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  7. Eurostars Hotel Excelsior (Hotel), Naples (Italy) Deals

  • Info & prices
  • Amenities
  • House rules
  • Guest reviews (2,026)

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Read more
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We Price Match

Hotel Eurostars Hotel Excelsior

Eurostars Hotel Excelsior

Via Partenope 48, Lungomare Caracciolo, 80121 Naples, Italy – Excellent location – show map

Excellent location – rated 9.7/10! (score from 2026 reviews)

Real guests • Real stays • Real opinions

8.8
Excellent
2,026 reviews
  • Facilities

    8.6

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Value for money

    8.4

  • Location

    9.7

  • Total

    8.8

  • Free WiFi

    8.2

There was no one to help the bags. The receptionists didn’t ask to help too. Entrance windows, floors, dining areas were not clean. Rooms were clean at least. The bed was comfortable and the room was spacious. Well the view was amazing looking over the castle however not all the rooms have that view. For the quality that they were giving, the price should be less than 100euros per day without the bfast.

Asli Mexico

The property is clean and fresh- rooms were clean and hygienised. Personnel is courteous - maybe worth having more personnel on the weekend for aperitifs on the terrasse as we had to wait a bit before being served; however the views were so beautiful it was a pleasant wait. Location is unbeatable. Recommended!

Chiara United Kingdom

Very impressive! I and my husband celebrated our Christmas in Naples, and we loved that so much. This place is absolutely stunning with palace style interiors with granite and marble walls, giant Christmas tree in the lounge, fantastic roof garden terrace with a restaurant, very comfortable and beautifully decorated rooms in historic style, outrageous selection of Neapolitan style sweet cakes and pastries offered with the breakfast menu ( I think about 12-15 types of different cakes). The location is the best you want to be: right on the sea front promenade overlooking volcano and 12-century castle, withing walking distance to the gallery, opera house, and cruise ship and ferry terminal.

Natalia Hong Kong

Our room was traditional but had all the modern things you needed although the AC was a bit noisy. The rooms are beautifully upholstered with tall windows and those velvet curtains and the crown molding on the ceiling. Stunning old Italy. The location is right on the water front promenade and we had a view to mount Vesuvius .

Kyla Israel

Location was excellent. We could walk almost everywhere.

Ann United States of America

My suite was lovely, and the view was spectacular. Very nice staff. Excellent Breakfast buffet.

Nancy United States of America

Airline was missing our luggage for 1 1/2 days. Your reception was able to provide toothpaste, toothbrush without hesitation. Gracious.

Serena United States of America

The location was great! There were lots of restaurants in the area, and it was within walking distance of many interesting places to visit in Naples. Great views of Mt. Vesuvius!

Dewey United States of America

Great location. Friendly and helpful staff. Spacious room great rooftop bar! Comfortable bed. I would definitely stay here again!

Michael Italy

Excellent location - excellent customer service. Large rooms, very comfy bed.

Susanna United Kingdom

Excellent location!

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The surrounding neighborhood or a neighborhood close to the hotel
A bed or beds in a room at Eurostars Hotel Excelsior
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Eurostars Hotel Excelsior

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Eurostars Hotel Excelsior

8.8
Excellent
2,026 reviews
  • 9.7

    Excellent location!

