Hotel
 The Frame Hotel

Travel Sustainable property

Via Panzani 2, San Lorenzo, 50123 Florence, Italy – Excellent location – show map

Excellent location – rated 9.9/10! (score from 746 reviews)

Real guests • Real stays • Real opinions

9.2
Wonderful
746 reviews

very clean, charming boutique hotel located in ideal location to walk to everything we wanted to see.

Patricia United States of America

Super location. Easy walk from train to hotel to all city sites. Quiet. Great breakfast. Interesting history when Mona Lisa was stolen.

Albert United States of America

Perfect location, close to train station and all of the attractions of Florence. The hotel is modern and the rooms have been updated. The staff is very friendly and helpful. I would definitely stay here again!

Christine Canada

Amazing boutique hotel in the core of Florence. You are close to everything that you need including all of the attractions. The staff are super friendly and helpful. The beds were very comfortable and the place was immaculate.

Pamela Canada

great location, great breakfast, staff helpful, room clean but small

Barbara United States of America

Very nice hotel, in very good place with exceptional good stuff. Can not expect better.

Juozas Poland

Everything! The room was beautiful and comfortable; the location was central to all our needs, the staff was friendly and helpful, and the breakfast was amazing. The Mona Lisa artwork added such a wonderful flair!

Katy United States of America

its so clean and very comfortable, and the stuff there is very cooperating

Omar United Arab Emirates

Amazing location Excellent stuff Nice and cosy place that makes you feel like home. Would definitely recommend.

Christos Cyprus

Great location in the heart of the city, so easy to get around and even drop stuff at the room in the middle of the day. The staff are super friendly and so helpful, they were amazing and really did their best with everything, even helped us with the bags on arrival and after check-out. The room was pretty big and clean :)

Adi Israel
9.2
Wonderful
746 reviews
  • What guests loved the most:
  • “very clean, charming boutique hotel located in ideal location to walk to everything we wanted to see.”
    Patricia Patricia United States of America United States of America
  • “Super location. Easy walk from train to hotel to all city sites. Quiet. Great breakfast. Interesting history when Mona Lisa was stolen.”
    Albert Albert United States of America United States of America
  • “Perfect location, close to train station and all of the attractions of Florence. The hotel is modern and the rooms have been updated. The staff is very friendly and helpful.”
    Christine Christine Canada Canada
  • “Amazing boutique hotel in the core of Florence. You are close to everything that you need including all of the attractions. The staff are super friendly and helpful.”
    Pamela Pamela Canada Canada
  • “great location, great breakfast, staff helpful, room clean but small”
    Barbara Barbara United States of America United States of America
  • “Very nice hotel, in very good place with exceptional good stuff. Can not expect better.”
    Juozas Juozas Poland Poland
  • “Everything! The room was beautiful and comfortable; the location was central to all our needs, the staff was friendly and helpful, and the breakfast was amazing.”
    Katy Katy United States of America United States of America
  • “its so clean and very comfortable, and the stuff there is very cooperating”
    Omar Omar United Arab Emirates United Arab Emirates
  • “Amazing location Excellent stuff Nice and cosy place that makes you feel like home. Would definitely recommend.”
    Christos Christos Cyprus Cyprus
  • “Great location in the heart of the city, so easy to get around and even drop stuff at the room in the middle of the day.”
    Adi Adi Israel Israel

Categories:

  • Staff9.7
  • Facilities9.2
  • Cleanliness9.5
  • Comfort9.5
  • Value for money8.8
  • Location9.9
  • Free WiFi7.9

Stay in the heart of Florence – Excellent location – show map

You're eligible for a Genius discount at The Frame Hotel! To save at this property, all you have to do is sign in.

Only 800 feet from Florence Cathedral, boutique hotel The Frame is set in a historical building famous for being the place where the Mona Lisa was recovered in 1913 after having been stolen from the Louver.

