Get the celebrity treatment with world-class service at Excelsior Palace Hotel

Featuring panoramic views of Portofino Bay, Excelsior Palace is a luxury 5-star hotel offering 2 restaurants, sun terraces and spacious rooms, many with sea views.

Breakfast buffet, lunch and dinner are served at the on-site Lord Byron restaurant, overlooking Tigullio Gulf. The à-la-carte Eden Roc restaurant is at the private beach, open in summer for both lunch and dinner.

Featuring free WiFi, rooms at the Excelsior Palace come with air conditioning and satellite TVs. The private bathroom includes luxurious bathrobes and slippers.

The wellness center features a heated indoor pool and a gym with sea view. Guests can treat themselves to a massage or beauty treatment. On-site facilities also include 2 snack bars. From June to September, guests can also access a private beach with 2 infinity pools.

Portofino is 4.3 mi from the hotel, reached along the scenic SP227 coast road. Rapallo Station is a 5-minute taxi ride away.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

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Excelsior Palace Hotel has been welcoming Booking.com guests since Mar 2, 2010

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Top Location: Highly rated by recent guests (9.4)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Italian, Vegetarian, Gluten-free, American, Buffet

Private parking at the hotel

Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Availability

When would you like to stay at Excelsior Palace Hotel?

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Approximate prices for a 1-night stay
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Sleeps Room Type Price
Max adults: 2
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Max adults: 2
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Max adults: 2
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Max adults: 3. Max children: 1
Superior Triple Room
  • 1 twin bed and
  • 1 queen bed
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Max adults: 3. Max children: 1
Triple Junior Suite with Sea View
  • 1 twin bed and 1 queen bed
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Max adults: 2
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Max adults: 3. Max children: 1
Classic Triple Room
  • 1 twin bed and
  • 1 queen bed
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4 reasons to choose Excelsior Palace Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Excelsior Palace Hotel

Welcoming Booking.com guests since Mar 2, 2010

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Is your private beach next to the property or do I need to use a means of transportation to go there?

    The Beach Club is in front of the hotel connected through a covered tunnel from the main building


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    Answered on October 18, 2019
  • Hi, when are you taking bookings for june 2022?

    Dear Sirs, in August. Best regards


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    Answered on March 2, 2021
  • Hello, are the pools and spa open this month? Thank you. Kind regards

    Dear Sir, the Beach Club is open with 2 infinity pools as well as the Health & Fitness Centre with an indoor pool and a Gymnasium upon reservation. The sauna and the turkish bath are closed. Best regards.


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    Answered on June 8, 2021
  • How many rooms total do you have at this property

    The property has 119 rooms


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    Answered on January 21, 2020
  • do you have accessible rooms with roll in shower and is the hotel and surrounding area accessible?

    We have Junior Suites and Suites with roll in shower


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    Answered on August 29, 2020
  • Is there an indoor pool?

    The Hotel has an indoor heated pool with whirlpool situated in the Spa area


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    Answered on January 8, 2020
  • Hello, I don’t seem to be able to book rooms in December? Is that correct ?

    The Hotel is closed for renovation works from October 17th, 2021 until Easter 2022.


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    Answered on August 28, 2021
  • When is the best time to visit your property for the perfect beach holiday?

    The Beach Club is open from June to September


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    Answered on October 18, 2019
  • Hi! Would like to stay for 2 days with my family ( 4yo and 6yo). Do you have a single room where we would fit? We would arrive coming Tuesday.

    Dear Guest, we have still availability on the requeste dates. We can accomodate 3 persons in each of our room category. You need only to select the rate for 3 persons upon reservation through Booking. Thank you and kindest regards.


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    Answered on July 19, 2021
  • Hey do you allow small dogs which are completely trained ?

    We allow small size dogs with a charge of € 10,00 per night. He will not be allowed in the communal areas, he may stay in the room. Our Beach club offers a reserved area for Guests with pet, with an extra of € 30,00 per day,maximum 4 dogs per day.


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    Asked about: Superior Double Room • Answered on June 17, 2021
  • Have you taken any precautions for check-in because of the coronavirus?

    Please visit our web site home page under the section "Your well-being and comfort are our primary concern"


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    Answered on August 4, 2020
  • Hello, this is my second attempt to get an answer from you? Do you have parking at this hotel. Please respond! Chantel

    Please be informed that a free parking, just in front of the Reception, is available on a first come, first served basis, otherwise two garage are at Guest’s disposal at the cost of €16,00 per night, but there is no need to book it in advance.


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    Answered on August 4, 2020
  • Hello, is there parking at the hotel as we will be driving in? Thanks, Chantel

    Please be informed that a free parking, just in front of the Reception, is available on a first come, first served basis, otherwise two garage are at Guest’s disposal at the cost of €16,00 per night, but there is no need to book it in advance.


