“I liked staying at Mercure. They kindly took care of my car, welcomed us and our dog, and arranged the room ready much earlier than expected. We had a very nice spacious room. The positioning of the hotel is perfect for visiting Palermo.”

“The hotel staff were very nice to my dog and myself. They provided me with a free upgrade (which is always a nice perk, especially after a long journey from a foreign country) and gave me a bed for my puppy as well as the bowls to eat and drink from. Overall, I had a very positive experience: this is a very good hotel, also if you are planning to travel with a pet. I spent a total of 6 nights and was very happy with my overall stay.”

“The hotel was really clean. The area was near the center. The location was good. The staff at the front desk was very unwelcoming and a bit rude. The women working at the front desk were very unwilling to help when I had a problem or asked for direction to a place. The rest of the staff was nice. I liked that they spoke English.”

“Everthing was excellent I would highly recommend location was great too”

“The breakfast misses a little zing! Eggs were cold powder eggs and the hard boiled eggs also were cold. Could you not put the hard boiled eggs in hot water to keep them warm? Coffee wasn’t strong, very weak. Presentation was boring, needs a little upgrade in the serving/ buffet of the food.”

“large/clean room; corridors, room and breakfast area looked shiny, clean and well lit. Breakfast selection was amazing, including a few typical sweets and savory items. Kind and smiling staff, good English spoken at reception.”

“Staff is super friendly and courteous. The rooms are clean and well maintained. Breakfast is provided at the restaurant in the lobby. Worth the value. Its about two blocks off the beaten path but worth the extra walking distance for the value. There are some good restaurants in the immediate area of the hotel. ”

“Perfect location within minutes from everything. Room was well equipped with 3 beds one armchair and a comfy couch. Breakfast was good and ready at 6:30am no fried eggs but I didn't even ask probably they could do it on request. We also had dinner at the hotel once and food was excellent, well prepared and served in minutes.”

“we had a big room, king size bed and huge terrace, we couldn't have asked for more :) ”

“the room is bigger than what I expect, there’s even a full body mirror. it is also clean and neat. the staffs are all very nice and the location of the hotel is close to the Massimo Theatre and the street with a lot of food.”