Each room at The Frame Hotel is individually furnished, and includes air conditioning, a mini-bar and flat-screen TV. A private bathroom with toiletries is featured in each room.

The Frame Hotel comes with original exposed stone and brick features, and has a central location in the heart of Florence's historical center. Santa Maria Novella Train Station is 5 minutes' walk away.

This is our guests' favorite part of Florence, according to independent reviews.

Couples in particular like the location – they rated it 9.9 for a two-person trip.

The Frame Hotel has been welcoming Booking.com guests since Sept 10, 2010

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Most popular amenities

Parking
Free WiFi
Pet friendly
Family rooms
Non-smoking rooms
Facilities for disabled guests
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Located in the heart of Florence, this hotel has an excellent location score of 9.9

Breakfast Info

Continental, Italian, Vegetarian, Gluten-free, American, Buffet

Private parking available

Saved to 7024 lists

Availability

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose The Frame Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

9.2
Wonderful · 746 reviews
Read all reviews
Categories:
  • Staff9.7
  • Facilities9.2
  • Cleanliness9.5
  • Comfort9.5
  • Value for money8.8
  • Location9.9
  • Free WiFi7.9

Select topics to read reviews:

See what guests loved the most:

  • Patricia
    United States of AmericaUnited States of America
    “very clean, charming boutique hotel located in ideal location to walk to everything we wanted to see.”
  • Albert
    United States of AmericaUnited States of America
    “Super location. Easy walk from train to hotel to all city sites. Quiet. Great breakfast. Interesting history when Mona Lisa was stolen.”
  • Christine
    CanadaCanada
    “Perfect location, close to train station and all of the attractions of Florence. The hotel is modern and the rooms have been updated. The staff is very friendly and helpful. I would definitely stay here again!”
  • Pamela
    CanadaCanada
    “Amazing boutique hotel in the core of Florence. You are close to everything that you need including all of the attractions. The staff are super friendly and helpful. The beds were very comfortable and the place was immaculate.”
  • Barbara
    United States of AmericaUnited States of America
    “great location, great breakfast, staff helpful, room clean but small”
  • Juozas
    PolandPoland
    “Very nice hotel, in very good place with exceptional good stuff. Can not expect better.”
  • Katy
    United States of AmericaUnited States of America
    “Everything! The room was beautiful and comfortable; the location was central to all our needs, the staff was friendly and helpful, and the breakfast was amazing. The Mona Lisa artwork added such a wonderful flair!”
  • Omar
    United Arab EmiratesUnited Arab Emirates
    “its so clean and very comfortable, and the stuff there is very cooperating”
  • Christos
    CyprusCyprus
    “Amazing location Excellent stuff Nice and cosy place that makes you feel like home. Would definitely recommend.”
  • Adi
    IsraelIsrael
    “Great location in the heart of the city, so easy to get around and even drop stuff at the room in the middle of the day. The staff are super friendly and so helpful, they were amazing and really did their best with everything, even helped us with...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few hours

  • what time is breakfast in the morning? in the event of an early morning tour can you get coffee and pane to go? do you have any junior suites available that have a walk in shower? I am planning a stay from april 15 to april 30.
    Hello, Thank you for your enquiry. Our breakfast starts at 07:30 am untill 11:00 am - earlier than this time we can prepare breakfast boxes to go. Our Suite comes with a walk in shower. We remain at your disposal for any further information you may need and hoping to host you in our property, Best regards, Sati Pace Front desk
    Answered on December 9, 2019
  • Hello, How many full bathrooms (shower and toilet) does "Suite with Terrace with View" ?
    The Suite Terrace is composed by two level. Heach level has 1 full bathroom with shower. Then in the terrace you have also the Jacuzzi bath.
    Answered on May 26, 2020
  • Hello, We have a San Marino green pass (vax sputnik) are we able to stay at the hotel just with this green pass from 27th until the 1st of March? Tnx
    hello, yes it's valid with 3 doses of vaccine or recovery from Covid.
    Answered on February 25, 2022
  • We would like to come with the dog, are you charging extra?
    Hello, thank you for contacting us We accepts pets with is a supplement of € 10,00 per day At your disposal for any other information, best regards
    Answered on August 9, 2021
  • Do you serve vegan food upon request?
    Dear Mr/Ms. Thank you for choosing The Frame Hotel for your stay. for breakfast we also have vegan food, just specify in the booking and it will be done. Best regards, The Frame Hotel staff
    Answered on August 6, 2021

  • Still looking?

