About this property

Featuring panoramic views of Portofino Bay, Excelsior Palace is a luxury 5-star hotel offering 2 restaurants, sun terraces and spacious rooms, many with sea views. Breakfast buffet, lunch and dinner are served at the on-site Lord Byron restaurant, overlooking Tigullio Gulf. The à-la-carte Eden Roc restaurant is at the private beach, open in summer for both lunch and dinner. Featuring free WiFi, rooms at the Excelsior Palace come with air conditioning and satellite TVs. The private bathroom includes luxurious bathrobes and slippers. The wellness center features a gym with sea view. Guests can treat themselves to a massage or beauty treatment. On-site facilities also include 2 snack bars. From June to September, guests can also access a private beach with 2 infinity pools. Portofino is 4.3 mi from the hotel, reached along the scenic SP227 coast road. Rapallo Station is a 5-minute taxi ride away.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Perfect for a 3-night stay!

    • Top Location: Highly rated by recent guests (9.6)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Top pick by families with children

    • Breakfast Info

    • Buffet

    • Private parking at the hotel


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Availability

Prices converted to USD
We have no availability on our site for this property between Wed, Oct 1, 2025 and Sat, Oct 4, 2025

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Limited supply in Rapallo for your dates: 1 five-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

  • Judith
    United States United States
    The whole front desk staff was amazing! It was our 40th anniversary and they went over and above to make it special! We had the best time. The room , the gifts, everything was greatly appreciated. We will tell all of family and friends. Thank you
  • Michal
    United States United States
    The rooms are big and the view is beautiful the breakfast was fantastic and the service was excellent!
  • Jennine
    United States United States
    It is gorgeous if you want to be spoiled in every way.
  • David
    Israel Israel
    Breakfast is the best !! Swimming pool is unique . Staff are very supportive.
  • Madison
    United States United States
    We stayed here for two nights as the last stop on our honeymoon and were blow away upon arrival. We had high expectations given the online photos and location but were swept off our feet. We originally had booked a standard room but Giacomo and...
  • Wardah
    Saudi Arabia Saudi Arabia
    Location is good. Rooms are clean. Stuff is helpful
  • Helena
    United States United States
    The property is so dreamy and beautiful. The service was impeccable. The concierge at the front desk were both amazing. Lily at the breakfast restaurant was sooo awesome. My husband and I are coming back for sure
  • Maha
    Saudi Arabia Saudi Arabia
    Best spot at Rapallo, the beach club and restaurant are amazing.
  • Emir
    Turkey Turkey
    i love people in this hotel kindly, actually i have problem with my car and concierge help me per end , it’s was feel nice i have experience many hotel hotel in the world but this hotel take care of customer really.
  • Elen
    Armenia Armenia
    Best Hotel In This Location! We will come back definitely!!!!

Hotel area info

Restaurants

2 Restaurants On Site
  • Eden Roc summer Restaurant
    • Cuisine
      Mediterranean • Pizza • Seafood • Local
    • Open for
      Lunch • Dinner
    • Ambience
      Romantic
    • Dietary options
      Vegetarian • Gluten-free
  • Lord Byron
    • Cuisine
      Mediterranean • Seafood • Local
    • Ambience
      Traditional • Romantic
    • Dietary options
      Vegetarian • Gluten-free

House rules

Excelsior Palace Portofino Coast takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
4 - 14 years
Extra bed upon request
€ 115 per child, per night
15+ years
Extra bed upon request
€ 125 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroCartaSiATM cardCash

The fine print

Must-know information for guests at this property

Please note that access to all wellness center services, outdoor swimming-pool and beach club are included. The private beach area is available from the beginning of June until the end of September.

Please note that half and full board rates include 3 courses and do not include drinks.

Please note that surcharges apply for pets, both for staying in the hotel and separately for access to the beach club. Only small-sized pets are allowed at the property.

Please note that a garage with CCTV surveillance is also available at an additional cost.

In the event of an early departure, the property will charge you the full amount for your stay.

Restaurant: Closed from Wed, Oct 1, 2025 until Sun, May 31, 2026

Pool 2 – outdoor: Closed from Wed, Oct 1, 2025 until Sun, May 31, 2026

License number: 010046-ALB-0033, IT010046A17PKKRS3I