Hotel
Travel Sustainable property

c-hotels Diplomat

Via Luigi Alamanni 9, Santa Maria Novella, 50123 Florence, Italy – Excellent location – show map

Excellent location – rated 9.2/10! (score from 5722 reviews)

Real guests • Real stays • Real opinions

8.4
Very Good
5,722 reviews

great location, great size rooms, breakfast lovely

Janette Australia

Loved the hotel vibe and design. The room was great and the breakfast was FANTASTIC!!

Robin United States of America

We appreciated the upgrade; the bed was quite comfortable.

Lkoff United States of America

I travel to Florence regularly as my son has moved there to attend school. I've stayed in a number of different places/locations around the city and this is by far my favorite. Great location, next to Santa Maria Novella train station. Great restaurants and close to all the bus/tram line. Hotel is clean, plenty of space, and perfect for your stay. Fantastic breakfast and socializing areas. This is my new favorite and can't wait to return!

Robin United States of America

staff are friendly, clean and comfy. The location is excellent.

Ahmed Oman

Loved the location, literally two minutes away from the terminal, the cleanness of the rooms, the selection of breakfast in the morning! Would definitely stay again.

Kara Italy

Very nice rooms, and exceptionally clean. Staff was lovely and accommodating. Absolutely SUPERB breakfast. Breakfast is not included in the price, but that was fine. There were so many options to choose from and all of them were delicious! Great location, very close to the train station and within walking distance of city attractions.

Mary United States of America

very friendly and comfortable. we missed the last train so it was very convenient to the train station.

Catherine United States of America

Jusr a few steps from the main train station, which makes everything easier. Restaurants on the same block, main attrations within walking distance. Breakfast was good, very friendly and helpful staff. Clean and comfortable room.

Mario United States of America

10/10 for the location because it makes us feel at ease since we need to catch a train in the morning. The room and amenities were great. They also put a welcome note and we really appreciate it.

Mansyur Indonesia
8.4
Very Good
5,722 reviews
  • What guests loved the most:
  • “great location, great size rooms, breakfast lovely”
    Janette Janette Australia Australia
  • “Loved the hotel vibe and design. The room was great and the breakfast was FANTASTIC!!”
    Robin Robin United States of America United States of America
  • “We appreciated the upgrade; the bed was quite comfortable.”
    Lkoff Lkoff United States of America United States of America
  • “I travel to Florence regularly as my son has moved there to attend school. I've stayed in a number of different places/locations around the city and this is by far my favorite.”
    Robin Robin United States of America United States of America
  • “staff are friendly, clean and comfy. The location is excellent.”
    Ahmed Ahmed Oman Oman
  • “Loved the location, literally two minutes away from the terminal, the cleanness of the rooms, the selection of breakfast in the morning! Would definitely stay again.”
    Kara Kara Italy Italy
  • “Very nice rooms, and exceptionally clean. Staff was lovely and accommodating. Absolutely SUPERB breakfast. Breakfast is not included in the price, but that was fine.”
    Mary Mary United States of America United States of America
  • “very friendly and comfortable. we missed the last train so it was very convenient to the train station.”
    Catherine Catherine United States of America United States of America
  • “Jusr a few steps from the main train station, which makes everything easier. Restaurants on the same block, main attrations within walking distance. Breakfast was good, very friendly and helpful...”
    Mario Mario United States of America United States of America
  • “10/10 for the location because it makes us feel at ease since we need to catch a train in the morning. The room and amenities were great. They also put a welcome note and we really appreciate it.”
    Mansyur Mansyur Indonesia Indonesia

Categories:

  • Staff8.6
  • Facilities8.4
  • Cleanliness8.7
  • Comfort8.8
  • Value for money8.6
  • Location9.2
  • Free WiFi8.2
8.4
Very Good
5,722 reviews
Categories:
Staff
8.6
Facilities
8.4
Cleanliness
8.7
Comfort
8.8
Value for money
8.6
Location
9.2
Free WiFi
8.2
Filters
City view
Pet friendly
Free WiFi
Air conditioning
Private Bathroom
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms
Safe

You're eligible for a Genius discount at c-hotels Diplomat! To save at this property, all you have to do is sign in.

Just a 10-minute walk from Florence Cathedral, Hotel Diplomat is in the historic center, near Santa Maria Novella Train Station. Rooms come with free WiFi.

The Diplomat offers modern rooms with private bathroom, satellite TV and air conditioning. Some rooms enjoy views of the rooftops of Florence. Guests will also find tea, coffee and cappuccino in their room.

Breakfast is served daily in the glass-covered inner courtyard. Guests can also enjoy a cocktail at the Shift Bar.

Parking is available at a partner garage. Please ask at reception on arrival if required, no reservation is necessary.

The hotel is also a few minutes' walk from the city's main shopping center and the Fortezza Da Basso congress and exhibition center.