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Hotel area info *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Santa Maria Maggiore
    0 miles
  • Basilica of San Lorenzo
    0.1 miles
  • Cappelle Medicee
    0.1 miles
  • Florence Baptistry
    0.1 miles
  • Strozzi Palace
    0.2 miles
  • Santa Maria Novella
    0.2 miles
  • Belltower by Giotto
    0.2 miles
  • Medici Riccardi Palace
    0.2 miles
  • Cathedral of Santa Maria del Fiore
    0.2 miles
  • Via Dè Tornabuoni
    0.2 miles
Top attractions
  • Piazza del Duomo, Florence
    0.2 miles
  • Mercato Centrale
    0.2 miles
  • Ponte Vecchio
    0.4 miles
  • Accademia Gallery
    0.4 miles
  • Uffizi Gallery
    0.4 miles
  • San Marco Church in Florence
    0.5 miles
  • Pitti Palace
    0.6 miles
  • Sant'Ambrogio Market
    0.7 miles
  • Piazzale Michelangelo
    1 miles
  • The Mall Luxury Outlet
    11.7 miles
Natural Beauty
  • River Arno
    0.3 miles
Closest Airports
  • Florence Airport
    3.3 miles
  • Pisa International Airport
    42.8 miles
  • Forlì Airport
    50.3 miles
How to get to The Frame Hotel from Pisa International Airport
    Public transportation
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
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Amenities of The Frame Hotel

Most popular amenities

Parking
Free WiFi
Pet friendly
Family rooms
Non-smoking rooms
Facilities for disabled guests
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Outdoor furniture
Pets
Pets are allowed. Charges may apply.
Activities
  • Live sports events (broadcast) Off-site Additional charge
  • Live music/Performance Off-site Additional charge
  • Cooking class Off-site Additional charge
  • Tour or class about local culture Additional charge
  • Happy hour Additional charge
  • Bike tours Additional charge
  • Walking tours Additional charge
  • Temporary art galleries Off-site Additional charge
  • Cycling Off-site
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available at a location nearby (reservation is not needed) and costs EUR 30 per day.
  • Secure parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Bathroom emergency cord
  • Raised toilet
  • Wheelchair accessible
Health & Wellness Facilities
  • Massage Additional charge
Languages Spoken
  • Arabic
  • English
  • Spanish
  • French
  • Italian
  • Romanian
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.

House rules The Frame Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 year
Crib by request
Free
2 years old
Crib by request
Extra bed by request
Free
3 - 10 years
Extra bed by request
Free
11 - 15 years
Extra bed by request
€ 30 per child, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Maestro Mastercard Visa UnionPay credit card CartaSi JCB Diners Club American Express The Frame Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Frame Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about The Frame Hotel

  • The prices at The Frame Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The Frame Hotel is 1,000 feet from the center of Florence.

  • Check-in at The Frame Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • The Frame Hotel offers the following activities/services (charges may apply):

    • Massage
    • Cycling
    • Temporary art galleries
    • Tour or class about local culture
    • Live music/Performance
    • Bike tours
    • Live sports events (broadcast)
    • Cooking class
    • Walking tours
    • Happy hour

  • From the nearest airport, you can get to The Frame Hotel by:

    • Airport shuttle (public) 25min

  • Guests staying at The Frame Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Vegetarian
    • Gluten-free
    • American
    • Buffet

  • Room options at The Frame Hotel include:

    • Twin/Double
    • Double
    • Suite