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Hotel Palazzo Alexander is a historic building in the centre of Lucca, with easy access from Porta San Donato. Rooms come with free Wi-Fi and air conditioning, and the staff is multilingual. Accommodation at Palazzo Alexander is complete with antique wood floors and marble bathrooms. Free internet is also available in communal areas. An American buffet, which includes fresh, local produce is served daily for breakfast. Guests can also enjoy a drink from the bar. The Palazzo Hotel is located just inside Lucca's historic walls. Lucca Cathedral and Guinigi Tower are both just a 10-minute walk away.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Lucca, this hotel has an excellent location score of 9.7


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
1 extra-large double bed
or
2 single beds
2 extra-large double beds
or
2 single beds
and
1 extra-large double bed
1 single bed
and
1 extra-large double bed
1 extra-large double bed
Bedroom :
1 double bed
Living room:
1 sofa bed
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Travel Sustainable Level 1
This property has told us they’re taking some steps towards sustainability that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.8
Facilities
8.9
Cleanliness
9.4
Comfort
9.4
Value for money
8.9
Location
9.7
Free WiFi
9.4
High score for Lucca
Select topics to read reviews:

See what guests loved the most:

  • Martin
    IrelandIreland
    Wonderful staff at hotel, Paolo, Roberto & Mario - looked to help us with everything they good from booking restaurants to organising taxis and just making it a very friendly place to stay, Martin & Carmel, Ireland.
  • David
    United KingdomUnited Kingdom
    Great location, comfortable old school charm and great staff.
  • Nunnerley
    United KingdomUnited Kingdom
    Location was great for access to restaurants and sites of interest Breakfast cwas delicious and well presented Room was well appointed and comfortable

Hotel surroundings

Facilities of Hotel Palazzo Alexander
Great facilities! Review score, 8.9

Most popular facilities
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Airport shuttle
  • Room service
  • 24-hour front desk
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Bicycle rental
    Additional charge
  • Live sport events (broadcast)
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Temporary art galleries
    Off-site
  • Horse riding
    Additional chargeOff-site
  • Cycling
  • Hiking
    Additional charge
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Books, DVDs, or music for children
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
    Additional charge
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Italian

House rules

Hotel Palazzo Alexander takes special requests - add in the next step!

Check-in

From 15:00

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
€ 30 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
€ 30 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa CartaSi American Express Cash Hotel Palazzo Alexander accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

When booking 4 rooms or more, different policies and additional supplements may apply.

FAQs about Hotel Palazzo Alexander

  • Hotel Palazzo Alexander offers the following activities / services (charges may apply):

    • Massage
    • Cycling
    • Hiking
    • Horse riding
    • Temporary art galleries
    • Couples massage
    • Cooking class
    • Neck massage
    • Bicycle rental
    • Hand massage
    • Bike tours
    • Back massage
    • Live sport events (broadcast)
    • Head massage
    • Walking tours
    • Foot massage
    • Tour or class about local culture
    • Full body massage

  • Room options at Hotel Palazzo Alexander include:

    • Single
    • Double
    • Family
    • Triple
    • Suite

  • The prices at Hotel Palazzo Alexander may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Hotel Palazzo Alexander is from 15:00, and check-out is until 11:00.

  • Hotel Palazzo Alexander is 450 yards from the centre of Lucca. All distances are measured in straight lines. Actual travel distances may vary.