The pillows were not good and the fridge in the room didn’t stay very cold (nor did the air conditioning but it was exceptionally hot that weekend).

The location, rooftop bar, and friendly staff.

Stayed in July 2022

small bathroom

location, room and roof bar

Stayed in June 2022

lots of stairs, lift is available but usually too long to wait. breakfast should be included for the price we paid.

location is perfect

Stayed in June 2022

Shower door was a bit dodgy.

Really close to Ponte Veccio, near Pritti Palace so great location. Clean room, very comfy bed. Reception on 3rd floor and rooms in different parts of the building

Stayed in June 2022

Unfortunately the mini fridge in the room didn't work (room key was inserted in wall slot ,but refrigerator never cooled). A minor inconvenience, but it would've been nice to keep beverages that we had bought cool. I notified the front desk at least twice and a technician did come by to look at it, but he told me that someone else would need come by to fix it, which never happened.

The staff were very friendly and extremely helpful. We loved our view of the Boboli Gardens and enjoyed having breakfast on the rooftop terrace before heading out for the day.

Stayed in May 2022

The location of the hotel was ideal, the room was very clean and nice decorated, while the personnel was kind and eager to serve our needs. Overall, we had a very pleasant stay!

Stayed in June 2022

only because it is a very old building we had to carry bags up stairs to elevation, then at our floor, back down and up again.

excellent location. nice room. good air conditioning. great breakfast and terrace view.

Stayed in June 2022

Our room had both a coffee machine (and a kettle), but we only got 1 pod, which was never replaced (and we asked). The air-con was very efficient - we were in a heatwave and still needed a blanket (yes, we'd turned it off). Couldn't check in until 3, which was disappointing and reception staff were a little cool. Access to the hotel is a challenge when you arrive hot, bothered and tired - the single tiny lift does not reach the ground floor, so is accessed by several steps, and reception is on the 3rd floor - which is up 97 steps, so it's the lift that you need. It's even a long walk down from the 2nd floor.

For location, this cannot be beat. 2 minutes from the Ponte Vecchio, while the roof terrace overlooks the Boboli Gardens and the Pitti Palace. Pro-tip: the C4 bus from the main railway station goes past the hotel, and stops just round the corner, while the stop to go to the station is literally down the street and turn left. Loads of good eating places, and you are on the cheaper side of the river. Breakfast was very good, and you can stay and eat in the air conditioned bit, or fill up a tray and go onto the roof. There's a Gelato in the building entrance and it's open late.

Stayed in June 2022

Room looked onto the courtyard.Beautifully located with a fantastic roof terrace. It was wonderfully quirky lots of stairs and doors made it mysterious and atmospheric.

Stayed in April 2022