  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
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    Views from the property
  • Highly rated for:
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    Room sizes
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  • Highly rated for:
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  • Highly rated for:
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  • Highly rated for:
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  • Highly rated for:
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  • Highly rated for:
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  • Highly rated for:
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  • Highly rated for:
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  • Highly rated for:
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  • What guests loved the most:
  • “There was no one to help the bags. The receptionists didn’t ask to help too. Entrance windows, floors, dining areas were not clean. Rooms were clean at least.”
    Asli Asli Mexico Mexico
  • “The property is clean and fresh- rooms were clean and hygienised. Personnel is courteous - maybe worth having more personnel on the weekend for aperitifs on the terrasse as we had to wait a bit before...”
    Chiara Chiara United Kingdom United Kingdom
  • “Very impressive! I and my husband celebrated our Christmas in Naples, and we loved that so much.”
    Natalia Natalia Hong Kong Hong Kong
  • “Our room was traditional but had all the modern things you needed although the AC was a bit noisy.”
    Kyla Kyla Israel Israel
  • “Location was excellent. We could walk almost everywhere.”
    Ann Ann United States of America United States of America
  • “My suite was lovely, and the view was spectacular. Very nice staff. Excellent Breakfast buffet.”
    Nancy Nancy United States of America United States of America
  • “Airline was missing our luggage for 1 1/2 days. Your reception was able to provide toothpaste, toothbrush without hesitation. Gracious.”
    Serena Serena United States of America United States of America
  • “The location was great! There were lots of restaurants in the area, and it was within walking distance of many interesting places to visit in Naples. Great views of Mt. Vesuvius!”
    Dewey Dewey United States of America United States of America
  • “Great location. Friendly and helpful staff. Spacious room great rooftop bar! Comfortable bed. I would definitely stay here again!”
    Michael Michael Italy Italy
  • “Excellent location - excellent customer service. Large rooms, very comfy bed.”
    Susanna Susanna United Kingdom United Kingdom

One of our top picks in Naples. Overlooking the Bay of Naples, Hotel Excelsior features a terrace and a rooftop restaurant. Set 1,000 feet from Castel dell'Ovo, it offers air-conditioned rooms and free WiFi throughout.

With an elegant décor, all rooms come with a flat-screen TV and a kettle. The bathroom includes bathrobes and free toiletries. Some rooms have a sea view.

A continental buffet breakfast is available daily and includes homemade pastries, fresh local products, bacon and eggs, cold cuts and fresh fruit. Guests can also enjoy Mediterranean and international cuisine at Ristorante La Terrazza.

Among the other facilities there are a fitness center, an on-site bar and conference facilities.

Piazza del Plebiscito is a 10-minute walk from the hotel, while Maschio Angioino is 0.6 mi away. Napoli International Airport is 9.9 mi from the property.

This is our guests' favorite part of Naples, according to independent reviews.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

We speak your language!

Eurostars Hotel Excelsior has been welcoming Booking.com guests since Oct 29, 2009
Hotel chain/brand: Eurostars Hotels

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Brilliant!

Most popular amenities

Parking
Free WiFi
Non-smoking rooms
excellent Fitness Center
24-hour front desk
Facilities for disabled guests
Bar

Good for couples – they rated the facilities 8.7 for two-person stays.

Eurostars Hotels

뀐 Located in the best-rated area in Naples, this hotel has an excellent location score of 9.7

끉 Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American, Buffet

끸 Private parking available

Loyal Customers

끖 There are more repeat guests here than most other properties.

Saved to 5450 lists

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Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. We recommend booking an option with free cancellation in case your travel plans change. Read more

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25 properties in Naples like Eurostars Hotel Excelsior were booked in the last 12 hours on our site

Guest reviews

8.8
Excellent
2,026 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Asli Mexico

    “There was no one to help the bags. The receptionists didn’t ask to help too. Entrance windows, floors, dining areas were not clean. Rooms were clean at least. The bed was comfortable and the room was spacious. Well the view was amazing looking over the castle however not all the rooms have that view. For the quality that they were giving, the price should be less than 100euros per day without the bfast.” Read more

  • Chiara United Kingdom

    “The property is clean and fresh- rooms were clean and hygienised. Personnel is courteous - maybe worth having more personnel on the weekend for aperitifs on the terrasse as we had to wait a bit before being served; however the views were so beautiful it was a pleasant wait. Location is unbeatable. Recommended! ” Read more

