurants such as Trattoria Dall’Oste (steak house). Its also very close to the core where you can visit galleries and cathedrals, short...”
  • Denisa
    RomaniaRomania
    “The location is very good, right next to the Railway Station (which helps a lot when you are in a hurry) and very close to the city center. I also liked that the room was modern and clean.”
  • Shaimaa
    KuwaitKuwait
    “bog room clean big bathroom next to rial station”
  • Jihad
    LebanonLebanon
    “they gave us very early check in with no additional fees, and a room with a balcony”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few hours

  • Ciao, Are you accepting guest tourists from other countries?
    yes no problem
    Answered on June 4, 2021
  • hello (: what are your opening hours regarding the reception? i would want to leave my luggage after check out and pick it up later in the evening.
    our front desk it's opne 24h a day! you could leave luggages within the stay dates
    Answered on April 22, 2022
  • Hello! Is it possible to add a baby crib in the room?
    yes, you've to add it on your reservation
    Answered on April 28, 2022
  • Salve, potrei sapere se è possibile avere opzioni per una colazione vegana ? Grazie Margherita
    Gentile cliente, nel nostro buffet sono presenti cornetti vegani, frutta, latte di soia. Su richiesta specifica possiamo preparare altri alimenti di origine vegetale.
    Answered on February 10, 2022
  • Salve, Vorrei sapere il costo della colazione. Grazie mille.
    € 8 per persona
    Answered on June 16, 2021

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Santa Maria Novella
    0.2 miles
  • Via Faenza
    0.3 miles
  • Consulate General of France – Florence
    0.3 miles
  • Ognissanti
    0.3 miles
  • The Market of San Lorenzo
    0.3 miles
  • Consulate General of the United States – Florence
    0.3 miles
  • Mercato Centrale
    0.3 miles
  • Rucellai Palace
    0.4 miles
  • Basilica of San Lorenzo
    0.4 miles
Restaurants & cafes
  • Restaurant Trattoria dell'oste
    0.1 miles
  • Cafe/Bar Deanna
    0.1 miles
Top attractions
  • Strozzi Palace
    0.4 miles
  • Piazza del Duomo, Florence
    0.6 miles
  • Accademia Gallery
    0.6 miles
  • Ponte Vecchio
    0.7 miles
  • San Marco Church in Florence
    0.7 miles
  • Uffizi Gallery
    0.7 miles
  • Pitti Palace
    0.8 miles
  • Sant'Ambrogio Market
    1.1 miles
  • Piazzale Michelangelo
    1.3 miles
  • The Mall Luxury Outlet
    12 miles
Public transit
  • Train Santa Maria Novella Train Station
    0.1 miles
Closest Airports
  • Florence Airport
    2.9 miles
  • Pisa International Airport
    42.5 miles
  • Forlì Airport
    50.4 miles
* All distances are measured in straight lines. Actual travel distances may vary.
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Amenities of c-hotels Diplomat

Most popular amenities

Free WiFi
Pet friendly
Family rooms
Non-smoking rooms
Facilities for disabled guests
Room service
Bar
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Happy hour Additional charge
  • Bike tours Additional charge
  • Walking tours Additional charge
Food & Drink
  • Coffee house on site
  • Wine/Champagne Additional charge
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out Additional charge
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Convenience store on site
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules c-hotels Diplomat takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB Diners Club American Express c-hotels Diplomat accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note, the garage is open from 07:00 and the price of parking varies and is based on the size of vehicle. Please contact the property for more information.

Please note that only small-sized pets are allowed at the property.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

FAQs about c-hotels Diplomat

  • Room options at c-hotels Diplomat include:

    • Double
    • Triple
    • Twin/Double
    • Single

  • c-hotels Diplomat offers the following activities/services (charges may apply):

    • Walking tours
    • Happy hour
    • Bike tours

  • Check-in at c-hotels Diplomat is from 3:00 PM, and check-out is until 11:00 AM.

  • From the nearest airport, you can get to c-hotels Diplomat by:

    • Taxi 15min
    • Airport shuttle (public) 15min

  • Guests staying at c-hotels Diplomat can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Vegan
    • Buffet

  • c-hotels Diplomat is 2,800 feet from the center of Florence.

  • The prices at c-hotels Diplomat may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.