The front staff at the hotel were absolutely wonderful but the bar staff was very rude. My friend was pregnant and we asked the bartender if he could get her a roll or crackers and he said no, this was ridiculous since you can order lunch at the bar. The bar tender was so very rude and not helpful what so ever, not what you would expect from the quality of this hotel.The food at the restaurant was terrible for the quality of the hotel I would expect much better food. The hotel itself is gorgeous and the private cove was paradise. The restaurant recommend a restaurant called Dona Loren which was amazing and provided us with complimentary car service. We did the full day boat excursion from the hotel which was 100euro per person and was terrible in the sense that the bathroom on the boat was broken and one of the engines broke which made for a hectic trip. Definitely not 100 euro quality.

Lydia, Spain

The Jetty and the views are amazing. Alone worth a visit for. And don't miss the sunset from the "American bar", breathtaking!

Ellen, Norway

Nice breakfast Stunning breakfast terrace and views Super helpful Gianni on reception arranged taxi and boat times etc. Clean rooms. Very Art Deco throughout.

Sue, United Kingdom

This hotel is beautiful and can be viewed from the ferry in the travel in. Staff are beyond friendly, and helpful booking cars and excursions (boat tours to Amalfi/Positano and Capri - a must!). The pool is lovely. The "beach" is also very nice, however it is more of a pier - having no sand. Walkable distance from the Sorrento centre. Breakfast includes eggs and bacon as opposed to just pastries, and comes with a view! Booked same day from the pier.

Jennifer, United Arab Emirates

Everything was AMAZING! The staff was incredibly helpful and kind. We stayed in a double room that was extremely clean, cozy and the best A/C we've had in a hotel. The private beach was to die for. Literally so ideal and the best part of the hotel in my opinion. Breakfast was always delicious and served on the balcony (if weather permitted) which overlooked the sea and sorrento. We will definitely come back!

Nicole, United States of America

The elegance of the hotel rooms, lobby, terrace, restaurant, floral arrangements - everything is old-world style in immaculate white, with a touch of gold. The personnel: very polite, warm, always ready to help with an Italian smile and sometimes a joke. The view across the Bay of Naples from the restaurant terrace and the sea-viewing rooms is magnificent. Local Italian sweets for breakfast: yummy! The beach at the foot of the cliff (pontoon with loungers surrounded by clear, warm water) is a great feature, the service there is of the same high quality as in the hotel.

Gabriel, Ireland

The best hotel I've ever stayed in the Amalfian coast

Alexander_devyatkov, Russia

The property the staff was overwhelming . Specially mr ciro , at the front desk was amazing and always helped us with all our needs .

Subodh, India

Felt like you were staying in a 5 star hotel. Definitely recommend this. The lift down to the private pier and lagoon for swimming are just fantastic.

Vaughan, United Kingdom

This is a traditional beautiful property with great facilities, 10 min walk to the town centre. Concierge was very helpful. Giovanni in the restaurant was very accommodating; staff in the dining room were attentive without being intrusive. Food was excellent. Claudio in the bar was very welcoming each evening. View from the bar and restaurant terrace is breathtaking. The decked area on the ocean is a lovely place to relax.

Sljuk, United Kingdom