Hotel
 Helvetia&Bristol Firenze – Starhotels Collezione

Via Dei Pescioni 2, Tornabuoni, 50123 Florence, Italy – Excellent location – show map

Excellent location – rated 9.9/10! (score from 490 reviews)

Real guests • Real stays • Real opinions

9.3
Wonderful
490 reviews

This is a beautiful hotel in an excellent location! The staff was friendly, always smiling, and helpful! The room was super clean and the bed was very comfortable, with lovely linens. The breakfast choices were extensive, including eggs cooked to order, and it was served in a beautiful dining room. When we had to leave before breakfast on our last day they packed a breakfast to take with us! So happy with this choice!

Jane United States of America

wonderful service, fantastic location, beautiful and new hotel, decent size room

Bee Singapore

everything was great, the staff are very friendly, the location is the best, I literally loved everything about this hotel

Ibrahim Saudi Arabia

Beautiful all around .. location, staff, rooms, service Alessandro and Elena were outstanding in their service and recommendations

Mohammad United Arab Emirates

been coming to this hotel solo, with many family members & recommending it for OVER the last 5 years fora reason! location: EXCELLENT -in the heart of everything yet quite & peaceful Staff: it was like coming back to visit friends- they are both professional & friendly- a particular THANK YOU to Andrea at the reception he went above & beyond to make my stay memorable, I had to change rooms when I arrived (for personal reasons) he was patient & extremely accommodating. The restaurant & room service staff were lovely particularly Alessandro who even when getting the breakfast REAL early does it with courtesy & friendliness ((really appreciated).

Mamazgirl Italy

We had an amazing stay at the Helvetia & Bristol. the hotel is gorgeous, the staff and service is excellent, and the location is in the best part of Florence.

Gus United States of America

the place is better in person than in pictures, worth every penny, I’ll stay in that chain every time I’m traveling and more in Florence of course!!

Reyes Mexico

Amazing hotel with massive character…nothing cookie cutter abt it as each room is different w tons of style. First rate staff…super helpful in every wya imaginable.

Jeff United States of America

Topical old Florance style with modern touches. The staff is incredibly nice and professional. The location is a the heart of Florance in the luxury quarter where every streets at night a lighted and safe.

Savi Italy

Extremely comfortable beds, courteous and genuine staff, quiet location, yet was extremely central. Everything was in walking distance (and just 10 minutes away from the central train station). The marble bathroom and Florentine furnishings were impeccable. I was impressed with the level of cleanliness.

Sara United Arab Emirates
9.3
Wonderful
490 reviews
  • What guests loved the most:
  • “This is a beautiful hotel in an excellent location! The staff was friendly, always smiling, and helpful! The room was super clean and the bed was very comfortable, with lovely linens.”
    Jane Jane United States of America United States of America
  • “wonderful service, fantastic location, beautiful and new hotel, decent size room”
    Bee Bee Singapore Singapore
  • “everything was great, the staff are very friendly, the location is the best, I literally loved everything about this hotel”
    Ibrahim Ibrahim Saudi Arabia Saudi Arabia
  • “Beautiful all around .. location, staff, rooms, service Alessandro and Elena were outstanding in their service and recommendations”
    Mohammad Mohammad United Arab Emirates United Arab Emirates
  • “been coming to this hotel solo, with many family members & recommending it for OVER the last 5 years fora reason!”
    Mamazgirl Mamazgirl Italy Italy
  • “We had an amazing stay at the Helvetia & Bristol. the hotel is gorgeous, the staff and service is excellent, and the location is in the best part of Florence.”
    Gus Gus United States of America United States of America
  • “the place is better in person than in pictures, worth every penny, I’ll stay in that chain every time I’m traveling and more in Florence of course!!”
    Reyes Reyes Mexico Mexico
  • “Amazing hotel with massive character…nothing cookie cutter abt it as each room is different w tons of style. First rate staff…super helpful in every wya imaginable.”
    Jeff Jeff United States of America United States of America
  • “Topical old Florance style with modern touches. The staff is incredibly nice and professional.”
    Savi Savi Italy Italy
  • “Extremely comfortable beds, courteous and genuine staff, quiet location, yet was extremely central. Everything was in walking distance (and just 10 minutes away from the central train station).”
    Sara Sara United Arab Emirates United Arab Emirates

Categories:

  • Staff9.5
  • Facilities9.2
  • Cleanliness9.5
  • Comfort 9.6
  • Value for money8.7
  • Location9.9
  • Free WiFi9.2
High score for Florence

Stay in the heart of Florence – Excellent location – show map

You're eligible for a Genius discount at Helvetia&Bristol Firenze – Starhotels Collezione! To save at this property, all you have to do is sign in.