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    Answered on August 4, 2020
Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Circolo Golf e Tennis Rapallo
    1 miles
  • Castello Brown
    3 miles
  • Abbazia di San Fruttuoso
    3.3 miles
  • Casa Carbone
    6.1 miles
  • Gaslini Hospital
    12.4 miles
Natural Beauty
  • Mountain Montallegro
    1.2 miles
  • Ocean/Sea Lungomare
    0.1 miles
Beaches in the Neighborhood
  • Rapallo Beach
    1,200 feet
  • San Michele di Pagana Beach
    1,550 feet
  • Spiaggia pubblica Travello
    2,100 feet
  • Prelo Beach
    2,600 feet
  • Santa Margherita Ligure Beach
    4,700 feet
Closest Airports
  • Genoa Cristoforo Colombo Airport
    19.3 miles
How to get to Excelsior Palace Hotel from Genoa Cristoforo Colombo Airport
    Taxi
    Parking available
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2 Restaurants On Site

    Eden Roc summer Restaurant

    Food: Mediterranean, Pizza, Seafood, Local

    Open for: Lunch, Dinner

    Lord Byron

    Food: Mediterranean, Seafood, Local

Amenities of Excelsior Palace Hotel Great facilities! Review score, 9.0
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Terrace
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Beach
  • Snorkeling Off-site Additional charge
  • Horseback riding Off-site Additional charge
  • Diving Off-site Additional charge
  • Hiking Off-site Additional charge
  • Canoeing Off-site Additional charge
  • Golf course (within 2 miles) Additional charge
  • Tennis court Off-site Additional charge
Food & Drink
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs EUR 20 per day.
  • Accessible parking
  • Electric vehicle charging station
  • Parking garage
  • Secure parking
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Air conditioning
  • Heating
  • Car rental
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Non-smoking rooms
  • Room service
3 swimming pools
Pool 1 – indoor
  • Open all year
  • Opening times
  • Adults only
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Pool bar
  • Heated pool
  • Pool with view
  • Shallow end
Pool 2 – outdoor
  • Seasonal
  • Opening times
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Pool bar
  • Beach umbrellas
  • Pool with view
  • Shallow end
Pool 3 – outdoor
  • Seasonal
  • Opening times
  • Adults only
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Pool bar
  • Beach umbrellas
  • Shallow end
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Full-body massage Additional charge
  • Hand massage Additional charge
  • Head massage Additional charge
  • Couples' massage Additional charge
  • Foot massage Additional charge
  • Neck massage Additional charge
  • Back massage Additional charge
  • Spa/Wellness packages
  • Spa facilities
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
Languages Spoken
  • German
  • English
  • French
  • Italian
  • Russian
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Excelsior Palace Hotel takes special requests – add in the next step!

Check-in

2:00 PM - 12:00 AM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib by request
Free
4+ years
Extra bed by request
€ 105 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa CartaSi JCB Diners Club American Express ATM card Excelsior Palace Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that access to all wellness center services, outdoor swimming-pool and beach club are included. The private beach area is available from the beginning of June until the end of September.

Please note that half and full board rates include 3 courses and do not include drinks.

Please note that surcharges apply for pets, both for staying in the hotel and separately for access to the beach club. Only small-sized pets are allowed at the property.

Please note that a garage with CCTV surveillance is also available at an additional cost.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

In the event of an early departure, the property will charge you the full amount for your stay.

Prima piscina esterna aperta da giugno a settembre: Closed from Fri, Oct 01, 2021 until Tue, May 31, 2022

Seconda piscina esterna aperta da giugno a settembre: Closed from Fri, Oct 01, 2021 until Tue, May 31, 2022

License number: 010046-ALB-0033

FAQs about Excelsior Palace Hotel

  • Guests staying at Excelsior Palace Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Vegetarian
    • Gluten-free
    • American
    • Buffet

  • Excelsior Palace Hotel is 2,800 feet from the center of Rapallo.

  • From the nearest airport, you can get to Excelsior Palace Hotel by:

    • Taxi 50min

  • Room options at Excelsior Palace Hotel include:

    • Double
    • Suite
    • Triple

  • Excelsior Palace Hotel has 2 restaurants:

    • Lord Byron
    • Eden Roc summer Restaurant

  • The prices at Excelsior Palace Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The following parking options are available to guests staying at Excelsior Palace Hotel (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Secure parking
    • Parking garage
    • Electric vehicle charging station
    • Accessible parking

  • Check-in at Excelsior Palace Hotel is from 2:00 PM, and check-out is until 12:00 PM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Excelsior Palace Hotel on this page.

  • Excelsior Palace Hotel offers the following activities/services (charges may apply):

    • Indoor pool
    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Massage
    • Hiking
    • Snorkeling
    • Diving
    • Tennis court
    • Canoeing
    • Golf course (within 2 miles)
    • Beachfront
    • Makeup services
    • Beach
    • Facial treatments
    • Personal trainer
    • Hair treatments
    • Locker rooms
    • Horseback riding
    • Manicure
    • Waxing services
    • Pedicure
    • Beauty services
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Spa facilities
    • Private beach area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Indoor pool (year-round)
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness
    • Fitness classes