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Enjoy a central stay in Genoa, within walking distance of the historic center, at Family Hotel Balbi. Wi-Fi is free in the entire building. Like the name of the hotel suggests, the Balbi is family-managed and therefore provides a friendly, home-from-home atmosphere. Breakfast is served daily at the hotel, and gluten-free options are also available upon request. Family Hotel Balbi is located in a historic palace with frescoes and parquet floors.

This is our guests' favorite part of Genoa, according to independent reviews.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Family Hotel Balbi has been welcoming guests since Nov 1, 2003

Property Highlights

Located in the heart of Genoa, this hotel has an excellent location score of 9.3

Private parking available

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Room Type
1 full bed
1 queen bed
2 twin beds
1 twin bed
1 queen bed
2 twin beds
1 queen bed
3 twin beds
1 queen bed
1 queen bed
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Guest reviews


Value for money
Free WiFi
Select topics to read reviews:

See what guests loved the most:

  • Pierre
    Very nice and thoughtful personnel, always keen to deliver advice and information
  • Sven
    Near to train station and restaurants. Traditional Italian building, the room felt like a Time Machine with paintings on the ceiling. Air conditioning was working good. Host was very friendly and welcoming.
  • Blusky007
    Staff, friendly and helpful as well as kind and welcoming. Room was very clean. Location was great.
  • Azadeh
    United States of AmericaUnited States of America
    The hosts, the very interesting high ceiling, the lovely couple that are running the place, the cleanest possible rooms in Genoa, although the building is very old. The hosts advice regarding the attraction and eateries.
  • Kamelle
    United States of AmericaUnited States of America
    The hotel staff were incredibly nice. The location is great. It was an easy 10 minute walk to the port for our cruise and maybe a 20 minute walk from the aquarium. We would definitely stay here again.
  • D'mia
    We liked that they allowed dogs and loved our pooch. The room was big and compfy. The two people at the front desk were very friendly
  • Slavomir
    The owners were always at our disposal, they recommend us beautiful places in Genoa and outside the city and answered us for our all questions. The room was very romantic. The location of the apartment is very close to center of the city and sea...
  • Juliana
    United States of AmericaUnited States of America
    very nice staff and the hotel (despite of the stairs) it is incredibly bike friendly. room very comfortable and nice hot shower.
  • Robert
    Wonderful friendly and cheerful staff . Very helpful and accommodating. Clean rooms . Really enjoyed my stay.
  • Marcel
    clean and big room, bath with window, comfy beds, nice and very helpful stuff

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • Dear Sir/Madam According you have luggage storage service. We would like to book your hotel at 8 June (1night), I will arrive in the morning between 8:00 and 10:AM. Is it possible to drop our suitcases in your hotel at the morning? Kind Regards Otto Bertalan

    Of course Best regards Fabrizio
    Answered on 11 February 2023
  • Hi! Is there a parking nearby? If it’s paid, how much a day?

    Hello, we collaborate with a garage located nearby. Parking lot costs € 20,00 a day (the rate changes according to the season)
    Answered on 4 June 2022
  • We will arrive late, around midnight or after midnight. Do you have night reception? Can we do the check in?

    The reception is open from 07.00a.m. to 10.00p.m.
    Answered on 5 June 2022

Hotel area info *

Amenities of Family Hotel Balbi
Great facilities! Review score, 8

Most popular amenities
  • Private Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Heating
  • Tea/Coffee Maker in All Rooms
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
  • Wardrobe or closet
  • Alarm clock
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Pets are allowed. Charges may apply.
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Snack bar
  • Tea/Coffee maker
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is needed) and costs € 22 per day.
  • Parking garage
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
  • Pet bowls
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
Languages Spoken
  • English
  • French
  • Italian

Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules

Family Hotel Balbi takes special requests – add in the next step!


From 2:00 PM to 9:00 PM


Until 10:00 AM



Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
€ 10 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in


Pets are allowed. Charges may apply.

Maestro Mastercard Visa CartaSi Carte Bleue American Express Cash Family Hotel Balbi accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Hotel does not accept American Express or Visa Electron cards.

Parking spaces are in a partner garage.

A surcharge of EUR 20 applies for arrivals outside check-in hours. All requests for late arrival are subject to confirmation by the property.
Please note that the check in is not possible after 22:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Family Hotel Balbi of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

License number: CODICE CITR: 010025-ALB-0057

FAQs about Family Hotel Balbi

  • Room options at Family Hotel Balbi include:

    • Double
    • Twin/Double
    • Triple
    • Quad
    • Family

  • Check-in at Family Hotel Balbi is from 2:00 PM, and check-out is until 10:00 AM.

  • Family Hotel Balbi is 1.2 miles from the center of Genoa. All distances are measured in straight lines. Actual travel distances may vary.

  • Family Hotel Balbi offers the following activities/services (charges may apply):

    • The prices at Family Hotel Balbi may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.