Set in a 19th-Century historical palazzo in the center of Florence, Helvetia&Bristol Firenze – Starhotels Collezione is 5 minutes’ walk from the Duomo and Ponte Vecchio. It offers elegant rooms with antique furniture.

With luxurious chandeliers and wooden furniture, rooms have a unique character. They come with a marble bathroom, air conditioning and flat-screen satellite TV.

Breakfast buffet can be enjoyed with an exclusive collaboration with Iginio Massari Alta Pasticceria.To complete the hotel's dining offer, there is the on-site Cibrèo restaurant with its selection of traditional dishes.

The Helvetia&Bristol Firenze – Starhotels Collezione is 350 feet from the famous Via de Tornabuoni high-fashion shopping street. Santa Maria Novella Train Station is a 10-minute walk away.

The hotel also provides a wellness center.

This is our guests' favorite part of Florence, according to independent reviews.

Couples in particular like the location – they rated it 9.9 for a two-person trip.

Helvetia&Bristol Firenze – Starhotels Collezione has been welcoming Booking.com guests since Jun 30, 2008
 Hotel chain/brand: Starhotels

Show me more

Most popular amenities

1 swimming pool
Parking
Free WiFi
Spa
Pet friendly
Family rooms
Bar

Property Highlights

Located in the heart of Florence, this hotel has an excellent location score of 9.9

Breakfast Info

Buffet

Private parking available

Saved to 4772 lists

Availability

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4 reasons to choose Helvetia&Bristol Firenze – Starhotels Collezione

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

9.3
Wonderful · 490 reviews
Read all reviews
Categories:
  • Staff9.5
  • Facilities9.2
  • Cleanliness9.5
  • Comfort 9.6
  • Value for money8.7
  • Location9.9
  • Free WiFi9.2
High score for Florence

Select topics to read reviews:

See what guests loved the most:

  • Jane
    United States of AmericaUnited States of America
    “This is a beautiful hotel in an excellent location! The staff was friendly, always smiling, and helpful! The room was super clean and the bed was very comfortable, with lovely linens. The breakfast choices were extensive, including eggs cooked to...”
  • Bee
    SingaporeSingapore
    “wonderful service, fantastic location, beautiful and new hotel, decent size room”
  • Ibrahim
    Saudi ArabiaSaudi Arabia
    “everything was great, the staff are very friendly, the location is the best, I literally loved everything about this hotel”
  • Mohammad
    United Arab EmiratesUnited Arab Emirates
    “Beautiful all around .. location, staff, rooms, service Alessandro and Elena were outstanding in their service and recommendations”
  • Mamazgirl
    ItalyItaly
    “been coming to this hotel solo, with many family members & recommending it for OVER the last 5 years fora reason! location: EXCELLENT -in the heart of everything yet quite & peaceful Staff: it was like coming back to visit friends- they are both...”
  • Gus
    United States of AmericaUnited States of America
    “We had an amazing stay at the Helvetia & Bristol. the hotel is gorgeous, the staff and service is excellent, and the location is in the best part of Florence.”
  • Reyes
    MexicoMexico
    “the place is better in person than in pictures, worth every penny, I’ll stay in that chain every time I’m traveling and more in Florence of course!!”
  • Jeff
    United States of AmericaUnited States of America
    “Amazing hotel with massive character…nothing cookie cutter abt it as each room is different w tons of style. First rate staff…super helpful in every wya imaginable.”
  • Savi
    ItalyItaly
    “Topical old Florance style with modern touches. The staff is incredibly nice and professional. The location is a the heart of Florance in the luxury quarter where every streets at night a lighted and safe.”
  • Sara
    United Arab EmiratesUnited Arab Emirates
    “Extremely comfortable beds, courteous and genuine staff, quiet location, yet was extremely central. Everything was in walking distance (and just 10 minutes away from the central train station). The marble bathroom and Florentine furnishings were...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • How far to walk to the duomo square and savoy hotel . What’s the price for 5 nights in a approx 60m room
    Dear Sirs, Thank you for your enquiry. We are located 5 minutes walking from the Duomo and less tan 5 minutes walking from the Savoy. With reference to your question a 60m would be a suite. The price change according with the period. Regards
    Answered on May 9, 2022
  • Hello) is a small toy dog pet (1kg) will be allowed?
    Dear guest, it will be allowed. Thank you
    Answered on February 12, 2022
  • Good afternoon I will be arriving around 10:00 am I would appreciate it if the room could be available. Thank you
    Absolutely Yes! We will do our best to let you have the room upon arrival.
    Answered on November 29, 2021
  • Good morning, do you provide a permit to enter the city center zone by car? And a good description how to best get there? And there is valet parking?
    Dear Guest, Yes, we do have Valet Parking and we register a car permit to enter the ZTL zone. Best regards, The Helvetia & Bristol team
    Answered on November 11, 2021
  • Is the price listed for 2 connecting rooms? Please advise. Thank you!
    Good evening, Could you be so kind to give us more details, please?
    Asked about: Connecting Rooms • Answered on June 22, 2022

