“been coming to this hotel solo, with many family members & recommending it for OVER the last 5 years fora reason! location: EXCELLENT -in the heart of everything yet quite & peaceful Staff: it was like coming back to visit friends- they are both professional & friendly- a particular THANK YOU to Andrea at the reception he went above & beyond to make my stay memorable, I had to change rooms when I arrived (for personal reasons) he was patient & extremely accommodating. The restaurant & room service staff were lovely particularly Alessandro who even when getting the breakfast REAL early does it with courtesy & friendliness ((really appreciated).”

“We had an amazing stay at the Helvetia & Bristol. the hotel is gorgeous, the staff and service is excellent, and the location is in the best part of Florence. ”

“the place is better in person than in pictures, worth every penny, I’ll stay in that chain every time I’m traveling and more in Florence of course!! ”

“Amazing hotel with massive character…nothing cookie cutter abt it as each room is different w tons of style. First rate staff…super helpful in every wya imaginable. ”

“Topical old Florance style with modern touches. The staff is incredibly nice and professional. The location is a the heart of Florance in the luxury quarter where every streets at night a lighted and safe. ”

“Extremely comfortable beds, courteous and genuine staff, quiet location, yet was extremely central. Everything was in walking distance (and just 10 minutes away from the central train station). The marble bathroom and Florentine furnishings were impeccable. I was impressed with the level of cleanliness.”

“Helpful to assist with parking our car. My children loved the single beds set for them. Beautiful room.”

“The hotel was truly luxurious. The room was exceptional as well. The location was superb.”

“Every aspect of our stay exceeded expectations. Noteworthy above all was the level of service. Staff was everywhere offering a cheery greeting and offer to help.”

“The staff was unbelievably kind and service top notch. They were very responsive and accommodating throughout our stay. The hotel decor is beautiful- transports you to the Renaissance era!”