“Extremely helpful staff. Helped coordinate taxis. Friendly, informative. Definitely plan to stay again.”

“Very modern, comfortable rooms with lovely, generous breakfast and a lot of variety. Pleasant helpful staff.”

“Super clean. Great staff. Close to airport. Quiet sleep. Nice price”

“The rooms were tidy, staff was friendly, pool was great. The restaurant was good.”

“The staff of these hostel is very friendly. Especially Valentine and Roco..helped in fulfilling all our needs..”

“Arrived late, while the website states food is served until midnight, the restrauant was already closed. The server made ham and cheese sandwhiches - thanks to her for offering / able to make.”

“Everything about the Novotel is good - location, room size, WiFi, cleanliness & there is a great staff. ”

“The stay was fine! Friendly staff, clean rooms, efficient service.”

“The hotel has very convenient arrangement for rooms fitting families with kids. It also has a pool (could be a bit warmer) which provides needed entertainment for kids before or after the bustle in Florence. Good breakfast and most importantly excellent staff serving it - even if you are few minutes late - very understanding what’s it like with kids. Also in general staff are great and very helpful. ”

“The pool was by reservation only, so it was comfortable and not crowded. My kids enjoyed a lot. The staff was friendly and willing to help us with early check-in.”