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
Located in the historic old town

This is Florence's famous center, where glories of the Renaissance like Michelangelo's David, Botticelli's Birth of Venus, and Brunelleschi's famous dome can be admired in pristine condition.

What's nearby
  • Strozzi Palace
    0 miles
  • Via Dè Tornabuoni
    0.1 miles
  • Santa Maria Maggiore
    0.1 miles
  • Rucellai Palace
    0.1 miles
  • Salvatore Ferragamo Museum
    0.1 miles
  • Florence Baptistry
    0.2 miles
  • Church of Orsanmichele
    0.2 miles
  • Belltower by Giotto
    0.2 miles
  • Cathedral of Santa Maria del Fiore
    0.2 miles
  • Basilica of San Lorenzo
    0.2 miles
Top attractions
  • Santa Maria Novella
    0.2 miles
  • Piazza del Duomo, Florence
    0.2 miles
  • Ponte Vecchio
    0.3 miles
  • Uffizi Gallery
    0.3 miles
  • Mercato Centrale
    0.3 miles
  • Accademia Gallery
    0.5 miles
  • San Marco Church in Florence
    0.6 miles
  • Sant'Ambrogio Market
    0.7 miles
  • Piazzale Michelangelo
    0.9 miles
  • The Mall Luxury Outlet
    11.6 miles
Closest Airports
  • Florence Airport
    3.3 miles
  • Pisa International Airport
    42.8 miles
  • Forlì Airport
    50.3 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
3 Restaurants On Site

    BRISTOL WINTER GARDEN

    Food: Italian, International

    Menu: Buffet & À La Carte

    Cibrèo Ristorante

    Food: Italian

    Open for: Lunch, Dinner

    Menu: À la carte

    Cibrèo Caffè

    Food: Italian, International

    Open for: Breakfast, Brunch, Lunch, Dinner

    Menu: À la carte

Amenities of Helvetia&Bristol Firenze – Starhotels Collezione

Most popular amenities

1 swimming pool
Parking
Free WiFi
Spa
Pet friendly
Family rooms
Bar
Outdoors
  • Outdoor furniture
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Cooking class Additional charge
  • Happy hour Additional charge
Food & Drink
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available at a location nearby (reservation is needed) and costs EUR 50 per day.
  • Parking garage
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Strollers
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Indoor swimming pool
  • Open all year
  • Opening times
  • Adults only
  • Shallow end
Spa
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna Additional charge
Languages Spoken
  • English
  • Spanish
  • French
  • Italian
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Helvetia&Bristol Firenze – Starhotels Collezione takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card CartaSi JCB American Express Helvetia&Bristol Firenze – Starhotels Collezione accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Helvetia&Bristol Firenze – Starhotels Collezione of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Helvetia&Bristol Firenze – Starhotels Collezione

  • Check-in at Helvetia&Bristol Firenze – Starhotels Collezione is from 2:00 PM, and check-out is until 12:00 PM.

  • Room options at Helvetia&Bristol Firenze – Starhotels Collezione include:

    • Double
    • Suite
    • Single
    • Quad
    • Triple
    • Family
    • Twin/Double

  • Helvetia&Bristol Firenze – Starhotels Collezione is 650 feet from the center of Florence.

  • Guests staying at Helvetia&Bristol Firenze – Starhotels Collezione can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Buffet

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • From the nearest airport, you can get to Helvetia&Bristol Firenze – Starhotels Collezione by:

    • Car 20min

  • Helvetia&Bristol Firenze – Starhotels Collezione has 3 restaurants:

    • Cibrèo Caffè
    • Cibrèo Ristorante
    • BRISTOL WINTER GARDEN

  • Helvetia&Bristol Firenze – Starhotels Collezione offers the following activities/services (charges may apply):

    • Indoor pool
    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Indoor pool (year-round)
    • Happy hour
    • Spa lounge/Relaxation area
    • Cooking class
    • Spa facilities
    • Spa/Wellness packages

  • The prices at Helvetia&Bristol Firenze – Starhotels Collezione may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.