  • Natalia Hong Kong

    “Very impressive! I and my husband celebrated our Christmas in Naples, and we loved that so much. This place is absolutely stunning with palace style interiors with granite and marble walls, giant Christmas tree in the lounge, fantastic roof garden terrace with a restaurant, very comfortable and beautifully decorated rooms in historic style, outrageous selection of Neapolitan style sweet cakes and pastries offered with the breakfast menu ( I think about 12-15 types of different cakes). The location is the best you want to be: right on the sea front promenade overlooking volcano and 12-century castle, withing walking distance to the gallery, opera house, and cruise ship and ferry terminal. ” Read more

  • Kyla Israel

    “Our room was traditional but had all the modern things you needed although the AC was a bit noisy. The rooms are beautifully upholstered with tall windows and those velvet curtains and the crown molding on the ceiling. Stunning old Italy. The location is right on the water front promenade and we had a view to mount Vesuvius . ” Read more

  • Ann United States of America

    “Location was excellent. We could walk almost everywhere.”

  • Nancy United States of America

    “My suite was lovely, and the view was spectacular. Very nice staff. Excellent Breakfast buffet.”

  • Serena United States of America

    “Airline was missing our luggage for 1 1/2 days. Your reception was able to provide toothpaste, toothbrush without hesitation. Gracious.”

  • Dewey United States of America

    “The location was great! There were lots of restaurants in the area, and it was within walking distance of many interesting places to visit in Naples. Great views of Mt. Vesuvius!”

  • Michael Italy

    “Great location. Friendly and helpful staff. Spacious room great rooftop bar! Comfortable bed. I would definitely stay here again!”

  • Susanna United Kingdom

    “Excellent location - excellent customer service. Large rooms, very comfy bed.”

5 reasons to choose Eurostars Hotel Excelsior

Why book with us?

Prices you can't beat!

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The staff speaks English

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One of our top picks in Naples

An Inside Look at Eurostars Hotel Excelsior

El Eurostars Hotel Excelsior ubicado en un majestuoso edificio, cuenta con 102 habitaciones de lujo y 21 suites de distintas categorías, todas ellas con el interiorismo y los servicios propios de un hotel clásico de esta categoría: una experiencia más que una simple pernoctación. A destacar el ambiente refinado conjugando el lujo, la elegancia y la nobleza

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Castel dell'Ovo
    0.1 miles
  • Naples Eastern University
    0.3 miles
  • Scuola Militare Nunziatella
    0.3 miles
  • Piazza Plebiscito
    0.4 miles
  • Bourbon Tunnel
    0.4 miles
  • Biblioteca Nazionale Vittorio Emanuele III
    0.4 miles
  • Galleria Borbonica
    0.4 miles
  • Royal Palace of Naples
    0.5 miles
  • Via Chiaia
    0.5 miles
  • San Carlo Theater
    0.5 miles
Restaurants & cafes
  • Cafe/Bar Officina
    0.1 miles
  • Restaurant La Cantina dei Lazzari
    0.1 miles
  • Restaurant Ristorantino dell'Avvocato
    0.1 miles
  • Restaurant La Scialuppa
    0.2 miles
  • Cafe/Bar Gambrinus
    0.4 miles
  • Cafe/Bar Il Vero Bar del Professore
    0.6 miles
Top attractions
  • Molo Beverello
    0.6 miles
  • Maschio Angioino
    0.6 miles
  • Chiesa dei Santi Filippo e Giacomo
    1.4 miles
  • San Gregorio Armeno
    1.5 miles
  • National Archeological Museum
    1.6 miles
  • MUSA
    1.7 miles
  • Naples Central Train Station
    2 miles
  • Catacombs of Saint Gaudioso
    2 miles
  • Catacombs of Saint Gennaro
    2.5 miles
  • San Paolo Stadium
    3 miles
Natural Beauty
  • Lake Lago Grande
    8.1 miles
  • Lake Lago d'Averno
    10.6 miles
  • Mountain Vesuvio
    12.4 miles
  • Ocean/Sea Mar Tirreno
    0.1 miles
Ski lifts
  • Monte Echia
    0.3 miles
Closest Airports
  • Naples International Airport
    3.8 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!

