“Lovely lodgings and kind staff who were very helpful. ”

“Concierge staff and everyone was excellent! Special thanks to Fredericka and Mike. Location was central but at the same time private and quiet. Rooms beautifully decorated.”

“Loved the location and the hip vibe of the hotel. Super clean and the room was comfortable. We opted for a balcony room which was just ok. Bed and linens were great. ”

“Staff is always welcoming, professional. A pleasure to return to as often as possible.”

“Pretty room, very nicely decorated and clean. Staff so friendly and professional, recommended really good eateries. The location of the hotel is excellent, right by the Vecchio bridge”

“The rooms are very nice, the location is excellent. A member of staff Raj was excellent Thank you ”

“The location is superb! Close to the shopping area and Ponte Vecchio. The room is clean and well function even it’s a little bit old.”

“All round excellent choice for central Florence. Truly exceptional staff in terms of friendliness, helpfulness & professionalism. Modern chic comfortable room with direct view of the Arno. ”

“I first stayed here 17 years ago on a visit to Florence. I was a little dismayed since I had booked their sister hotel which is across the alley way from Continental. However, that hotel was undergoing renovations so I was transferred to Continental. This hotel has not been updated in 17 years, however, it remains a relatively nice hotel. At first we were booked into the room that did not have a strong AC unit. It was quite hot in Florence and the room barely cooled down. The staff transfered us to a suite on the same floor that had a more than sufficient AC unit. The suite was beautiful, large and cool. We travelled with a dog and before arrival, the staff had placed a doggie bed and two bowls into the room. A very nice touch! Overall I would recommend this hotel. And when I return to Florence I will stay here again or perhaps at their sister hotel across the alley.”

“This is not an evaluation for the Gallery Hotel Art, but for Continental, because Art is still closed, so we were moved to Continental and our rooms were upgraded to suites with a gorgeous view over Arno and Ponte Vecchio. The rooms are comfortable, nicely decorated and really quiet. The bathroom is very spacious, and beds are one of the most comfortable beds I have slept in. Staff is very helpful. Breakfast is served in the restaurant around the corner again with a great view.”