This is our guests' favorite part of Florence, according to independent reviews.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

c-hotels Diplomat has been welcoming Booking.com guests since Jan 4, 2010
Hotel chain/brand:
C-Hotels

Show me more
Most popular amenities
Parking
Free WiFi
Family rooms
Non-smoking rooms
Facilities for disabled guests
Room service
24-hour front desk
Elevator
Bar

Property Highlights

Located in the heart of Florence, this hotel has an excellent location score of 9.2

Breakfast Info

Continental, Italian, Vegan

Saved to 30712 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 queen bed
or
2 twin beds
3 twin beds
1 queen bed
or
2 twin beds
1 queen bed
or
2 twin beds
1 twin bed
1 queen bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.
Guest reviews
Categories:
Staff
8.6
Facilities
8.4
Cleanliness
8.7
Comfort
8.8
Value for money
8.6
Location
9.2
Free WiFi
8.2
Select topics to read reviews:

See what guests loved the most:

  • Janette
    AustraliaAustralia
    “great location, great size rooms, breakfast lovely”
  • Robin
    United States of AmericaUnited States of America
    “Loved the hotel vibe and design. The room was great and the breakfast was FANTASTIC!!”
  • Lkoff
    United States of AmericaUnited States of America
    “We appreciated the upgrade; the bed was quite comfortable.”
  • Robin
    United States of AmericaUnited States of America
    “I travel to Florence regularly as my son has moved there to attend school. I've stayed in a number of different places/locations around the city and this is by far my favorite. Great location, next to Santa Maria Novella train station. Great...”
  • Ahmed
    OmanOman
    “staff are friendly, clean and comfy. The location is excellent.”
  • Kara
    ItalyItaly
    “Loved the location, literally two minutes away from the terminal, the cleanness of the rooms, the selection of breakfast in the morning! Would definitely stay again.”
  • Mary
    United States of AmericaUnited States of America
    “Very nice rooms, and exceptionally clean. Staff was lovely and accommodating. Absolutely SUPERB breakfast. Breakfast is not included in the price, but that was fine. There were so many options to choose from and all of them were delicious! Great...”
  • Catherine
    United States of AmericaUnited States of America
    “very friendly and comfortable. we missed the last train so it was very convenient to the train station.”
  • Mario
    United States of AmericaUnited States of America
    “Jusr a few steps from the main train station, which makes everything easier. Restaurants on the same block, main attrations within walking distance. Breakfast was good, very friendly and helpful staff. Clean and comfortable room.”
  • Mansyur
    IndonesiaIndonesia
    “10/10 for the location because it makes us feel at ease since we need to catch a train in the morning. The room and amenities were great. They also put a welcome note and we really appreciate it.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • At what hour do you start serving breakfast? We want to go to the museums at 8.15 so we would need to leave your facility early in the morning.
    Dear Guest, thank you for your message. We confirm that you can leave your staff at reception desk after check out. Breakfast is served from 6:30 to ..
    Answered on 7 December 2019
  • Ciao, Are you accepting guest tourists from other countries?
    yes no problem
    Answered on 4 June 2021
  • I am driving from Rome to the hotel, is the hotel located inside ZTL. If yes, what shall I do?
    dear customer, we inform you that our hotel is NOT located in the restricted traffic area. The best access to avoid the ZTL cameras is to access from ..
    Answered on 12 October 2021
  • hello (: what are your opening hours regarding the reception? i would want to leave my luggage after check out and pick it up later in the evening.
    our front desk it's opne 24h a day! you could leave luggages within the stay dates
    Answered on 22 April 2022
  • Hi, we are only arriving past 12 midnight, do you do check-in during those hours?
    Thank you for message, the recption is open 24 hours
    Answered on 7 December 2022
  • Still looking?
Hotel area info *
Amenities of c-hotels Diplomat
Great facilities! Review score, 8.4
Most popular amenities
Parking
Free WiFi
Family rooms
Non-smoking rooms
Facilities for disabled guests
Room service
24-hour front desk
Elevator
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and costs € 30 per day.
  • Parking garage
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
    Additional charge
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Convenience store on site
  • Air conditioning
  • Smoke-free property
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian

House rules

c-hotels Diplomat takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB Diners Club American Express Cash c-hotels Diplomat accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note, the garage is open from 07:00 and the price of parking varies and is based on the size of vehicle. Please contact the property for more information.

Please note that only small-sized pets are allowed at the property.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

FAQs about c-hotels Diplomat

  • c-hotels Diplomat offers the following activities/services (charges may apply):

    • Walking tours
    • Happy hour
    • Bike tours

  • Room options at c-hotels Diplomat include:

    • Double
    • Triple
    • Twin/Double
    • Single

  • Guests staying at c-hotels Diplomat can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Vegan

  • c-hotels Diplomat is 2,800 feet from the center of Florence.

  • Check-in at c-hotels Diplomat is from 3:00 PM, and check-out is until 11:00 AM.

  • The prices at c-hotels Diplomat may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.