Madam Pia is such a wonderful host! She always has a smile on and is never too busy to answer questions or help the guests. She booked our tickets for the Uffizi gallery over the phone and saved us hours of waiting. She gave us recommendations for restaurants and advice on what to do and how to travel in the region. The hotel is exactly as shown in the pictures, the rooms are large enough and some have balcony--we enjoyed sitting out on the balcony at the end of our day, the view is wonderful. Also, this hotel has tables outside on the small square, where we enjoyed our breakfast every morning. In comparison, most hotels around it only have a few chairs squeezed between the hotel and the street where cars are passing by. There is a private parking lot right behind the hotel, which was definitely worth the small daily fee. Breakfast is varied and plentiful. We enjoyed our time at this hotel very much and we will be definitely going back on our next trip to Tuscany.

Daniela, Bosnia and Herzegovina

Maria Pia was amazing. She tried so hard to please her guests, and make them feel at home. Her directions, tips on what and how to do things were excellent. Her staff followed her lead, & were equally great. Her English is excellent. I would recommend this hotel to everyone, and would stay there again in a heartbeat. The free breakfast was good. The tables outside, out front, are lovely. you I just can't say enough good things!

Donald, United States of America

Multi-lingual Maria and the other staff gave my stay a personal touch and were all very friendly, attentive and helpful. Very good breakfast buffet far beyond the simple croissant with 2-3 choices of cake on top was a real highlight. The dinner was of good quality and came at a very affordable price, too. The hotel itself, as most properties in the city, feels like time travel into the early 90s when the destination peaked out, I liked the character but some may prefer a more modern or traditional environment. For travelers who like to visit Florence, Lucca and Pienze this place is located smack in the middle and easily accessible by car (unlike others no vehicle free center), bus and train.

Ricardo, Germany

Very close to the center. The hosts are very helpful indeed and they do their best to make your stay very comfortable. Pia walked us to the place we were supposed to be for a guided tour, just to make sure everything is perfect. A very homey place.

Veronica, Romania

Everything was very good. Room spacious, very clean, bed very comfortable, view from room was spectacular. Aircon was excellent as temp was 30 .plus. plentiful hot water at all times. Maria and all staff were helpful, cheerful and attentive. Would love to return.

Margaret, United Kingdom

Great friendly staff. Talked all the languages needed. Good position in town for everything. Railways line close to get to Lucca, Pisa, Florence. Town is lovely anyway. Good restaurants. Safe to walk at night. Never had a problem in 6 visits.

Nick, United Kingdom

Friendly staff, good breakfast, good outside space, parking space (costs extra)

Su, United Kingdom

Very clean, plenty of space to hang and store clothes and personal belongings. Safe in room. We ate in the hotel on a few nights, the food was traditional Italian and delicious. Staff incredibly helpful and attentive.

Roger, United Kingdom

Clean, spacious rooms. Solid breakfast. Great hosts, always willing to help us and answer all our questions. What especially impressed me is that Ms Maria easily communicates in several languages, at least in English, German, French and of course Italian.

Danica, Serbia

Home cooked meals every evening were a wonderful surprise and we didn't need to hunt for restaurants. We are ignorant about wines from that region as we usually drink Australian wines. Marîa has a wonderful knowledge of Tuscan wines and was able to recommend something suitable to accompany each delicious meal. A real treasure. We'll definitely return there.

Margaret, United Kingdom