Amenities of Eurostars Hotel Excelsior Great facilities! Review score, 8.6

Most popular amenities

Parking
Free WiFi
Non-smoking rooms
excellent Fitness Center
24-hour front desk
Facilities for disabled guests
Bar
Outdoors
  • Sun deck
  • Terrace
Pets
  • Pets are not allowed.

Food & Drink
  • Wine/Champagne Additional charge
  • Bar
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs € 30 per day.

Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Shoeshine
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Safe
General
  • Shared lounge/TV area
  • Air conditioning
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Wheelchair accessible
Health & Wellness Facilities
  • Hot tub/Jacuzzi
  • Fitness center
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian

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House rules Eurostars Hotel Excelsior takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

11:30 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

Maestro Mastercard Visa CartaSi JCB Diners Club American Express Eurostars Hotel Excelsior accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Eurostars Hotel Excelsior accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Eurostars Hotel Excelsior

  • The prices at Eurostars Hotel Excelsior may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Eurostars Hotel Excelsior offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi

  • Room options at Eurostars Hotel Excelsior include:

    • Single
    • Double
    • Suite
    • Triple

  • Guests staying at Eurostars Hotel Excelsior can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • American
    • Buffet

  • Eurostars Hotel Excelsior is 0.9 miles from the center of Naples.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Eurostars Hotel Excelsior on this page.

  • The following parking options are available to guests staying at Eurostars Hotel Excelsior (subject to availability):

    • Parking
    • Private Parking

  • From the nearest airport, you can get to Eurostars Hotel Excelsior by:

    • Car 30min

  • Check-in at Eurostars Hotel Excelsior is from 2:00 PM, and check-out is until 12:00 PM.

8.8 Excellent 2,026 reviews 100% real guest experiences
  • Awesome: 9+

    1269

  • Good: 7 – 9

    595

  • Okay: 5 – 7

    123

  • Poor: 3 – 5

    32

  • Very Poor: 1 – 3

    7

Categories
  • Staff8.7
  • Facilities8.6
  • Cleanliness9.1
  • Comfort9.1
  • Value for money8.4
  • Location9.7
  • Free WiFi8.2

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    The Best of Naples

    Click here to see more hotels and accommodations near popular landmarks in Naples

    Business Areas

    • Centro Direzionale

    Convention Centers

    • Mostra d'Oltremare Convention Center

    Landmarks

    • Castel dell'Ovo
    • Vesuvius

    Marinas

    • Molo Beverello

    Monuments

    • Piazza Plebiscito
    • Royal Palace of Naples
    • Maschio Angioino
    • San Gregorio Armeno
    • Chiesa dei Santi Filippo e Giacomo
    • Catacombs of Saint Gaudioso
    • Catacombs of Saint Gennaro
    • Ercolano Ruins

    Museums

    • National Archeological Museum
    • Galleria Borbonica
    • MUSA
    • Museo e Real Bosco di Capodimonte
    • Museo Cappella Sansevero
    • Galleria Umberto

    Popular Areas

    • Piazza Bellini

    Shopping Areas

    • Via Chiaia
    • Via Toledo

    Stadiums or Arenas

    • San Paolo Stadium

    Theaters

    • San Carlo Theater

    Airports

    • Naples International Airport (NAP) 3.8 miles

    Train Stations

    • Naples Central Train Station

    Most Popular Cities

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    • Salerno
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    Verified reviews from real guests.

    We have more than 70 million property reviews, all from real, verified guests.

    How does it work?

    • 1

      It starts with a booking

      It starts with a booking

      The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

    • 2

      Followed by a trip

      Followed by a trip

      When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.

    • 3

      And finally, a review

      And finally, a review

      After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

    If you booked through us and want to leave a review, please sign in first.

    Sign in and leave a review
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